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      February 16, 2020

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JC Penney vs Sears

To help you find the Best Refrigerator Stores, TopConsumerReviews.com provides you with an in-depth comparison of JC Penney and Sears.

To see ALL of our reviews for the Best Refrigerator Stores, please Click Here

Get Your Next Refrigerator at Best Buy Today! Who sells the best refrigerators? Owning a home brings various responsibilities such as home upkeep, and at times, home upgrades. Of all the purchases that come with home ownership, buying new appliances is one of the biggest.

When you find yourself in need of a new refrigerator, you'll need to shop around to find the best fit for your home and budget. Shopping online is an excellent way to find the best pricing for your next appliance purchase while saving you both time and money in the process.

Continue reading below reviews

Best Reviews

2020

Refrigerator Store Reviews

3.5 stars
JC Penney

JC PENNEY

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Online shoppers will be pleasantly surprised, as we were, with JC Penney. A well-known retail chain, JC Penney has been in business since 1953. The website is one of the easiest to shop because it is organized and geared towards helping a customer find what they need in a timely fashion.

Comparison Model: Black Stainless Steel 24.5 Cubic Side by Side Samsung Refrigerator

  • Price: $999
  • 3 Year Warranty: $89.99
  • Haul Away Old Appliance: $15
  • Required Water Line Part: $ 9.99
  • Delivery Cost: Free if over $299
  • Earliest Delivery: 8 Days
  • Hook-up: Free

Shoppers may can narrow their search for the perfect refrigerator by selection any of the following options:

  • Type
  • Color/Finish
  • Brand
  • Capacity
  • Features
  • Price range
  • Appliance series
  • Measurements
  • Number of doors

Prices are relatively competitive at JC Penney. We recommend taking advantage of the company's rewards program. If you need a new fridge but cannot afford to pay one lump sum, JC Penney offers financing options. However, it doesn't appear that JC Penney is BBB accredited at a corporate level. This may be concerning for customers looking for a certain level of assurance.

JC Penney provides online shoppers a solid list of refrigerators to choose from. Their prices are competitive but be aware they may charge a 15% restocking fee if the item is returned.

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3 stars
Sears

SEARS

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Sears is the oldest retail company in this review. With over 100 years of experience, it is evident from their organized online presence that they understand what shoppers need to make their decision. At the time of this review, they held an A+ rating with the Better Business Bureau but were involved in a class action lawsuit regarding pricing.

Comparison Model: Black Stainless Steel 24.7 (slightly larger model) Cubic Side by Side Samsung Refrigerator

  • Price: $2065
  • 3 Year Warranty: $399.99
  • Haul Away Old Appliance: $25
  • Required Water Line Part: $ 10.98
  • Delivery Cost: Free if over $399
  • Earliest Delivery: 3 Days
  • Hook-up: Free

The online extension of the store provides several options to help customers customize their search. One can narrow their choice down by choosing any of the following categories:

  • Type
  • Color
  • Size
  • Brand
  • Depth
  • Unique features
  • Discounts
  • Current offers
  • New arrivals

We recommend clicking on the "Save" icon to find coupons and other special deals. Customers who purchase anything over $49 receive free shipping.

Regarding customer service, Sears does allow online purchases to be returned at stores. The return request can be processed online. Sears offers a store credit card for qualifying patrons, which can be used to purchase that new refrigerator.

As with other larger retail chains, we did find a high number of complaints against Sears. While we were happy to see they had a high rating with the BBB, we learned about their pending lawsuit for misleading prices. Overall, we would love to give Sears a higher rating because we did enjoy shopping on the site and historically they've been committed to the customer. However, with the pending lawsuit and more expensive pricing they didn't fare as well.

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Continued from above

If you've ever shopped for appliances, you already know that there is more to buying a new refrigerator than just picking one out. You must consider the size and look of the fridge. Once you make those decisions, the real work begins. We discovered important criteria all consumers should consider when purchasing a new fridge:

  • Cost. Are there discounts or special offers, purchasing options, or packages available?
  • Speed. If your refrigerator has quit working who can get you a new one the fastest?
  • Selection. What does the store have that's ready for delivery?
  • Customer Service. Are there delivery fees? What is the return policy?
  • Delivery and Installation. Will you be left to move and connect your new refrigerator or does the company do it for you?

TopConsumerReviews.com has reviewed and ranked the best refrigerator stores available today. We hope this information helps you find the best refrigerator to meet your needs!

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