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Visa HQ vs Rush My Passport

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VISA HQ

Since 2002, VisaHQ has offered online visa and passport applications. With offices worldwide, this passport expediting service makes a clear mark for business and leisure travelers alike.

VisaHQ provides processing options for new and renewal passports, name changes, children's passports, and lost passports, along with second passport services for "frequent travelers that do not have time to acquire visas between trips".

On the main U.S. Passport tab, you'll need to click on the type of passport you need, place your order, and then begin to enter the information for the required forms (such as DS-11, Letter of Authorization, and so forth). How quickly do you need your passport from VisaHQ? Currently, there are only three service levels:

  • 11 business days: $129
  • 7 business days: $199
  • 3 business days: $349

Unfortunately, there is no service offered that allows the most expedited timeframe of 1 business day, making VisaHQ slightly less competitive within the market. Their prices also tend to be higher when comparing similar processing speeds.

On the other hand, VisaHQ does give their customers real-time status updates via email or text. If you're a nervous traveler or simply need to know exactly where your passport is in the process, this could be a helpful perk.

Most users find the VisaHQ service to be worth the investment. Although the majority of their customers seem to take advantage of their visa services rather than for passports, the general consensus is that VisaHQ is reputable, efficient, and effective. For added peace of mind, you can rest assured that at the time of our review, VisaHQ maintained an A+ rating with the Better Business Bureau. We would love to see the company add more current reviews to their site; when we visited, their most current review was more than a year old, though their social media channels were much more up-to-date.

Overall, VisaHQ is an established passport service that can be trusted to get your documents in order and processed quickly - though, perhaps, not as quickly as some services may offer.

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RUSH MY PASSPORT

If you prefer to work with a business whose sole focus is passport expediting services, Rush My Passport fits the bill. Unlike some businesses who also include visa processing and other related documents, Rush My Passport works strictly with passports: new and renewals, children, lost/damaged/stolen, name changes, and second passports.

Rush My Passport has five levels of expediting service:

  • Standard (10-12 business days): $119
  • Rush (6-9 business days): $179
  • Priority (3-5 business days): $249
  • Next-Day (2 business days): $349
  • 24-Hour (1 business day): $449

The order process is simple: select the type of passport you need and how fast you need it, enter some basic information such as your travel date and birth date, and place your order. At any point during the process, you can track your order by entering your order number and email address right on the Rush My Passport site.

Unfortunately, the reviews for Rush My Passport are mixed. On the one hand, there are thousands of reviews with positive comments praising the service for on-time delivery of passports. On the other hand, when we looked at the reputation of their parent company, Expedited Travel, LLC, we were disappointed to find a Better Business Bureau grade of B-. Common complaints included lack of updated information as to the passport's processing status, late deliveries, and challenges getting help from Rush My Passport's customer service department. Of course, no service is perfect, but most of the services in our review had higher grades with the BBB.

Also, the articles listed on the site under "In the Press" were all from articles in 2007-2008. It left us wondering if nothing positive had been said about them in the media for that long, or if Rush My Passport just hadn't updated that part of their website. Neither of those possibilities is great for their reputation.

While Rush My Passport does have the strength of thousands of recent reviews saying good things, they're not quite able to keep up with the higher-ranked services in our review.

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Best Passport Services

To help you find the Best Passport Services, TopConsumerReviews.com provides you with an in-depth comparison of Visa HQ and Rush My Passport.

"Where can I get a passport fast?" is a question many people are asking. Gone are the days of traveling abroad with a birth certificate or driver's license. If you plan to leave the United States, you'll need to have a passport. And in many cases, people find themselves needing a passport fast.

What are your options, then, for rushing a passport? You can go directly through the US Passport agency, typically accessed through the US Post Office. However, this process may take from 4 to 6 weeks to complete. That's why many people choose to use a passport expediting service to get their passport much faster - even within 1 business day.

Even with the few exceptions - such as "closed-loop" cruises that leave from and return to the same US port - you may have issues if an emergency requires you to return unexpectedly to the US or if you encounter problems in your ports of call.

And recently, nine states (Kentucky, Maine, Minnesota, Missouri, Montana, Oklahoma, Pennsylvania, South Carolina, and Washington) were put on notice that their state IDs would not be sufficient even for boarding domestic flights. Until those states have changed their IDs to meet federal standards, you could find yourself in need of an emergency passport in order to fly, even within the US, if you call one of those places home.

With a passport expediting company, your fees will vary depend on how fast you need your passport. Incredibly, you could have your passport - new or renewed - within 24 hours. If you've got a last-minute international business trip or vacation and need to have your passport ASAP, a passport expediting service may make all the difference between "bon voyage" and "bummer".

How should you decide which passport service to use? Here are several things to keep in mind as you consider which expediting service meets your needs:

  • Processing Time. Can the service get your passport to you in the time you have available?
  • Cost. What will you pay to get your passport as quickly as you need it? Are there a variety of pricing packages available, so that you don't pay for faster service than necessary? Keep in mind that you will still need to pay the required government fees for your application, in addition to the costs for expediting your passport.
  • Reputation. Does the expediting service have a solid reputation for delivering accurate passports on time? What have other clients said about their experiences with the business?

TopConsumerReviews.com has reviewed and ranked the best passport services available today. We hope this information will help you get your passport as quickly as possible, for a stress-free trip!



Choosing a Passport Company

Passport demand has significantly increased over the last several years, creating a back log of requests and many angry travelers. Requesting a passport through the US passport agency can take as long as four to six, or longer, to process. If you've decided to utilize a passport company to help with your passport needs be aware that these companies vary greatly in several aspects and finding a solid company, that you can count on, for a fair price will save you time and money.

There are a variety of qualities you should compare when evaluating passport companies. Some of these include:

  • Turnaround Time. Some passport companies are able to expedite your passport and have it in your hands in 48 hours or less. While others need at least 5 to 7 days to deliver a new passport. When looking for a passport company identify what their specific turnaround times are and what each time frame costs. You'll see a significant differences in charges across many companies.
  • Website Functionality. When you're searching for expert advice on what is needed for your passport renewal, what you can use in place of your missing birth certificate, how to obtain more passport pages, and more you'll want a company that offers a savvy website that is easy to use and loaded with information. Also, look for websites that provide online passport status information so that you may feel confident in the progress of your passport application.
  • Expert Advice. When you are looking for expert advice on what is needed for your passport renewal, or any other challenging questions - you'll want a company that offers plenty of information either on line or via the phone. Some companies provide everything you need to know while others are short on information and big on sales pitch.
  • Customer Service. Getting your needs met, reducing your panic and answering all of your complicated passport questions is what you'll want in a company that needs to produce your passport fast. Customer service levels between passport companies can vary greatly and you'll want to choose a company where the customer is always first. Look for companies that offer several methods of communication and have extended hours to assist you - whenever needed.

When choosing a passport company, the internet provides the best resources for investigating and locating a quality passport company that you can feel confident with. Consider using independent product review websites to quickly locate a strong passport company. They do a good job of quickly comparing and contrasting website functionality, prices, customer service and prior performance for you.

 



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