PErfume Worldwide vs Perfumes NY
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PErfume Worldwide vs Perfumes NY
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Perfume Worldwide has very competitive pricing within the Perfume market. When we searched for a basic, popular men's cologne - the 4 oz. Polo by Ralph Lauren eau de toilette - we found that their price of $60.99 was only slightly higher than the lowest-priced retailers and well below the list price of $74.99. Shipping costs are also reasonable; while not posted anywhere obvious on the site, we found that no matter what we put into the cart, our shipping stayed at a flat $5.99 for ground shipping within the US.
Shoppers can find what they're looking for without much hassle. There's a basic keyword search box at the top of the page, with a navigation bar that includes drop-down menus for Fragrances, Gift Sets, Bath & Body products, Hair Care, Skin Care, Cosmetics, Candles, Accessories, and New Arrivals. There are additional drop-down menus that allow the products to be selected by Designer, Category, and desired Price Range. The look of the site is not as polished as some of the others we reviewed, but it gets the job done.
Perfume Worldwide does offer a "try before you buy" program, with fragrance samples sold for the low price of $2.99, including shipping. At the time of our review, however, there were no eligible sample fragrances available.
If a customer wants to make a return, this retailer's policy requires that items be completely unused and intact (including the cellophane wrapping that typically comes with a perfume or cologne box), and the return must be within 20 days of the order's shipping date. Perfume Worldwide does issue a 20% restocking fee when the reason for the return is due to customer error. We did find several customer reviews where an order was incorrect on the company's side (such as, one shopper ordered one bottle but was sent three), but the customer was still charged a restocking fee.
Along those lines, many customers report receiving products that were damaged in shipment, such as leaky or broken bottles, and not getting a helpful response from Perfume Worldwide's customer service department. Also, more than one shopper claimed that the fragrances they received did not smell the same as the original, raising the issue of whether or not the products sold on the site are authentic.
On the positive side, Perfume Worldwide has a respectable A- rating with the Better Business Bureau, indicating that at least some of their customer issues were resolved in a manner that was appropriate and professional.
Overall, Perfume Worldwide's low prices are a definite plus, but the issues we found (such as returns and poor packaging, among others) make them a less competitive retailer among the sellers we reviewed.
Despite the name, Perfumes NY is based in Miami and has been in business since 2005. According to their "About Us" page, they have an A+ rating with the Better Business Bureau, but we were unable to verify that information ourselves.
Many aspects of Perfumes NY's website left us with questions. First, when comparing a basic cologne - Polo by Ralph Lauren eau de toilette in the 4 oz. size - we found that their price was actually above list: $80.80 vs. $80.00. This was much higher than other retailers' average price of about $60. A large number of the products listed on the site had no images, and were shown as "image coming soon". Given that the image on the side of the site was advertising the "Summer 2015 Cosmetics Collection" in 2016, we probably wouldn't hold our breath on those images being added!
We also tried giving a call to both of the customer service numbers listed on the site. We got a Google voice answering service, and no one picked up the call. Looking a little deeper, we found that the number was also listed as the customer service for a web development business, and the company address came up as a residential location in South Florida. In all likelihood, Perfumes NY does not carry its own inventory but rather works as a drop shipper (operating as a middleman between warehouses and customers). That's not necessarily a negative thing, but customers should be aware of this fact if they're expecting a traditional perfume retailer.
We also were confused by the rotating deals bar at the top of the page. On the day of our review, it said "Today! SITEWIDE Sale 20% OFF All Products: No", making us wonder if there was actually a sale or not. It was also advertising a "Happy Wednesday Sale", even though our review was completed on a different day of the week.
Shipping costs were equally conflicting. On the sidebar of the site, it says that shipping is free for orders over $59, but in the small text near the bottom of the page, it says "We deliver all of our products to our clients which will beof [typo] absolutely free shipping."
Finally, we were not able to find any customer reviews - positive or negative - anywhere.
We're left feeling like Perfumes NY is a mystery, and not necessarily one that we'd like to solve. We give them low marks and suggest that you take a look at one of the more established perfume retailers in our review.
To help you find the Best Perfume Stores, TopConsumerReviews.com provides you with an in-depth comparison of PErfume Worldwide and Perfumes NY.
Most perfume and cologne is purchased at big name department stores. Like all products sold in these stores, a healthy premium is added to all the perfumes sold in order to offset the costs of operating such a large store. Outside of the expensive mark-up you also have to deal with the driving, parking lots, long lines and the lack of help that exists in department stores today. Instead, many savvy shoppers have discovered an alternative to the traditional high priced, inconvenient approach - shopping for perfume online.
Every year, more people are buying their perfume and cologne from online perfume stores. These stores allow you to purchase your favorite perfume or cologne in the convenience of your home and at a discounted price. Depending on the state you reside in, you will probably be able to avoid sales tax. Many stores even offer free shipping, depending on the amount of your total purchase.
When looking for an online perfume store you'll want to consider a few factors before making a purchase. Some of these include:
TopConsumerReviews.com has reviewed and ranked the best perfume stores available today. We hope this information helps you make your next perfume purchase!
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