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      July 8, 2020

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Figo vs ASPCA

Best Pet Insurance

To help you find the Best Pet Insurance, TopConsumerReviews.com provides you with an in-depth comparison of Figo and ASPCA.

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Who has the Best Pet Insurance? Medical care is rarely cheap - and the same goes for our four-legged friends. While pet owners are grateful for advances in technology and medicine that make it possible to keep their "fur kids" healthy, these procedures and prescriptions often come with a hefty price tag.

Without pet insurance, a simple blood test can cost well over $200. Even a standard yearly checkup can set you back by hundreds of dollars. How's your wallet feeling now? Chances are, you would do almost anything to take care of your beloved pet - but you might find yourself having to make difficult choices, especially if your dog or cat experiences a traumatic injury or life-threatening illness.

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2020

Pet Insurance Reviews

4 stars
Figo

FIGO

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Cost:

Plans starting at $5.04 for kittens and $9.28 for puppies

Unlimited annual coverage available

100% reimbursement available

One-time admin fee of $9

Figo wants to revolutionize the pet insurance industry. As the creator of the first cloud-based approach to pet policies, they've made it easier than ever to keep your pet healthy and happy - and to submit claims for fast payment.

Figo is the only company in our review that offers plans with 100% reimbursement on qualified claims. Combine that with an unlimited annual coverage plan and your pet could be extremely well-covered in the event of a life-threatening accident or disease. Although some customers reported that claims processing had slowed down in recent months, Figo has been quick to respond, apologize, and reassure policyholders that they've gotten it worked out. The most recent customer comments we found confirmed that: claims are being processed and paid in less than a week.

Some pet insurance companies include reimbursement for veterinary exam fees, and others do not. Figo splits it down the middle: if you'd like that coverage for accident and illness visits, you can opt in for an extra premium each month. On a puppy policy, for example, you'd pay less than $2 per month for that additional coverage.

At the bottom of the main quote page, we also saw that Figo wants you to contact them if you adopted from a shelter or rescue, if you're a veterinary student or staff at a veterinary practice. Why? To give you an additional discount! You'll also save 5% if you pay for a full year of coverage in advance, rather than month-to-month. All plans have a $9 administrative fee for starting the policy.

Figo's premiums are very affordable. Using our own furry friend, a 7-year-old male Boston mix, we'd pay $13.18 for a policy with a limit of $10,000 in annual benefits, reimbursement at 70%, and a deductible of $1000. Veterinary exam fee coverage would be an extra $2.64 per month with that plan. On the higher end, we could cover him with a policy offering unlimited annual benefits, 100% reimbursement, and an annual deductible of $200 for just $52.41/month. That premium is an amazing rate, given that most competitor plans at those levels cost twice as much, if not more. Even adding the veterinary exam fee coverage, we'd still pay less than $65 per month.

Once you've entered your information, Figo makes it very simple to see what you can expect in terms of waiting periods. Just look on the right side of the page. Your pet will need to have been seen by a vet in the last 12 months, because Figo requires you to submit those records to process any claims. But, if your pet hasn't had an exam in the last year, you can still sign up for the policy and take him or her to the vet during the mandatory 14-day waiting period. If knee coverage is important to you, you can waive the 6-month waiting period if your pet has a clear exam within 30 days of your policy start.

We did find one feature disappointing when it comes to reimbursements, Figo utilizes a "copay then deductible" model. This actually costs you a little more out-of-pocket for each claim than other pet insurance companies who follow a different model.

Unfortunately, if you're looking for routine/wellness coverage, you won't find it at Figo. These plans can typically save you between 10-20% a year on regular pet exams, office visits, and other costs to maintain the health of your pet. We're not sure if Figo has plans to introduce this in the future, but as of this review they don't offer any plan with this option.

Although every pet insurance company receives its share of complaints regarding denied claims due to pre-existing conditions or premium increases, Figo gets fewer of those than their competitors. It was much easier to find happy customers than unsatisfied ones.

Figo has excellent, affordable coverage options, straightforward pricing, and a cloud-based way to manage your pet's health. This "A" rated, BBB accredited company should be on your short list when it comes to your pet's accident and illness pet insurance plan.

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3.5 stars
ASPCA

ASPCA

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Cost:

Starting at $11.05 for cats and dogs

Unlimited annual coverage plans available

$2 per-payment fee on all plans not paid annually

No enrollment fee

Who doesn't know the ASPCA and their heartfelt please to care for animals in need? As an extension of their great care and concern for animal welfare, the ASPCA has partnered with a leading, longstanding insurance company to offer policies to cover pets, making veterinary care more affordable for owners around the nation.

ASPCA's plans start out more expensive than many of their competitors. While many other companies cover kittens and puppies for less than $10/month (even less than $5/month for kittens), ASPCA starts at over $11 per month for both kittens and puppies. When we looked at their pricing for our dog, a 7-year-old male, mixed breed dog, their rates were more competitive with other plans. On a policy that included a $5000 annual limit, 70% reimbursement, and a $500 annual deductible, we would pay $38/month. On the upper end of the spectrum - unlimited annual limit, 90% reimbursement, and $100 annual deductible - our premium would be $114.97/month.

You can customize your plan as you like. Available annual limits are $5000, $10,000, $15,000, $20,000 and unlimited. Reimbursement levels are 70%, 80%, and 90%. And, annual deductible options are $100, $250, and $500.

Once you've selected your plan, you can add preventive coverage if desired. ASPCA has two plans: Basic and Prime. For our pet, we were quoted $9.95/month for Basic and $24.95/month for Prime. Each wellness plan has annual benefits, such as $175 towards a dental cleaning (Prime only) or $20/$25 towards deworming. You'll want to add up the benefits to see if it would be worth your monthly premiums, since some benefits (such as a health certificate) may not be useful to you on a yearly basis, if ever.

ASPCA pet insurance policies all come with a $2 per-payment fee for all plans that are billed monthly, quarterly, or semi-annually. You can eliminate this fee if you opt to pay your premiums in full on a yearly basis. We like that ASPCA doesn't charge any enrollment or set-up fees.

The underwriter of ASPCA's pet insurance policies, Crum & Forster, is both accredited and "A+" rated by the Better Business Bureau. In over a thousand independently-verified customer reviews, ASPCA's average was a near-perfect five stars. We found compliments praising the ease of submitting claims through the ASPCA app and fast payments on claims.

On the other hand, we found quite a few customer reviews that said they had a very difficult time getting claims approved and paid by ASPCA. Several long-term customers observed that the service they received got worse over the years, with many more denials of "pre-existing conditions" along with much higher premiums. Some clients also said that when their policies renewed, it triggered another 6-month waiting period even though they had a continuous policy paid automatically every month. We didn't see responses from the ASPCA on those complaints, which isn't encouraging.

If you're specifically looking for an unlimited annual coverage plan, ASPCA is one of just a handful of providers that can meet your needs. However, expect that you may pay more, especially if you're covering a younger pet, than you'd spend on a competitor's policy.

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Continued from above

Just like their owners, pets can be protected with pet insurance plans that help ease the financial strain of medical care. Pet insurance has become very popular in the last few years, with dozens of companies offering to help you keep your pet healthy for a long time. But, every pet insurance plan is different with respect to deductibles and fees, covered services, and claims processing.

As you decide which pet insurance company is the best fit for you and your pet, keep in mind the following criteria:

  • Cost. What will you pay for your coverage? Is there a deductible, and is it annual or per incident? Will you pay any enrollment fees?
  • Coverage. What services and procedures are covered in the plan you have selected? Does it cover preventative measures like annual checkups? Are there any noteworthy exclusions? Does the company offer a variety of plans to meet your needs?
  • Reputation. Is the pet insurance provider rated by the Better Business Bureau? What do other customers say about their experience? Are claims paid quickly, or do you have to jump through a lot of hoops to file paperwork? Do many claims get denied? Are the company's customer service representatives knowledgeable and friendly?

TopConsumerReviews.com has reviewed and ranked the best Pet Insurance companies available today. We hope this information helps you find the best pet insurance plan for you and your animal companion!

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