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      September 22, 2018

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Healthy Paws vs Petplan

Best Pet Insurance

To help you find the Best Pet Insurance, TopConsumerReviews.com provides you with an in-depth comparison of Healthy Paws and Petplan.

To see ALL of our reviews for the Best Pet Insurance, please Click Here

Who has the Best Pet Insurance? Medical care is rarely cheap - and the same goes for our four-legged friends. While pet owners are grateful for advances in technology and medicine that make it possible to keep their "fur kids" healthy, these procedures and prescriptions often come with a hefty price tag.

Without pet insurance, a simple blood test can cost well over $200. Even a standard yearly checkup can set you back by hundreds of dollars. How's your wallet feeling now? Chances are, you would do almost anything to take care of your beloved pet - but you might find yourself having to make difficult choices, especially if your dog or cat experiences a traumatic injury or life-threatening illness.

Continue reading below reviews

Best Reviews

2018

Pet Insurance Reviews

4 stars
Healthy Paws

HEALTHY PAWS Visit Site

Cost:

Starting at $25.19/month

Reimbursement options from 60-90%

Annual deductibles from $100 to $500

Enrollment fee: $25

Healthy Paws is a pet insurance company with heart. Founded in 2009 by two professionals who met at a no-kill animal shelter, Healthy Paws Pet Insurance and Foundation set the goal of helping all pets, homeless and adopted, to live their best, healthiest lives.

Where Healthy Paws really stands out is their personalized attention to their clients. Imagine getting a personal email after your Golden Retriever gets out of the hospital, just to see how she's doing. (Insurance companies for humans don't even do that, most of the time!) Time and again, we found customers praising this company for their friendly, concerned approach whenever claims are made.

Another plus with Healthy Paws is their convenient app. Claims can be submitted with photos/scans of documents right from your phone, which makes the reimbursement process happen even more quickly. Some people get paid back for claims in a week or less, which we think is amazing.

Compared with some pet insurance plans, this company also wins paws-down on deductibles: theirs are annual, not per-claim. This could save you a ton of money if you have multiple visits within a year for different reasons. You also get annual coverage with no limits, whether your bills total $500 or $50,000.

As with most pet insurance plans, your costs will depend on where you live, your pet's age/breed/gender, and the type of coverage you select. For reference, here were some of our options for a 7-year-old male mixed breed dog:

  • Lowest-priced option: 60% reimbursement, $500 annual deductible: $33.53/month
  • Middle-tier option: 70% reimbursement, $200 annual deductible: $44.15/month
  • Highest-priced option: 80% reimbursement, $200 annual deductible: $48.58/month

When we checked Healthy Paws' prices for covering a puppy, we found more options for reimbursement (up to 90%) and deductible (from $100 to $400). Most pet insurance plans are more expensive as animals age, so this is in line with other providers' plans.

You should also plan on paying a one-time fee of $25 to set up your account and cover your monthly billing costs.

Healthy Paws' reputation is one of the best. In addition to consistently positive reviews from their clients, they also have an excellent "A+" rating with the BBB as an accredited business. We love everything Healthy Paws gives to their pet insurance customers, and we're confident that they can help keep your pets' tails wagging for a long time.

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3 stars
Petplan

PETPLAN Visit Site

Cost:

Average of $21.93 to $124.35/month (depending on pet's breed/age/condition)

No enrollment fee

5% discount for signing up online

Petplan has been offering insurance coverage for dogs and cats for more than 14 years. As an "A+" rated, accredited business with the BBB, they've demonstrated that they respond appropriately to customer concerns and are trustworthy in what they provide.

When you're deciding if Petplan is the best insurance for your pet, you can use their handy Claim Calculator to see what you'd pay with various configurations of coverage limits, deductibles/reimbursement levels, and so on. We liked that we could get an idea of what we'd pay in premiums and out-of-pocket before giving them our contact information.

You'll be offered three plan packages to choose from:

  • Basic - this includes $5000 in annual coverage, a deductible of $500, and reimburses you for 80% of the total bill per claim. In our case, this was priced at $38.89/month.
  • Recommended - this level of coverage includes an annual limit of $15,000, a deductible of $300, and 80% reimbursement. For our pet, the monthly costs for this plan was $59.09.
  • Premier - for unlimited yearly coverage, a deductible of $250, and 80% reimbursement, we'd pay $80.15/month for our pet.

You can also use the Customize tool below your three-plan quote, to change your annual limits (anywhere from $2500 to unlimited), deductible ($250 to $1000), or reimbursement percentage (70% to 90%).

Every plan covers imaging, surgery/rehabilitation, prescription medications due to an accident or illness, non-routine veterinarian exam fees, accidents/injuries/illnesses, cancer treatments, and diagnostic treatments. You'll also get 24/7 veterinary assistance through PetCoach, and round-the-clock Petplan customer support.

However, Petplan does not cover wellness care, such as annual visits or vaccinations, because their plans are "designed to give you comprehensive protection against unexpected vet bills for injuries and illnesses". Your pet will also be ineligible for coverage if they have a pre-existing condition.

Despite their solid history at the BBB, customer reviews were mixed overall. We found more than a few people that said Petplan waited months to make a determination on a claim (all while still charging monthly premiums) only to then deny the claim anyway. Others said that they were asked to provide documentation starting from their pet's birth, in order to rule out a pre-existing condition, but their dog was a rescue and didn't have any; their claim was denied.

Given that Petplan's monthly premiums are almost always much higher than competitors with similar coverage, you could be paying a lot of money if you don't pay attention to the particular exclusions.

Petplan is a reputable provider of pet insurance, and we appreciate their strong reputation with the BBB and easy-to-use website. But, it seems that they also put a lot of effort into denying claims and taking a long time to do it. And, if you're looking for any kind of routine/wellness coverage, you won't find it with Petplan.

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Continued from above

Just like their owners, pets can be protected with pet insurance plans that help ease the financial strain of medical care. Pet insurance has become very popular in the last few years, with dozens of companies offering to help you keep your pet healthy for a long time. But, every pet insurance plan is different with respect to deductibles and fees, covered services, and claims processing.

As you decide which pet insurance company is the best fit for you and your pet, keep in mind the following criteria:

  • Cost. What will you pay for your coverage? Is there a deductible, and is it annual or per incident? Will you pay any enrollment fees?
  • Coverage. What services and procedures are covered in the plan you have selected? Does it cover preventative measures like annual checkups? Are there any noteworthy exclusions? Does the company offer a variety of plans to meet your needs?
  • Reputation. Is the pet insurance provider rated by the Better Business Bureau? What do other customers say about their experience? Are claims paid quickly, or do you have to jump through a lot of hoops to file paperwork? Do many claims get denied? Are the company's customer service representatives knowledgeable and friendly?

TopConsumerReviews.com has reviewed and ranked the best Pet Insurance companies available today. We hope this information helps you find the best pet insurance plan for you and your animal companion!

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