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      May 30, 2020

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Petplan vs Pet Assure

Best Pet Insurance

To help you find the Best Pet Insurance, TopConsumerReviews.com provides you with an in-depth comparison of Petplan and Pet Assure.

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Who has the Best Pet Insurance? Medical care is rarely cheap - and the same goes for our four-legged friends. While pet owners are grateful for advances in technology and medicine that make it possible to keep their "fur kids" healthy, these procedures and prescriptions often come with a hefty price tag.

Without pet insurance, a simple blood test can cost well over $200. Even a standard yearly checkup can set you back by hundreds of dollars. How's your wallet feeling now? Chances are, you would do almost anything to take care of your beloved pet - but you might find yourself having to make difficult choices, especially if your dog or cat experiences a traumatic injury or life-threatening illness.

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Best Reviews

2020

Pet Insurance Reviews

3 stars
Petplan

PETPLAN

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Cost:

Average of $21.93 to $124.35/month (depending on pet's breed/age/condition)

No enrollment fee

5% discount for signing up online

Petplan has been offering insurance coverage for dogs and cats for more than 14 years. As an "A+" rated, accredited business with the BBB, they've demonstrated that they respond appropriately to customer concerns and are trustworthy in what they provide.

When you're deciding if Petplan is the best insurance for your pet, you can use their handy Claim Calculator to see what you'd pay with various configurations of coverage limits, deductibles/reimbursement levels, and so on. We liked that we could get an idea of what we'd pay in premiums and out-of-pocket before giving them our contact information.

You'll be offered three plan packages to choose from:

  • Basic - this includes $5000 in annual coverage, a deductible of $500, and reimburses you for 80% of the total bill per claim. In our case, this was priced at $38.89/month.
  • Recommended - this level of coverage includes an annual limit of $15,000, a deductible of $300, and 80% reimbursement. For our pet, the monthly costs for this plan was $59.09.
  • Premier - for unlimited yearly coverage, a deductible of $250, and 80% reimbursement, we'd pay $80.15/month for our pet.

You can also use the Customize tool below your three-plan quote, to change your annual limits (anywhere from $2500 to unlimited), deductible ($250 to $1000), or reimbursement percentage (70% to 90%).

Every plan covers imaging, surgery/rehabilitation, prescription medications due to an accident or illness, non-routine veterinarian exam fees, accidents/injuries/illnesses, cancer treatments, and diagnostic treatments. You'll also get 24/7 veterinary assistance through PetCoach, and round-the-clock Petplan customer support.

However, Petplan does not cover wellness care, such as annual visits or vaccinations, because their plans are "designed to give you comprehensive protection against unexpected vet bills for injuries and illnesses". Your pet will also be ineligible for coverage if they have a pre-existing condition.

Despite their solid history at the BBB, customer reviews were mixed overall. We found more than a few people that said Petplan waited months to make a determination on a claim (all while still charging monthly premiums) only to then deny the claim anyway. Others said that they were asked to provide documentation starting from their pet's birth, in order to rule out a pre-existing condition, but their dog was a rescue and didn't have any; their claim was denied.

Given that Petplan's monthly premiums are almost always much higher than competitors with similar coverage, you could be paying a lot of money if you don't pay attention to the particular exclusions.

Petplan is a reputable provider of pet insurance, and we appreciate their strong reputation with the BBB and easy-to-use website. But, it seems that they also put a lot of effort into denying claims and taking a long time to do it. And, if you're looking for any kind of routine/wellness coverage, you won't find it with Petplan.

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3 stars
Pet Assure

PET ASSURE

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Cost:

Annual plans from $79 to $199

Monthly plans from $9.95 to $21.95

Since 1995, Pet Assure has been saving pet owners money on every trip to the veterinarian: no waiting periods, no deductibles, and no exclusions for age, pre-existing conditions, or pet breed. As an accredited, "A+" rated company with the Better Business Bureau, you can trust that this service is reputable and responsive with any customer issues that arise.

You should understand that this is not a traditional pet insurance plan. Instead, your fees give you a discount card that can save you 25% on every in-house medical service you need for your pet whether that's an allergy treatment, surgical procedure, or even diabetes management. Because you use the card to save at the time of service, there's no waiting for claims to be processed and reimbursed; in fact, you can combine your discount card with a traditional pet insurance plan from another company to save money right away, while waiting for other coverage to be paid out.

Pet Assure is also one of the only plans on the market that gladly covers all pets, not just cats and dogs. If you've got exotic pets like tarantulas or just big pets like horses, you can still use your Pet Assure discount. Here's what to expect:

  • Single: if you have just one cat or other small animal, you'll pay $79/year or $9.95/month. If your pet is a larger animal like a dog or horse, you'll pay $99/year or $11.95/month.
  • Family: for an annual fee of $149 or a monthly fee of $16.95, your plan will cover 2-4 animals of any size.
  • Unlimited: you can cover every pet in your household for an annual fee of $199 or a monthly fee of $21.95.

Before you decide to purchase a Pet Assure plan, you'll definitely want to check which veterinarians are in their network. In our area, there were more than a dozen in-network vets within a 10-mile radius, but the office we usually used wasn't on the list. This could be a problem if you have a veterinary practice that you love that isn't a participating provider with Pet Assure.

You can try Pet Assure risk-free: they offer a money-back guarantee within 45 days of starting your plan, giving you a full refund with no questions asked once you return your discount card.

Pet Assure is an ideal choice for pet owners who have unusual or hard-to-cover animal companions that might not be eligible for traditional insurance. But, for high-cost procedures, the 25% discount might not be a good deal when compared with what you'd have to pay with a regular pet insurance plan. We recommend that you take a look at the numbers and decide which one is a better fit for your needs, or that you consider using Pet Assure together with traditional pet insurance coverage.

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Continued from above

Just like their owners, pets can be protected with pet insurance plans that help ease the financial strain of medical care. Pet insurance has become very popular in the last few years, with dozens of companies offering to help you keep your pet healthy for a long time. But, every pet insurance plan is different with respect to deductibles and fees, covered services, and claims processing.

As you decide which pet insurance company is the best fit for you and your pet, keep in mind the following criteria:

  • Cost. What will you pay for your coverage? Is there a deductible, and is it annual or per incident? Will you pay any enrollment fees?
  • Coverage. What services and procedures are covered in the plan you have selected? Does it cover preventative measures like annual checkups? Are there any noteworthy exclusions? Does the company offer a variety of plans to meet your needs?
  • Reputation. Is the pet insurance provider rated by the Better Business Bureau? What do other customers say about their experience? Are claims paid quickly, or do you have to jump through a lot of hoops to file paperwork? Do many claims get denied? Are the company's customer service representatives knowledgeable and friendly?

TopConsumerReviews.com has reviewed and ranked the best Pet Insurance companies available today. We hope this information helps you find the best pet insurance plan for you and your animal companion!

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