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      December 6, 2019

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  4. ABT
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  6. AJ Madison

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ABT vs AJ Madison

To help you find the Best Refrigerator Stores, TopConsumerReviews.com provides you with an in-depth comparison of ABT and AJ Madison.

To see ALL of our reviews for the Best Refrigerator Stores, please Click Here

Get Your Next Refrigerator at Best Buy Today! Who sells the best refrigerators? Owning a home brings various responsibilities such as home upkeep, and at times, home upgrades. Of all the purchases that come with home ownership, buying new appliances is one of the biggest.

When you find yourself in need of a new refrigerator, you'll need to shop around to find the best fit for your home and budget. Shopping online is an excellent way to find the best pricing for your next appliance purchase while saving you both time and money in the process.

Continue reading below reviews

Best Reviews

2019

Refrigerator Store Reviews

3 stars
ABT

ABT

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Founded in 1936, ABT has grown to a company with over 1,400 customer service specialists ready to help. They are an accredited company with the Better Business Bureau and boast an A+ rating. The company is the recipient of the 2017 BBB Torch Award for excellence in service.

Comparison Model: Black Stainless Steel 24.5 Cubic Side by Side Samsung Refrigerator

  • Price: $1299
  • 4 Year Warranty: $99.99
  • Haul Away Old Appliance: not available
  • Required Water Line Part: not available
  • Delivery Cost: $100 into home without set-up
  • Earliest Delivery: 7 to 14 days
  • Hook-up: not available

Regarding customer service, customers can contact ABT via phone or live chat, with free tech support. The website offers an online "Learning Center," so shoppers can educate themselves about products before making a purchase. Shoppers have 30 days to return an item and a restocking fee may be assessed based on the condition of the item.

ABT offers a credit card for qualified buyers and some may take advantage of the company's 12-month free financing program. Free shipping is available for purchases over $45, but this does not include shipments to Hawaii or Puerto Rico. Shoppers take note that delivery cost does not include actual set-up and it could take up to 2 weeks.

We were impressed with this company's organized inventory. New and returning customers can enjoy shopping for the following kinds of fridges:

  • Counter-depth
  • Bottom-freezer
  • Side-by-side
  • Top-freezer
  • French-door
  • Built-In

Shoppers may also purchase specialty refrigerators such as compact and wine which require less set-up and are easier to move around.

Our concern with shopping at ABT, for such a large and heavy item, is the price, haul away options and lack of set-up. Most customers don't have the skills or strength to set up a refrigerator water line on their own.

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2.5 stars
AJ Madison

AJ MADISON

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AJ Madison opened its doors 18 years ago. Since then, their commitment to customer service is evident. They boast an A+ rating with the Better Business Bureau and are an accredited company. Refrigerator shoppers will find an extensive list of manufacturers and models. But price, haul away options, delivery and timing will leave customers shopping elsewhere.

Comparison Model: Black Stainless Steel 24.5 Cubic Side by Side Samsung Refrigerator

  • Price: $1443
  • 3 Year Warranty: $89.99
  • Haul Away Old Appliance: not available
  • Required Water Line Part: $26.99
  • Delivery Cost: $100 but does not include set-up
  • Earliest Delivery: 10-17 days
  • Hook-up: not available

The company has an impressive inventory. You can narrow down your selection by selecting any of the following categories:

  • Price range
  • Brands
  • Products by rebates
  • Energy savers
  • Appliance packages
  • Parts
  • Accessories

Within each category, we found several types of refrigerators including side-by-side, French-door, panel, and fridges with top or bottom freezers. If you are unsure what brand to get, we recommend checking out the "Learning Center," where you will find specs and information about the products sold.

AJ Madison offers many payment options. You can finance your purchase, or you can find a deal by navigating to the "Clearance" page. Many items include rebates, and any purchase over $499 qualifies for free shipping. We also found coupons and exclusive offers for specific brand name packages.

According to the website, this company offers the "AJ Madison Promise," which guarantees excellence in "knowledge, price, service, and selection". You can contact them via phone, email, or live chat. However, we were a little disappointed when we looked up their return policy. While they offer several kinds of extended warranties, the best we could find was a 50% money-back guarantee - if you purchase a five-year warranty. We recommend doing as much research as possible before committing to buying your fridge.

Overall, the site is neat, clean, with many options to help shoppers find answers to questions. A bit overwhelming in look, the site makes up for that feeling with information readily available. While AJ Madison has a strong reputation, buying a refrigerator online may not be a great idea. Better pricing, as well as delivery timing, set up and more can be found at a higher ranked company.

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Continued from above

If you've ever shopped for appliances, you already know that there is more to buying a new refrigerator than just picking one out. You must consider the size and look of the fridge. Once you make those decisions, the real work begins. We discovered important criteria all consumers should consider when purchasing a new fridge:

  • Cost. Are there discounts or special offers, purchasing options, or packages available?
  • Speed. If your refrigerator has quit working who can get you a new one the fastest?
  • Selection. What does the store have that's ready for delivery?
  • Customer Service. Are there delivery fees? What is the return policy?
  • Delivery and Installation. Will you be left to move and connect your new refrigerator or does the company do it for you?

TopConsumerReviews.com has reviewed and ranked the best refrigerator stores available today. We hope this information helps you find the best refrigerator to meet your needs!

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