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      February 29, 2020

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Pest Away vs Truly Nolen

To help you find the Best Pest Control, TopConsumerReviews.com provides you with an in-depth comparison of Pest Away and Truly Nolen.

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If you're concerned about pests in and around your home, you're not alone. According to a recent consumer survey, 93% of people are concerned about insects within their home. It's easy to see why - every year, over 500,000 Americans wind up in hospital emergency rooms suffering from insect bites and stings.

If you have a pest control issue in your home, ignoring it won't make it go away. Once bugs and other pests find a safe place where they can live and breed, chances are they'll multiply, which can make a bad problem far worse. The best way to deal with an infestation is to see the problem for what it is, and deal with it head on.

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Best Reviews

2020

Pest Control Reviews

4.5 stars
Pest Away

PEST AWAY

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Pest Away is a smaller pest control and extermination company located in New York City and servicing primarily New York and the Tri-State area. For consumers who live elsewhere in the U.S., Pest Away will not be an option, but they are one of the top exterminators in New York for anyone living in or around the city.

Pest Away was founded in 1991 by Jeff Eisenberg, a CPA living in New York City. After he had several bad experiences with local pest extermination services. Jeff developed an effective, eco-friendly pest treatment and a business model that would address the issues with service quality that he had with the pest control services he had used in the past. As the Pest Away website boasts, this service has been very well received by New Yorkers, and has been featured on several local television programs, CNN, Dateline, and the Today Show, as well as being selected "Best of New York" by New York magazine. Pest Away has earned an A+ rating with the Better Business Bureau, and reviews we found elsewhere on the internet were for the most part very positive. Pest Away as a company is not short on accolades, and this should be an important factor for any consumers considering using a pest control service, as many of the big extermination companies are rife with complaints and negative publicity.

The Pest Away website is simple but informative. There is a section entitled "pest education" where consumers can review information on various types of pests, including what to look for to determine what kind of pests someone may be dealing with. There is also a shopping section, so if a consumer doesn't want to pay the higher cost for a professional technician to come evaluate and treat their home or business, they can purchase the eco-friendly Pest Away products and attempt to address their pest problem on their own. We like this feature, as most of the other professional extermination services do not offer a self-service option. This also partially offsets the problem of Pest Away being local to the New York area, as customers from elsewhere could still order the Pest Away products online.

With regards to the cost of a professional extermination service, as with most other exterminators consumers need to call and schedule an appointment with a technician before the cost of the service can be determined. Depending on the severity of the pest problem a treatment could cost anywhere from a few hundred dollars up into the thousands of dollars. At least with Pest Away the consumer has the inexpensive option of purchasing products from the website and attempting to address the pest problem on a do-it-yourself basis. Also, with no lawsuits for price gouging or other questionable practices, the consumer can feel confident that any quote for the professional services will be reasonable and fair.

We feel Pest Away is a great bet for any consumers looking for a pest control service in the New York or Tri-State area. The reviews of their service, superior Better Business Bureau rating, and lack of negative publicity such as lawsuits give us confidence that this is a trustworthy company in a field where so many of the big players have faced lawsuits and complaints. The only drawback is that Pest Away is only available to consumers in a very small geographical area.

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3 stars
Truly Nolen

TRULY NOLEN

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Truly Nolen is a growing force in the world of professional pest control. Founded in Arizona, Truly Nolen has expanded primarily in the Southern and Western parts of the United States, but also has branches in Massachusetts, New Jersey and New York, and a handful of other states as well. They are a traditional extermination company with the focus on professional analysis of the pest problem and application of a pest control plan by Truly Nolen technicians.

The Truly Nolen Website is attractive and informative. On the main page there is a rotating window of topics, highlighting some common pest problems and the various services they offer to address each. Consumers can select links to pest control, termite control, and rodent control or lawn services to quickly navigate to their particular pest problem. Each detail page outlines the steps Truly Nolan takes to address the pest problem that was selected. There is the standard section with information on all the common pests, and a search box to find a local branch and schedule a free inspection.

As with most other professional pest control services, the costs of the Truly Nolen services are not listed on the website. There is a small section of coupons offering things like $25 off pest control services, but no indication of what the total cost for pest control services would be. A consumer needs to schedule a free visit and a technician will come out to the home or place of business to provide an analysis of the pest problem and a proposed solution. Then depending on the severity of the pest problem, the cost could vary from a few hundred dollars to an ongoing service plan that could run thousands of dollars a year.

Truly Nolen offers a guarantee, but it is hard to determine exactly what is covered. The guarantee states that "we guarantee satisfaction or your money back for your last scheduled service." If a consumer has had 10 scheduled exterminations and the pests are still a problem, it would seem to us that receiving money back for only the last service call isn't really much of a guarantee. Then again, none of the big extermination services seem to have true, unconditional money back guarantees.

Similar to other big extermination companies, the internet is full of very serious consumer complaints regarding Truly Nolen's services. As expected, when we reviewed the Better Business Bureau website we found some of their branches were accredited, but most were not. We will give the same advice here as we gave with the other big pest control companies: consumers should research their local Truly Nolen branch before deciding whether or not to contract them for their services. Expanding their service area and offering a more robust guarantee would bring Truly Nolen up in our ratings.

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Continued from above

There are many products and services available to you for controlling pests. Some rely on do-it-yourself skills, while others have a more hands-off approach. The right solution for you will depend on several factors. Some of these include:

  • Cost. How much will the option cost? Do-it-yourself solutions will be less expensive than professional services, although some people may be more comfortable hiring a professional
  • Effectiveness. How well do the products or services work, to get rid of the pest problem you're suffering from?
  • Guarantees. Are there any moen-back or satisfaction guarantees that come with your pest control solution?

TopConsumerReviews.com has reviewed and ranked the best Pest Control solutions available today. We hope these reviews help you get your pest issue under control once and for all!

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