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      January 24, 2020

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Your Pool HQ vs Pool Deals

Best Swimming Pool Supply Stores

To help you find the Best Swimming Pool Supplies, TopConsumerReviews.com provides you with an in-depth comparison of Your Pool HQ and Pool Deals.

To see ALL of our reviews for the Best Swimming Pool Supplies, please Click Here

If you're in need a new pool liner, cleaners, covers, chemicals, pool toys or any other pool supplies, you already know how limited your options are. Most local stores have a very limited selection of pool supplies in stock. What they do have is usually priced with high markups.

Online swimming pool supply stores, however, can carry a much larger selection of pool supplies than a traditional store. Online stores are available all year round, usually at prices that can't be beat by local swimming pool supply stores. This is because online pool supply stores typically have fewer staff and less overhead - and they usually pass that savings on directly to you, their customer.

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Best Reviews

2020

Swimming Pool Supplies Reviews

3 stars
Your Pool HQ

YOUR POOL HQ

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Shipping:

Starts at $9.99

Relatively new to the world of online pool supply retailers, Your Pool HQ offers a long list of pool supplies including diving boards, filters, motors, cleaners, floats and more. With Your Pool HQ being located in the Midwest we anticipated a website and shopping experience that was very customer friendly - we didn't find that.

At Your Pool HQ we ran into another company that challenged our patience. The search functionality was limited and required we do much of the work. We could only narrow our search down by pool or spa supply and then further by searching through nearly 30 categories to find the product we were looking for. Unfortunately this didn't meet our expectations.

On the products we compare we found their prices to be slightly more expensive than many other stores. We also noted they had no stated business hours and we were required to leave a voicemail the two times we attempted to contact them. We noticed at check out no handling fee but a shipping fee of $9.95 for a light weight $3.95 item.

Your Pool HQ offers the standard 30 day return policy that most companies provides and doesn't allow for returns on liners, replacement parts, pool chemicals, heaters and more.

Your Pool HQ misses the mark on website functionality, shipping costs on low priced items, customer contact information and more. If you are looking for a strong pool supply website we recommend you shop a company that has been in business longer.

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1 star
Pool Deals

POOL DEALS

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Shipping:

Free in the lower 48 United States

Pool Deals isn’t going to blow you out of the water - pun intended - with a slick website or fancy sales tactics. Instead, this online retailer of swimming pool supplies hopes to “wow” you with everyday low prices, unsurpassed customer service, and an extensive range of products for your pool.

At first glance, it seems like Pool Deals might deliver on their promises of guaranteed lowest prices online and great service. They offer free shipping - presumably on all orders, though there’s no details given to confirm that - and their everyday prices on pool supplies ranging from chemicals to liners are competitive with other stores.

However, this swimming pool supply store has a very negative reputation. Just consider the retailer’s track record with the Better Business Bureau: an “F” grade, largely due to the store’s failure to respond to more than 80 customer complaints in the last year alone. You’ll find similar problems if you look up reviews under the name “Poolzone”, which is how Pool Deals is actually listed with the BBB. Pool Deals has also failed to respond to repeated requests for contact from the BBB.

The most common shopper complaints describe poor quality pool covers, products that don’t match the description in the online store, shipping times that take three times as long as promised, and being billed for more than it showed on the actual order receipt.

To make matters worse, most of the complaints describe unprofessional treatment from Pool Deals’ customer service team. Threatening to void a customer’s warranty because they call to complain about problems with the pool supplies they received is completely inappropriate.

With so many reputable places to buy swimming pool supplies online, why would anyone take the risk of shopping at Pool Deals? We strongly suggest that you consider the higher-ranked retailers in our review.

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Continued from above

While online swimming pool supply stores provide a convenient option for those looking for pool supplies, not all online pool stores are alike. Before making your next pool supplies purchase, consider the following:

  • Selection. You'll want to shop a company that provides a large selection of pool supply products. How vast and diverse is the selection of pool supplies at the company you're considering?
  • Prices. Making sure you don't overspend on your pool supplies is important. How do the prices at each pool supply company compare?
  • Return policy. If you aren't satisfied with the pool supplies once you receive them, are you able to make a return for a full refund? Are there any limitations?

TopConsumerReviews.com has reviewed and ranked the best Pool Supply stores available today. We hope these reviews help you find the pool supplies you need at the price you can afford!

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