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      October 19, 2019

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Presto X vs Orkin

To help you find the Best Pest Control, TopConsumerReviews.com provides you with an in-depth comparison of Presto X and Orkin.

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If you're concerned about pests in and around your home, you're not alone. According to a recent consumer survey, 93% of people are concerned about insects within their home. It's easy to see why - every year, over 500,000 Americans wind up in hospital emergency rooms suffering from insect bites and stings.

If you have a pest control issue in your home, ignoring it won't make it go away. Once bugs and other pests find a safe place where they can live and breed, chances are they'll multiply, which can make a bad problem far worse. The best way to deal with an infestation is to see the problem for what it is, and deal with it head on.

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2019

Pest Control Reviews

4 stars
Presto X

PRESTO X Visit Site

PrestoX is a professional pest control and extermination company servicing the central and Southern parts of the United States. The focus is on professional evaluation of the pest problem of a consumer's home or business, and professional execution of a pest control plan by PrestoX technicians.

There is a lot of information available on the PrestoX website, although we found the menu system a little confusing to navigate. By searching around a bit we were able to find the usual information on various types of pest problems, information on the products and services offered by PrestoX, contact information, technical support, and a section with listings of all the local offices. The information was all there, but we felt it could have been organized a little more clearly.

The services provided by PrestoX are extensive, including all the usual suspects such as ants, termites and bed bugs, as well as rodents, birds and other "nuisance wildlife" problems. Separate sections exist for commercial and residential customers, so a consumer can quickly choose from services offered for their home or for their place of business. From what we could see, PrestoX has a proposed solution for nearly any pest problem imaginable.

We would have liked to see some testimonials, links to articles about the company, or maybe a link to the PrestoX entry at the Better Business Bureau to give us confidence that consumers have had good experiences with this company. We did our own research and discovered that PrestoX earned an A+ ranking from the Better Business Bureau, and did not appear to have any negative news associated with it, such as lawsuits or mass customer complaints. Most of the reviews we read were positive, and so we developed a feeling of confidence in the PrestoX name. However it would have been nice to see some of this on the PrestoX website; the company would be wise to advertise its strengths.

The process to get a quote is much the same as with the other extermination/pest control companies. There is an 800 number that consumers can call to contact PrestoX, and they will set up a time for a technician to come out to the home or workplace to analyze the pest problem and provide a quote. The cost of the service will vary greatly depending on the specific pest problem, and if it will require a one-time treatment or recurring visits. Overall, the cost of the services seemed about the same as other professional pest control companies. We couldn't, however, find any guarantee or assurance of satisfaction with the service like we see in many other pest control services.

Overall, PrestoX is a strong option for those living in the Midwest and southern states that have commercial pest control needs. They are well rated and have satisfied customers, but we had hoped for a service guarantee clearly spelled out on their website.

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3.5 stars
Orkin

ORKIN Visit Site

Orkin is a nationally known extermination company with branches all across the United States and in Europe as well. They focus on professional evaluation of the pest problem in each individual home or place of business, and the creation of a customized extermination plan implemented by Orkin's professional technicians.

The Orkin website is very modern and professional looking. The main page features a toll-free number to call for service or immediate attention, a menu bar across the top to select from several options such as commercial or personal home pest control, and a section for a consumer to enter information and get a free quote. Scrolling down a little there is a helpful "ask the Orkin Man" box where consumers can type a question and get answers on specific pests or problems. There is also a "research a pest" section that lists all the kinds of pests that Orkin can handle, with pictures and details of each pest easily accessible.

Additionally, there is a link to a page that describes the Orkin training facility that they have built to train their managers and technicians, and a detailed outline of the program all Orkin employees must go through before they can start working in pest control. It is an impressive program requiring over 160 hours of classroom and hands-on training, and it highlights the science, research and technology Orkin uses to stay at the top of the pest control business. Finally, the website highlights the Orkin guarantee, which states if the pests return after 30 days, they will come back to treat your home again for free.

The real question with Orkin is the cost. There is no way to get a quote on the website, and even calling the toll-free service number will not result in receiving a cost estimate. The only way to receive a price quote is to schedule a technician visit to the home or business. This initial consultation is "free" but there is a service charge for the consultation that is added to the bill if the consumer decides to purchase a service package. There are some single treatment options that start as low as $400, but depending on the severity of the pest problem, an ongoing contract may be necessary and the cost for these can go into the thousands. Not only that, but with an ongoing contract there are annual fees to pay, even if no technician visits are required.

Additionally, we were able to find many complaints about Orkin, from price gouging, to poor service, to several class action lawsuits that have been filed against the company. Some consumers have good reviews about their experience with Orkin, but many others have complaints about tricky guarantees, hidden fees, poor clean-up and returning pests. We reviewed the Better Business Bureau website and discovered that some Orkin locations are accredited by the BBB and some are not. This is common among the big pest control companies since each branch is run separately by different branch managers.

Orkin is a very well-known company that has been in the extermination business for a long time. If you need a professional exterminator we would advise you to consider Orkin, but do some research on the local branch before entering into a contract, to make sure the branch is one of the reputable ones. With improvements in customer satisfaction and reviews, this provider could improve to a higher rating.

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Continued from above

There are many products and services available to you for controlling pests. Some rely on do-it-yourself skills, while others have a more hands-off approach. The right solution for you will depend on several factors. Some of these include:

  • Cost. How much will the option cost? Do-it-yourself solutions will be less expensive than professional services, although some people may be more comfortable hiring a professional
  • Effectiveness. How well do the products or services work, to get rid of the pest problem you're suffering from?
  • Guarantees. Are there any moen-back or satisfaction guarantees that come with your pest control solution?

TopConsumerReviews.com has reviewed and ranked the best Pest Control solutions available today. We hope these reviews help you get your pest issue under control once and for all!

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