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      November 20, 2018

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US Search vs Intelius

To help you find the Best People Search, TopConsumerReviews.com provides you with an in-depth comparison of US Search and Intelius.

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Find That Person with People Finders Today! What is the Best People Search? Whether you're looking for an old romantic interest, trying to get information about a new neighbor or customer, or hoping to find your childhood best friend, today's digital world has many tools you can use to track people down.

Of course, not all People Search resources are the same. Some rely on databases that are easily used for free by the average person, while the best services scour the internet - using public records information, social media platforms, and even criminal and legal reports - to determine as much as possible about the person you're seeking.

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Best Reviews

2018

People Search Reviews

3 stars
US Search

US SEARCH Visit Site

Cost:

From $1.45 to $39.95 for a one-person report, depending on the desired level of information

$19.95/month for OmniSearch

US Search is one service offered by PeopleConnect, which also owns the Intelius People Search platform. All three companies share the same listing with the BBB, where they enjoyed an "A" rating at the time of our review.

We reviewed both the US Search and Intelius services, expecting them to be practically the same - given that they're owned by the same parent company. But, we were surprised to find the interface was much simpler to use with US Search. After entering the person we were looking for, along with their last known city and state, we got a results list that helped us confirm that the records they located were a match for our target. This included any known aliases, his address history, and several people calculated to be his relatives. If we wanted to access a full People Search report, we would be able to get details such as:

  • Full Name
  • Age
  • Recent Address
  • Address History
  • Properties
  • Home Value
  • Phone Numbers
  • Aliases
  • Maiden Name
  • Misdemeanors/Felonies
  • Relatives
  • Associates
  • Email Address
  • Social Network Search
  • Criminal Records
  • Lawsuits

But, things got more complicated at this point. After we clicked to get our full report for $19.95, it told us that a basic search would include only these items:

  • Full Name
  • Age
  • Current Address
  • Phone Numbers
  • Address History
  • Enhanced Relatives
  • Associates Plus
  • State Criminal Search

If we wanted a nationwide criminal search (that only included 43 states), we would have to pay an extra $5.

See anything missing? We did: many of the things in the initial list, like social network search and email addresses, aren't included in that "full report". If you want extras like those, it'll cost you an additional $12.95.

Compared with other People Search providers, US Search is very unclear with their pricing. As we've described, their basic/nationwide search costs up to $24.95 for a one-time report. However, there's a third option: OmniSearch. According to US Search, this is a monthly subscription service for their People Search platform, which adds all of those "missing" services for a fee of $19.95/month.

Compared with Intelius, US Search is more comprehensive, and we appreciate that both brands have a good track record with the BBB. However, when looking at higher-ranked services in our review, US Search's convoluted pricing structure and less thorough results make them a less appealing option when deciding which People Search provider to use.

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2 stars
Intelius

INTELIUS Visit Site

Cost:

$19.95/month for unlimited searches; may have offer of $9.95 for the first month

$19.95 for a 24-hour People Search Passv

$49.95 for a one-time report

Intelius has been on the market for many years. As part of the PeopleConnect brand family, they share an "A" rating at the Better Business Bureau with sister companies US Search and Classmates. At Intelius, you'll find services such as background checks, people search, identity theft protection, and reverse phone lookup.

You may have a frustrating experience when trying to use the Intelius site for your People Search. When we first tried to enter a name to search, the site gave us error messages after several tries. As directed by the site, we then called Intelius' toll-free number to get help. It wasn't very reassuring to get an automated response that thanked us for getting in touch with "Customer Service" - no mention of a company name or any other identifying details. We were then connected to a representative who said we should try again in at least an hour. A few hours after we first tried to use the People Search, we were finally able to enter a few names.

But, our experience still didn't improve. As we searched for different people, we got different pricing options. Some names gave us the options listed at the top of our review: $19.95 to $49.95. But, when we searched for other people, we were given the choice between a $39.95 one-time report, or we could opt into the "Premier Plus" plan. That latter option was even more confusing: "Try Intelius Premier Plus, and if you cancel within the first 7 days and have not yet used a background check voucher you pay only $7.95. Otherwise, you will receive 1 background check voucher per month and be charged $29.95 each month you remain a member. Each voucher will expire in 30 days, if not used."

Finally, when we clicked to exit the site, we received a last pop-up offer of $24.95 for a single People Search. If you wind up using Intelius for your own search, keep an eye out for extra savings that may come up on your screen too.

Intelius says that you can expect these details in your People Search results:

  • Marriage & Divorce records
  • Contact information
  • State Criminal Check
  • Relatives
  • Liens
  • Bankruptcies
  • Lawsuits
  • Judgments
  • Aliases

However, in contrast with their competitors, Intelius doesn't offer you the chance to determine if the People Search report you're buying is an accurate match. When we put in the name and city/state of our search target, we were taken right to the "buy report" screen. We weren't comfortable with spending the money in the hopes that Intelius had found the right person; imagine if you were looking for a common name like "Emma Brown" and had no way of knowing if your report had found an 80-year-old widow or a 20-something college grad?

Intelius has enjoyed a long-term history within the People Search industry. But, this established reputation isn't sufficient to compete with other providers, especially when trying to decide if the search has actually found the right person before investing your money. We think you'll probably have a more satisfying - and affordable - experience with a more robust People Search provider, and we encourage you to consider one of the higher-ranked services in our review.

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Continued from above

There are a few caveats to using People Search providers. First, any service you choose will probably require you to confirm that you won't use any information you find to screen tenants, hire or fire employees, or to determine a consumer's credit or insurance coverage. These are all requirements based on the Fair Credit Reporting Act (FCRA).

Also, the majority of the databases used to return search results are developed by computers that search the internet for records. In other words, there's not much human oversight to make sure that records are current, matched to the right person (especially with common names), or 100% accurate. For that reason, you should take any results you get from a People Search service as a helpful suggestion or possibility, not a guarantee of someone's location or contact information.

While considering the different People Search providers, here are several criteria to keep in mind:

  • Reputation. What do past and current users have to say about the People Search service? Are the results accurate or outdated? Is the company rated and/or accredited by the Better Business Bureau?
  • Information. How much can you find out using this provider? Does it give you details you could have found on your own for free, or will it give you in-depth information that most people wouldn't know how to access? Does the search look for people's social media accounts, or is it limited primarily to public records?
  • Cost. What will you spend to get the information you want? Can you buy a single report for a one-time search, or do you have to pay for a subscription? Does the People Search service offer a free or reduced-price trial?

TopConsumerReviews.com has reviewed and ranked the best People Search services available today. We hope these reviews help you find the person you';re looking for, quickly and affordably!

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