Perfumes NY vs Hott Perfume
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Perfumes NY vs Hott Perfume
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Despite the name, Perfumes NY is based in Miami and has been in business since 2005. According to their "About Us" page, they have an A+ rating with the Better Business Bureau, but we were unable to verify that information ourselves.
Many aspects of Perfumes NY's website left us with questions. First, when comparing a basic cologne - Polo by Ralph Lauren eau de toilette in the 4 oz. size - we found that their price was actually above list: $80.80 vs. $80.00. This was much higher than other retailers' average price of about $60. A large number of the products listed on the site had no images, and were shown as "image coming soon". Given that the image on the side of the site was advertising the "Summer 2015 Cosmetics Collection" in 2016, we probably wouldn't hold our breath on those images being added!
We also tried giving a call to both of the customer service numbers listed on the site. We got a Google voice answering service, and no one picked up the call. Looking a little deeper, we found that the number was also listed as the customer service for a web development business, and the company address came up as a residential location in South Florida. In all likelihood, Perfumes NY does not carry its own inventory but rather works as a drop shipper (operating as a middleman between warehouses and customers). That's not necessarily a negative thing, but customers should be aware of this fact if they're expecting a traditional perfume retailer.
We also were confused by the rotating deals bar at the top of the page. On the day of our review, it said "Today! SITEWIDE Sale 20% OFF All Products: No", making us wonder if there was actually a sale or not. It was also advertising a "Happy Wednesday Sale", even though our review was completed on a different day of the week.
Shipping costs were equally conflicting. On the sidebar of the site, it says that shipping is free for orders over $59, but in the small text near the bottom of the page, it says "We deliver all of our products to our clients which will beof [typo] absolutely free shipping."
Finally, we were not able to find any customer reviews - positive or negative - anywhere.
We're left feeling like Perfumes NY is a mystery, and not necessarily one that we'd like to solve. We give them low marks and suggest that you take a look at one of the more established perfume retailers in our review.
Hott Perfume lists all of today's preferred brands, from Alfred Sung to Yves Saint Laurent, and at prices that are impressive. For example, when we looked up a basic Polo by Ralph Lauren eau de toilette, their 4-oz. bottle was listed at $57.99, the second-lowest price we found among the retailers we reviewed.
Unfortunately, those low prices may not get you a true bargain. While there are a handful of customers who are satisfied with their purchase, the vast majority have had issues with product quality, often receiving a fragrance that doesn't smell like the original. Even when comparing them side-by-side, there are obvious differences in the labeling and packaging to indicate that the item bought from Hott Perfume is a knockoff.
Their B- rating with the Better Business Bureau is further evidence that customers aren't very happy with their experience with Hott Perfume. Many of the complaints there describe receiving bottles that were almost empty because they had leaked all over the packaging, and then getting no answer from the customer service email at Hott Perfume.
In fact, when we looked at their "about us" link on the site, we were directed to a page that had five coupons and a basic email address - not a toll-free number, an address, or anything else about the business itself.
There is also no listed return policy or shipping costs.
Because of their lack of information and the overwhelming number of unhappy customers, Hott Perfume receives low marks. We strongly suggest that perfume shoppers check out the other retailers in our review.
To help you find the Best Perfume Stores, TopConsumerReviews.com provides you with an in-depth comparison of Perfumes NY and Hott Perfume.
Most perfume and cologne is purchased at big name department stores. Like all products sold in these stores, a healthy premium is added to all the perfumes sold in order to offset the costs of operating such a large store. Outside of the expensive mark-up you also have to deal with the driving, parking lots, long lines and the lack of help that exists in department stores today. Instead, many savvy shoppers have discovered an alternative to the traditional high priced, inconvenient approach - shopping for perfume online.
Every year, more people are buying their perfume and cologne from online perfume stores. These stores allow you to purchase your favorite perfume or cologne in the convenience of your home and at a discounted price. Depending on the state you reside in, you will probably be able to avoid sales tax. Many stores even offer free shipping, depending on the amount of your total purchase.
When looking for an online perfume store you'll want to consider a few factors before making a purchase. Some of these include:
TopConsumerReviews.com has reviewed and ranked the best perfume stores available today. We hope this information helps you make your next perfume purchase!
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