Luxury Perfume vs Hott Perfume
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Luxury Perfume vs Hott Perfume
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Pricing at Luxury Perfume is slightly higher than many of its competitors. For example, the 4 oz. Polo by Ralph Lauren eau de toilette is sold for $63.90, while at least two other retailers sell it for less than $60. We also noticed a number of products that were listed as sold out.
The website itself is somewhat clunky. When looking at it on a smaller screen, the search bar covers up the logo, for instance. Also, products can only be sorted alphabetically by brand or searched for directly; there is no feature to narrow down options by price, hot trends/brands, and so forth.
The return policy at Luxury Perfume is reasonable: unopened items can be returned within 30 days of receipt for a full refund, and open/used products can be returned for a refund with a 20% restocking fee charged.
Shipping is free for all orders over $59 within the 48 contiguous United States. Luxury Perfume is one of the few retailers we found that does offer worldwide shipping as well; prices vary depending on the order's destination and the number of products in the package.
A few aspects of Luxury Perfume's site had us scratching our heads. We were excited to see that they are one of only three retailers in our review to offer a membership loyalty program - but other than the "Membership Loyalty" box in the middle of the home page (that didn't go anywhere when we clicked on it), we could find no further information.
Also, at the bottom of the home page, there is a rotating series of photos and testimonials; we thought that some of the individuals pictured looked familiar. We were not impressed to discover that the images were taken from online articles at Forbes and other places, and then attributed to different customer names (for example, the photo for "Brian Peterson" actually came from a story on Tomas Laurinavicius, the founder of a magazine for design entrepreneurs). This raises questions about the authenticity of the site itself.
On the other hand, while some customers have expressed concerns over product packaging (having received bottles that were leaky or even broken) and fragrances that don't smell like the original they were expecting, other reviews rave about receiving excellent customer service. This is particularly true when a fragrance went out of stock between the time of the order and the expected ship date; many shoppers said that Luxury Perfume went the extra mile to either refund the order and provide a discount for a future order, or even to send the product in a larger size for no extra cost.
Overall, Luxury Perfume seems to want to please its customers, but the results may be somewhat hit or miss.
Hott Perfume lists all of today's preferred brands, from Alfred Sung to Yves Saint Laurent, and at prices that are impressive. For example, when we looked up a basic Polo by Ralph Lauren eau de toilette, their 4-oz. bottle was listed at $57.99, the second-lowest price we found among the retailers we reviewed.
Unfortunately, those low prices may not get you a true bargain. While there are a handful of customers who are satisfied with their purchase, the vast majority have had issues with product quality, often receiving a fragrance that doesn't smell like the original. Even when comparing them side-by-side, there are obvious differences in the labeling and packaging to indicate that the item bought from Hott Perfume is a knockoff.
Their B- rating with the Better Business Bureau is further evidence that customers aren't very happy with their experience with Hott Perfume. Many of the complaints there describe receiving bottles that were almost empty because they had leaked all over the packaging, and then getting no answer from the customer service email at Hott Perfume.
In fact, when we looked at their "about us" link on the site, we were directed to a page that had five coupons and a basic email address - not a toll-free number, an address, or anything else about the business itself.
There is also no listed return policy or shipping costs.
Because of their lack of information and the overwhelming number of unhappy customers, Hott Perfume receives low marks. We strongly suggest that perfume shoppers check out the other retailers in our review.
To help you find the Best Perfume Stores, TopConsumerReviews.com provides you with an in-depth comparison of Luxury Perfume and Hott Perfume.
Most perfume and cologne is purchased at big name department stores. Like all products sold in these stores, a healthy premium is added to all the perfumes sold in order to offset the costs of operating such a large store. Outside of the expensive mark-up you also have to deal with the driving, parking lots, long lines and the lack of help that exists in department stores today. Instead, many savvy shoppers have discovered an alternative to the traditional high priced, inconvenient approach - shopping for perfume online.
Every year, more people are buying their perfume and cologne from online perfume stores. These stores allow you to purchase your favorite perfume or cologne in the convenience of your home and at a discounted price. Depending on the state you reside in, you will probably be able to avoid sales tax. Many stores even offer free shipping, depending on the amount of your total purchase.
When looking for an online perfume store you'll want to consider a few factors before making a purchase. Some of these include:
TopConsumerReviews.com has reviewed and ranked the best perfume stores available today. We hope this information helps you make your next perfume purchase!
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