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      August 15, 2020

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ASPCA vs 24 Pet Watch

Best Pet Insurance

To help you find the Best Pet Insurance, TopConsumerReviews.com provides you with an in-depth comparison of ASPCA and 24 Pet Watch.

To see ALL of our reviews for the Best Pet Insurance, please Click Here

Who has the Best Pet Insurance? Medical care is rarely cheap - and the same goes for our four-legged friends. While pet owners are grateful for advances in technology and medicine that make it possible to keep their "fur kids" healthy, these procedures and prescriptions often come with a hefty price tag.

Without pet insurance, a simple blood test can cost well over $200. Even a standard yearly checkup can set you back by hundreds of dollars. How's your wallet feeling now? Chances are, you would do almost anything to take care of your beloved pet - but you might find yourself having to make difficult choices, especially if your dog or cat experiences a traumatic injury or life-threatening illness.

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2020

Pet Insurance Reviews

3.5 stars
ASPCA

ASPCA

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Cost:

Starting at $11.05 for cats and dogs

Unlimited annual coverage plans available

$2 per-payment fee on all plans not paid annually

No enrollment fee

Who doesn't know the ASPCA and their heartfelt please to care for animals in need? As an extension of their great care and concern for animal welfare, the ASPCA has partnered with a leading, longstanding insurance company to offer policies to cover pets, making veterinary care more affordable for owners around the nation.

ASPCA's plans start out more expensive than many of their competitors. While many other companies cover kittens and puppies for less than $10/month (even less than $5/month for kittens), ASPCA starts at over $11 per month for both kittens and puppies. When we looked at their pricing for our dog, a 7-year-old male, mixed breed dog, their rates were more competitive with other plans. On a policy that included a $5000 annual limit, 70% reimbursement, and a $500 annual deductible, we would pay $38/month. On the upper end of the spectrum - unlimited annual limit, 90% reimbursement, and $100 annual deductible - our premium would be $114.97/month.

You can customize your plan as you like. Available annual limits are $5000, $10,000, $15,000, $20,000 and unlimited. Reimbursement levels are 70%, 80%, and 90%. And, annual deductible options are $100, $250, and $500.

Once you've selected your plan, you can add preventive coverage if desired. ASPCA has two plans: Basic and Prime. For our pet, we were quoted $9.95/month for Basic and $24.95/month for Prime. Each wellness plan has annual benefits, such as $175 towards a dental cleaning (Prime only) or $20/$25 towards deworming. You'll want to add up the benefits to see if it would be worth your monthly premiums, since some benefits (such as a health certificate) may not be useful to you on a yearly basis, if ever.

ASPCA pet insurance policies all come with a $2 per-payment fee for all plans that are billed monthly, quarterly, or semi-annually. You can eliminate this fee if you opt to pay your premiums in full on a yearly basis. We like that ASPCA doesn't charge any enrollment or set-up fees.

The underwriter of ASPCA's pet insurance policies, Crum & Forster, is both accredited and "A+" rated by the Better Business Bureau. In over a thousand independently-verified customer reviews, ASPCA's average was a near-perfect five stars. We found compliments praising the ease of submitting claims through the ASPCA app and fast payments on claims.

On the other hand, we found quite a few customer reviews that said they had a very difficult time getting claims approved and paid by ASPCA. Several long-term customers observed that the service they received got worse over the years, with many more denials of "pre-existing conditions" along with much higher premiums. Some clients also said that when their policies renewed, it triggered another 6-month waiting period even though they had a continuous policy paid automatically every month. We didn't see responses from the ASPCA on those complaints, which isn't encouraging.

If you're specifically looking for an unlimited annual coverage plan, ASPCA is one of just a handful of providers that can meet your needs. However, expect that you may pay more, especially if you're covering a younger pet, than you'd spend on a competitor's policy.

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1.5 stars
24 Pet Watch

24 PET WATCH

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Cost:

Monthly premiums from $18.36 to $63.15

Wellness coverage add-on for $12 to $26/month

Deductibles ranging from $100 to $1000

Co-payment of 20% on each eligible claim

When we first considered 24 Pet Watch several years ago, their hard-to-use, incomplete website was an immediate turn-off. Since then, this provider of both pet insurance and microchip plans has improved their site by leaps and bounds, making it easier to see what they have to offer.

But, you'll still have to jump through quite a few hoops to determine what your premiums will be. You can enter your state and download a sample plan if you want an overview before giving them your contact information, but the simplest route is to choose the Get a Quote button. You'll be asked to provide basic details like your pet's breed and gender, birthdate, and if there are any preexisting conditions. Got a microchip? Enter the number during the quote process and get a 5% discount.

What will you pay for an insurance plan? That depends on where you live, so take the following prices just as a ballpark estimate:

  • Essential: for $18.36/month and a $100 deductible, our dog was covered for Hospitalization/Surgeries, Hereditary/Congenital Conditions, Physical/Rehabilitative Therapies, Lab Tests/X-Rays/Ultrasounds, Medications, Accidents and Illnesses, Alternative Treatments, Ambulance/Paramedical Services, Exam & Diagnostic Fees - up to a yearly limit of $1500
  • Extra: for $27.62/month, our dog would be covered for all of the same items in the Essential plan, but with an increased annual coverage limit of $3000.
  • Classic: again, this plan covers the same things, but increases the monthly premium to $38.74/month and the annual limit to $5000.
  • Super: $46.12/month gives you the same coverage, but with an annual limit of $10,000/year
  • Champion: to have a total coverage limit of $20,000 per year, expect to pay somewhere around $63.15/month.

Be aware that none of these plans cover wellness services, like vaccinations or annual checkups. If you want coverage to help pay for dental cleaning, heartworm tests, or fecal screening, you'll need to add either Wellness Care Routine or Wellness Care Advanced to your plan, at a cost of $12 or $26 extra per month, respectively.

Pet insurance is worth the money if you get what you pay for. Unfortunately, we found many complaints about 24 Pet Watch's ability to deliver service on the plans they sell. More than one customer said that their premiums almost doubled unexpectedly, or that a plan they'd been paying on for years was cancelled out of the blue. Even worse, some people were told that their coverage had been terminated only when they called to make a claim - but they had been paying their premiums on time and had no reason to think they were no longer covered.

24 Pet Watch also has no rating with the BBB.

With so many companies offering reliable, affordable pet insurance, 24 Pet Watch just doesn't measure up. We think you'll find greater peace of mind with one of the higher-ranked pet insurance providers in our review.

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Continued from above

Just like their owners, pets can be protected with pet insurance plans that help ease the financial strain of medical care. Pet insurance has become very popular in the last few years, with dozens of companies offering to help you keep your pet healthy for a long time. But, every pet insurance plan is different with respect to deductibles and fees, covered services, and claims processing.

As you decide which pet insurance company is the best fit for you and your pet, keep in mind the following criteria:

  • Cost. What will you pay for your coverage? Is there a deductible, and is it annual or per incident? Will you pay any enrollment fees?
  • Coverage. What services and procedures are covered in the plan you have selected? Does it cover preventative measures like annual checkups? Are there any noteworthy exclusions? Does the company offer a variety of plans to meet your needs?
  • Reputation. Is the pet insurance provider rated by the Better Business Bureau? What do other customers say about their experience? Are claims paid quickly, or do you have to jump through a lot of hoops to file paperwork? Do many claims get denied? Are the company's customer service representatives knowledgeable and friendly?

TopConsumerReviews.com has reviewed and ranked the best Pet Insurance companies available today. We hope this information helps you find the best pet insurance plan for you and your animal companion!

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