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      July 3, 2020

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  3. JC Penney
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  5. Sears
  6. AJ Madison

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Lowe's vs Sears

To help you find the Best Refrigerator Stores, TopConsumerReviews.com provides you with an in-depth comparison of Lowe's and Sears.

To see ALL of our reviews for the Best Refrigerator Stores, please Click Here

Get Your Next Refrigerator at Best Buy Today! Who sells the best refrigerators? Owning a home brings various responsibilities such as home upkeep, and at times, home upgrades. Of all the purchases that come with home ownership, buying new appliances is one of the biggest.

When you find yourself in need of a new refrigerator, you'll need to shop around to find the best fit for your home and budget. Shopping online is an excellent way to find the best pricing for your next appliance purchase while saving you both time and money in the process.

Continue reading below reviews

Best Reviews

2020

Refrigerator Store Reviews

4 stars
Lowe's

LOWE'S

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Lowe's is a store known for exceptional customer service. We found over 10,000 positive reviews on other sites, solidifying this company's reputation for providing both quality products and service. The company is accredited with the Better Business Bureau and has an A+ rating.

Comparison Model: Black Stainless Steel 24.5 Cubic Side by Side Samsung Refrigerator

  • Price: $1299
  • 3 Year Warranty: $99.97
  • Haul Away Old Appliance: $15
  • Water Line Price: $26
  • Delivery Cost: Free if over $396
  • Earliest Delivery: TBD
  • Hook-up: Free

Regarding refrigerators, Lowe's offers an extensive inventory that customers can quickly browse online. Customers can choose from the following types of fridges:

  • French door
  • Side-by-side
  • Top-freezer
  • Bottom-freezer
  • Built-in
  • Commercial
  • Mini
  • Drawer

You may refine your search, considering other features such as clear door-in-door, 4-door, and smudge-proof fridges. Searching may also be customized by refrigerator color,

The prices were not as competitive at Lowe's but shoppers will appreciate free hook-up upon delivery. Like other home improvement stores with an online presence, Lowe's offers free shipping for purchases over $396. Customers can also choose from a variety of delivery options. You can buy a fridge online and pick it up at the nearest store location. You can also have the item delivered to your home. It's up to you.

Overall, the site is well-organized and informative. In comparing them to the competitor we would have liked an online schedule option and more competitively priced models to choose from. However, Lowe's does understand the needs of its customers and as such is ranked high on our list.

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3 stars
Sears

SEARS

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Sears is the oldest retail company in this review. With over 100 years of experience, it is evident from their organized online presence that they understand what shoppers need to make their decision. At the time of this review, they held an A+ rating with the Better Business Bureau but were involved in a class action lawsuit regarding pricing.

Comparison Model: Black Stainless Steel 24.7 (slightly larger model) Cubic Side by Side Samsung Refrigerator

  • Price: $2065
  • 3 Year Warranty: $399.99
  • Haul Away Old Appliance: $25
  • Required Water Line Part: $ 10.98
  • Delivery Cost: Free if over $399
  • Earliest Delivery: 3 Days
  • Hook-up: Free

The online extension of the store provides several options to help customers customize their search. One can narrow their choice down by choosing any of the following categories:

  • Type
  • Color
  • Size
  • Brand
  • Depth
  • Unique features
  • Discounts
  • Current offers
  • New arrivals

We recommend clicking on the "Save" icon to find coupons and other special deals. Customers who purchase anything over $49 receive free shipping.

Regarding customer service, Sears does allow online purchases to be returned at stores. The return request can be processed online. Sears offers a store credit card for qualifying patrons, which can be used to purchase that new refrigerator.

As with other larger retail chains, we did find a high number of complaints against Sears. While we were happy to see they had a high rating with the BBB, we learned about their pending lawsuit for misleading prices. Overall, we would love to give Sears a higher rating because we did enjoy shopping on the site and historically they've been committed to the customer. However, with the pending lawsuit and more expensive pricing they didn't fare as well.

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Continued from above

If you've ever shopped for appliances, you already know that there is more to buying a new refrigerator than just picking one out. You must consider the size and look of the fridge. Once you make those decisions, the real work begins. We discovered important criteria all consumers should consider when purchasing a new fridge:

  • Cost. Are there discounts or special offers, purchasing options, or packages available?
  • Speed. If your refrigerator has quit working who can get you a new one the fastest?
  • Selection. What does the store have that's ready for delivery?
  • Customer Service. Are there delivery fees? What is the return policy?
  • Delivery and Installation. Will you be left to move and connect your new refrigerator or does the company do it for you?

TopConsumerReviews.com has reviewed and ranked the best refrigerator stores available today. We hope this information helps you find the best refrigerator to meet your needs!

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