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      December 13, 2018

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ABriggs vs Rush My Passport

Best Passport Services

To help you find the Best Passport Services, TopConsumerReviews.com provides you with an in-depth comparison of ABriggs and Rush My Passport.

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"Where can I get a passport fast?" is a question many people are asking. Gone are the days of traveling abroad with a birth certificate or driver's license. If you plan to leave the United States, you'll need to have a passport. And in many cases, people find themselves needing a passport fast.

What are your options, then, for rushing a passport? You can go directly through the US Passport agency, typically accessed through the US Post Office. However, this process may take from 4 to 6 weeks to complete. That's why many people choose to use a passport expediting service to get their passport much faster – even within 1 business day.

Continue reading below reviews

Best Reviews

2018

Passport Services Reviews

3 stars
ABriggs

ABRIGGS Visit Site

Cost:

$135 - $405, depending on requested processing time

As a CIBT company, A Briggs has a long history as a travel visa and passport company. This is further demonstrated by their A+ grade as an accredited business with the Better Business Bureau. Available services include Digital Photo processing, Visa Pre-Check, and Passport Applications.

A Briggs offers expediting services for the following types of passports: First-Time, Renewal, Second Passports, Foreign National, Children, Lost/Stolen. We did not see any reference to Extra Pages, a service that is offered by some of A Briggs' competitors.

Select the type of passport service that you need, and then the speed of delivery. For a First-Time Passport, A Briggs only has two speeds listed there: Same Day and 2-7 Days. But, when we went to the next screen, the Fees section said there were three options: Standard (11 business days or longer), Rush (4-10 business days), Emergency (1-3 business days). We were further confused by the prices shown; Standard was $155, but Rush was less money for faster processing ($135). The Emergency rate was listed as $235.

Also, even though we selected "Same Day" in the drop-down box, there was no option given for that speed for a first-time passport order; we did find it given as an option for passport renewals, for an additional $170.

You will also need to click on the red box that says, "Email Requirements". A Briggs will then send you the documents you'll need to complete in order to get your passport application processed.

Like some of the higher-rated services we reviewed, A Briggs offers a Concierge plan for those who want personalized attention during the paperwork process. You'll pay $299 for these services - in addition to your passport processing fees - which include the following:

  • Dedicated customer support specialist
  • One-contact initiation: start your application via phone or email
  • Document preparation: you only need to sign
  • Digital photos
  • Priority submission
  • Personalized updates via phone, email or text
  • Expedited document collection and delivery

A Briggs has a solid reputation among its clients; attention to detail, polite and knowledgeable representatives, and on-time delivery are some of the most common compliments we found among customer reviews.

The biggest reason A Briggs doesn't rank higher in our review is the difficulty in finding the right information on their website - and the discrepancies between processing times listed on different parts of the site. We're hopeful that, in the near future, their site will catch up to their reputation and well-established history as a passport expediting service you can trust.

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2.5 stars
Rush My Passport

RUSH MY PASSPORT Visit Site

Cost:

From $119 to $449, depending on processing speed

If you prefer to work with a business whose sole focus is passport expediting services, Rush My Passport fits the bill. Unlike some businesses who also include visa processing and other related documents, Rush My Passport works strictly with passports: new and renewals, children, lost/damaged/stolen, name changes, and second passports.

Rush My Passport has five levels of expediting service:

  • Standard (10-12 business days): $119
  • Rush (6-9 business days): $179
  • Priority (3-5 business days): $249
  • Next-Day (2 business days): $349
  • 24-Hour (1 business day): $449

The order process is simple: select the type of passport you need and how fast you need it, enter some basic information such as your travel date and birth date, and place your order. At any point during the process, you can track your order by entering your order number and email address right on the Rush My Passport site.

Unfortunately, the reviews for Rush My Passport are mixed. On the one hand, there are thousands of reviews with positive comments praising the service for on-time delivery of passports. On the other hand, when we looked at the reputation of their parent company, Expedited Travel, LLC, we were disappointed to find a Better Business Bureau grade of B-. Common complaints included lack of updated information as to the passport's processing status, late deliveries, and challenges getting help from Rush My Passport's customer service department. Of course, no service is perfect, but most of the services in our review had higher grades with the BBB.

Also, the articles listed on the site under "In the Press" were all from articles in 2007-2008. It left us wondering if nothing positive had been said about them in the media for that long, or if Rush My Passport just hadn't updated that part of their website. Neither of those possibilities is great for their reputation.

While Rush My Passport does have the strength of thousands of recent reviews saying good things, they're not quite able to keep up with the higher-ranked services in our review.

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Continued from above

Even with the few exceptions - such as "closed-loop" cruises that leave from and return to the same US port - you may have issues if an emergency requires you to return unexpectedly to the US or if you encounter problems in your ports of call.

And recently, nine states (Kentucky, Maine, Minnesota, Missouri, Montana, Oklahoma, Pennsylvania, South Carolina, and Washington) were put on notice that their state IDs would not be sufficient even for boarding domestic flights. Until those states have changed their IDs to meet federal standards, you could find yourself in need of an emergency passport in order to fly, even within the US, if you call one of those places home.

With a passport expediting company, your fees will vary depend on how fast you need your passport. Incredibly, you could have your passport - new or renewed - within 24 hours. If you've got a last-minute international business trip or vacation and need to have your passport ASAP, a passport expediting service may make all the difference between "bon voyage" and "bummer".

How should you decide which passport service to use? Here are several things to keep in mind as you consider which expediting service meets your needs:

  • Processing Time. Can the service get your passport to you in the time you have available?
  • Cost. What will you pay to get your passport as quickly as you need it? Are there a variety of pricing packages available, so that you don't pay for faster service than necessary? Keep in mind that you will still need to pay the required government fees for your application, in addition to the costs for expediting your passport.
  • Reputation. Does the expediting service have a solid reputation for delivering accurate passports on time? What have other clients said about their experiences with the business?

TopConsumerReviews.com has reviewed and ranked the best passport services available today. We hope this information will help you get your passport as quickly as possible, for a stress-free trip!

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