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      June 19, 2018

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ABriggs vs Travisa

Best Passport Services

To help you find the Best Passport Services, TopConsumerReviews.com provides you with an in-depth comparison of ABriggs and Travisa.

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"Where can I get a passport fast?" is a question many people are asking. Gone are the days of traveling abroad with a birth certificate or driver's license. If you plan to leave the United States, you'll need to have a passport. And in many cases, people find themselves needing a passport fast.

What are your options, then, for rushing a passport? You can go directly through the US Passport agency, typically accessed through the US Post Office. However, this process may take from 4 to 6 weeks to complete. That's why many people choose to use a passport expediting service to get their passport much faster even within 1 business day.

Continue reading below reviews

Best Reviews

2018

Passport Services Reviews

3 stars
ABriggs

ABRIGGS Visit Site

Cost:

$135 - $405, depending on requested processing time

As a CIBT company, A Briggs has a long history as a travel visa and passport company. This is further demonstrated by their A+ grade as an accredited business with the Better Business Bureau. Available services include Digital Photo processing, Visa Pre-Check, and Passport Applications.

A Briggs offers expediting services for the following types of passports: First-Time, Renewal, Second Passports, Foreign National, Children, Lost/Stolen. We did not see any reference to Extra Pages, a service that is offered by some of A Briggs' competitors.

Select the type of passport service that you need, and then the speed of delivery. For a First-Time Passport, A Briggs only has two speeds listed there: Same Day and 2-7 Days. But, when we went to the next screen, the Fees section said there were three options: Standard (11 business days or longer), Rush (4-10 business days), Emergency (1-3 business days). We were further confused by the prices shown; Standard was $155, but Rush was less money for faster processing ($135). The Emergency rate was listed as $235.

Also, even though we selected "Same Day" in the drop-down box, there was no option given for that speed for a first-time passport order; we did find it given as an option for passport renewals, for an additional $170.

You will also need to click on the red box that says, "Email Requirements". A Briggs will then send you the documents you'll need to complete in order to get your passport application processed.

Like some of the higher-rated services we reviewed, A Briggs offers a Concierge plan for those who want personalized attention during the paperwork process. You'll pay $299 for these services - in addition to your passport processing fees - which include the following:

  • Dedicated customer support specialist
  • One-contact initiation: start your application via phone or email
  • Document preparation: you only need to sign
  • Digital photos
  • Priority submission
  • Personalized updates via phone, email or text
  • Expedited document collection and delivery

A Briggs has a solid reputation among its clients; attention to detail, polite and knowledgeable representatives, and on-time delivery are some of the most common compliments we found among customer reviews.

The biggest reason A Briggs doesn't rank higher in our review is the difficulty in finding the right information on their website - and the discrepancies between processing times listed on different parts of the site. We're hopeful that, in the near future, their site will catch up to their reputation and well-established history as a passport expediting service you can trust.

Visit Site

1.5 stars
Travisa

TRAVISA Visit Site

Cost:

Not listed on the website

Travisa's online passport expediting services are easily described in a single word: frustrating. Although they've been in business for over 30 years, their website doesn't make it easy to figure out what you'll need to do or how much it will cost.

On the main Passports page, you'll see that they offer the same main services as their competitors: New and Renewal passports, Extra Pages, Lost Passport replacement, and Second Passports/Extensions. When you select the type of passport you'll need, Travisa takes you to a page detailing the documents you'll need to submit, along with a red "Start Passport Order Here" button.

Now, here's where things go sideways compared with other passport services: that red button takes you to a PDF of an order form! And, on that order form, there is absolutely no indication of processing speeds or fees. You can enter a date of when you need your passport back, but your guess is as good as anyone's as to how much that will cost once you send in your form.

And, despite a long history, Travisa doesn't have an impressive reputation. While most of their office locations do have an A+ rating with the Better Business Bureau, the majority of the customer reviews we found were less-than-stellar. Even just looking at all of their office locations on the Google Map, using the Travisa "Contact Us" page, the number of 1- and 2-star reviews did not leave us feeling confident.

Due to their lackluster reviews on independent sites, complete lack of transparency when it comes to fees and processing times, and the fact that customers have to complete a paper form to even begin the process, Travisa doesn't score very highly among passport expediting services. We strongly recommend you choose a higher-ranked service among those in our review.

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Continued from above

Even with the few exceptions - such as "closed-loop" cruises that leave from and return to the same US port - you may have issues if an emergency requires you to return unexpectedly to the US or if you encounter problems in your ports of call.

And recently, nine states (Kentucky, Maine, Minnesota, Missouri, Montana, Oklahoma, Pennsylvania, South Carolina, and Washington) were put on notice that their state IDs would not be sufficient even for boarding domestic flights. Until those states have changed their IDs to meet federal standards, you could find yourself in need of an emergency passport in order to fly, even within the US, if you call one of those places home.

With a passport expediting company, your fees will vary depend on how fast you need your passport. Incredibly, you could have your passport - new or renewed - within 24 hours. If you've got a last-minute international business trip or vacation and need to have your passport ASAP, a passport expediting service may make all the difference between "bon voyage" and "bummer".

How should you decide which passport service to use? Here are several things to keep in mind as you consider which expediting service meets your needs:

  • Processing Time. Can the service get your passport to you in the time you have available?
  • Cost. What will you pay to get your passport as quickly as you need it? Are there a variety of pricing packages available, so that you don't pay for faster service than necessary? Keep in mind that you will still need to pay the required government fees for your application, in addition to the costs for expediting your passport.
  • Reputation. Does the expediting service have a solid reputation for delivering accurate passports on time? What have other clients said about their experiences with the business?

TopConsumerReviews.com has reviewed and ranked the best passport services available today. We hope this information will help you get your passport as quickly as possible, for a stress-free trip!

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