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      June 1, 2020

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  8. Alphamarts

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Wayfair vs Alphamarts

To help you find the Best Outdoor Furniture, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and Alphamarts.

To see ALL of our reviews for the Best Outdoor Furniture, please Click Here

Buy Your Outdoor Furniture With DFO Home! There's nothing quite like sitting out on your patio in the evening, enjoying a cool breeze and a beautiful sunset while relaxing on comfortable, stylish furniture. Whether your style tends towards the super-casual, like hammocks and Adirondack chairs, or you prefer a sleek, modern look, having the right outdoor furniture can make all the difference between an unused patio or backyard and your own personal relaxation-and-entertainment zone.

What should you buy for your outdoor furniture? Naturally, the answer depends on what you have in mind. Are you looking for chaise lounges to put next to your pool, or a patio set for serving cocktails and appetizers? Outdoor furniture isn't limited just to seating: most retailers also carry chimineas and fire pit tables both for ambience and heating purposes, shades and curtains for privacy and protection from the sun, even swings just for the fun of it.

Continue reading below reviews

Best Reviews

2020

Outdoor Furniture Reviews

4 stars
Wayfair

WAYFAIR

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Whatever you need for your home, chances are good that Wayfair has it. With a tagline of "a zillion things home", you'll find that their selection of patio furniture and other outdoor decor delivers on that promise.

Wayfair has one of the easiest-to-use websites of all of the retailers in our review. Starting on the main Patio Furniture page, for instance, you'll be able to quickly find the best deals right in the center. Need help understanding different materials, or wondering what the advantages are of choosing steel vs. aluminum? Be sure to scroll down to the bottom of that same page, where you'll get basic ins-and-outs of aluminum, wrought iron, steel, wicker, wood, and plastic.

You can then use the navigation links on the left-hand side of the page to choose a category, such as Chairs & Seating or Tables. If you need extras like rugs or pillows, you'll find that under the heading of Finishing Touches. And, if you'd like suggestions for your purchase, look under the Get Inspired heading for Wayfair's top picks.

One feature we really like about shopping at Wayfair is the ability to see many customer reviews on nearly every outdoor furniture product. Once you've narrowed down the category you're looking for, you'll be taken to a results page with images, prices, and the customer rating for each item; in the Conversation Sets category, for example, it was rare to see any product with fewer than 100 reviews from actual customers who bought the furniture.

Wayfair offers a number of perks designed to earn your business: free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, free shipping on orders over $49 and a flat fee of $4.99 on all other orders, 3% of your purchase price back in their automatic (and complimentary) rewards program, and a 30-day return policy through their self-service return center.

These customer-friendly features make Wayfair very attractive, and they maintain an excellent A+ rating with the Better Business Bureau. However, some consumer reviews on the BBB site and elsewhere describe issues with product quality, delivery, and experiences with Wayfair customer service reps.

Overall, we give Wayfair a good rating for their huge customer base, incredible selection, and low prices on outdoor furniture.

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2.5 stars
Alphamarts

ALPHAMARTS

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Alphamarts is an online-only retailer of home goods, limited to just six brands: Alpha Camp, Alpha Home, Phi Villa, Sophia & William, Kitchen Academy and Republic. If you’re shopping specifically for Outdoor Furniture, you’ll find it under the Patio Furniture heading.

Some of their options include:

  • Patio Sofa/Sectional
  • Patio Bar Stools
  • Zero Gravity Chair
  • Patio Conversation Sets
  • Patio Rocking Chairs
  • Patio Bistro Sets
  • Outdoor Dining Set (spelled “Dinning”, FYI)
  • Outdoor Lounge Chairs
  • Patio Tables
  • Porch Swings

Inventory at this outdoor furniture store is hit-or-miss. When we looked at their Patio Conversation Sets, for example, there were only nine options and four of them were sold out. Other categories didn’t fare much better: 5 total rocking chairs with 1 out of stock, etc. But, when the item you want is in stock, pricing is competitive with similar styles of outdoor furniture sold by other retailers.

At the top of every page on the Alphamarts online store, it says you can expect free shipping on your order. But, there was nothing on their Shipping page that said if that applied universally to every purchase, regardless of size or destination.

Alphamarts is definitely a toss-up when it comes to the kind of customer service and product quality you’ll receive. Reading customer comments, you’ll find words like “excellent” and “incompetent” in equal amounts. It seems like when this outdoor furniture store does well, it does really well — but when they fall flat, it’s to the extreme. While the positive remarks are what you’d expect (delivered on time, furniture looks and works as promised, etc.), the negative comments range from orders accepted for items that were actually out of stock (and with no anticipated timeframe for delivery), orders cancelled without informing the customer, furniture that falls apart or that came with indecipherable instructions, and so on.

With all of these comments, we would have loved to see a listing with the Better Business Bureau that could either confirm or refute this seemingly negative track record, but we couldn’t find Alphamarts in the BBB database.

There’s just an overall sense of low quality when shopping this online furniture store. Even the company name is written in several different ways (AlphaMart’s, Alpha Mart, and Alphamarts) throughout the site, along with numerous grammatical mistakes that made us think this site isn’t being run by anyone in the US.

Maybe you’ll find what you’re looking for at a great price with this retailer, but there’s no guarantee that you’ll be happy with the outdoor furniture you receive. For all of these reasons, Alphamarts is at the bottom of our rankings, and we recommend you consider a higher-ranked outdoor furniture store from our review.

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Continued from above

As you think about what you need to make your ideal outdoor space, you'll want to give some consideration to what materials are used. By design, most outdoor furniture is designed to be weather-resistant, but some materials can withstand heat, cold, rain and snow easily, while others will need to be moved indoors during times of more extreme temperatures.

You may be surprised to know that buying patio furniture and other outdoor items is often easier and more affordable when you shop online. Even on large, bulky things like lounge chairs and tables, many retailers offer free shipping, saving you the hassle of having to drive around town to find what you need - and then hoping that it will fit in your car for the ride home! What should you look for when choosing an online store for your outdoor furniture? Keep these criteria in mind:

  • Selection. Does the store have a wide variety of products to choose from? Can you get items in a number of colors, materials, and styles? How many brands does the retailer carry in stock?
  • Price. Are the prices competitive with other stores? Are there any discounts or other money-saving perks like free shipping? Will the store match the price if you find your furniture somewhere else for less?
  • Return Policy. If you need to return your purchase, will the store allow it? And, if so, will you be charged a restocking fee?
  • Customer Satisfaction. How does the store measure up when it comes to keeping their shoppers happy? Is the customer service department responsive and helpful when issues arise with products or delivery?

TopConsumerReviews.com has reviewed and ranked the best Outdoor Furniture retailers available today. We hope these reviews help you find the right outdoor furnishings to make your space perfect!

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