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      December 16, 2019

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AAA Roadside Assistance vs Better World Club

To help you find the Best Roadside Assistance, TopConsumerReviews.com provides you with an in-depth comparison of AAA Roadside Assistance and Better World Club.

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Get Roadside Assistance with Good Sam Today! Whether on a cross-country road trip or a quick errand across town, it’s never a good time for a vehicle to break down. With a Roadside Assistance plan, drivers have protection against the inconvenience and danger of being stranded by the side of the road and can trust that help will be on the way.

While motor clubs used to be the only way to access these protection plans, today there is a wide range of Roadside Assistance plans from which to choose, from credit card providers to insurance companies. Plans can include flat-tire changing, fuel or coolant delivery, help with stuck vehicles, and some even offer financial help with legal defense in the event of a speeding ticket!

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Best Reviews

2019

Roadside Assistance Program Reviews

4 stars
AAA Roadside Assistance

AAA ROADSIDE ASSISTANCE

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Cost:

There are 3 available coverage levels, but membership fees depend on your geographic area

Formed in 1902, the American Automobile Association—commonly known as AAA or even "Triple-A"—has more than 55 million members who use their roadside assistance plans to cover themselves in case of an emergency while on the road. All plans include towing, emergency starting, battery service, flat tire service, fuel delivery (member pays for fuel in Classic plan), locksmith service, extrication/winching, car travel interruption, travel planning, passport photos free or at reduced cost, and more. Some AAA regions also include bicycle coverage in all memberships, while others have it as an option.

AAA's website makes it easy to compare plans across Classic, Plus, and Premier levels; we appreciate that there are no secrets as to what is covered and what is excluded. Users of the website enter their ZIP code, which takes them to the site applicable to their region of the country. Different information is presented based on region/local website; however, it appears that the membership refund policy allows members to get unused months' fees reimbursed within the first three months of a new membership.

Coverage for motorcycles is available at all membership levels; RVs/Trailer coverage is only offered at Plus/Premier levels. Also, every level of membership covers users in their own vehicles, as well as rentals, borrowed vehicles, and while riding in a friend's car.

Across all three membership levels, roadside assistance calls are limited to four per member per year, after which members can get service at AAA's pre-negotiated, discounted rate with service providers. This puts them in the middle of the pack with respect to other roadside assistance companies. On the other hand, their towing coverage is only 5 miles for Classic, 100 for Plus, and 250 for Premier members. For such a large, well-established company, we would expect their minimum mileage to meet or beat other assistance plans on the market instead of being one of the least generous.

However, AAA is unmatched when it comes to its additional perks and benefits through their network: discounts at dining, shopping, motels, theme park and other attractions; prescription savings; identity theft protection through ProtectMyID; free registration with WeatherFX for severe weather alerts; and, notary, fax, copy services at AAA offices nationwide.

While we're not impressed with AAA's skimpy mileage coverage for its lowest-tier membership plans, their reputation within the industry and extraordinary level of additional benefits is worth considering.

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3.5 stars
Better World Club

BETTER WORLD CLUB

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Cost:

$57.95/year - Basic for one member

$92.95/year - Premium for one member

$35 - $49 for additional members

You know a company is different when it says "My Auto Club is kicking asphalt. And yours?" Better World Club's tagline is "America's only eco-friendly auto club", and the "green" focus of this A-rated, BBB-accredited business is evident throughout their roadside assistance membership plans.

Customers with hybrid vehicles can get a discount of 10%, while drivers of one of their list of ten worst gas-guzzling cars will pay extra fees of 20%. Also, 1% of all revenues goes to environmental advocacy and clean-up efforts. Their site emphasizes not being a part of what they call "the Highway Lobby"; instead, Better World Club supports funding and development of bike lanes and mass transit, along with broad enforcement of the Clean Air and Clean Water Acts.

Their roadside assistance coverage closely mirrors what other major providers offer: a towing radius of only 5 miles on the Basic plan and 100 miles with Premium coverage; four covered service calls per year; similar bail bond, trip interruption, and legal fee reimbursement coverage to more well-known companies.

Additionally, Better World Club allows members to add comprehensive roadside coverage for bicycles for $17 per year; member testimonials both on BWC's site and independently posted on social networking sites indicate that their service is reliable and cost-effective for both two-wheeled and four-wheeled transportation, with a response time that averages an impressive 38 minutes. Coverage is limited to the 50 states, Canada, and Puerto Rico, with Mexico as a notable exclusion that is included with some other plans.

Plan costs start at $57.95 for Basic memberships and $92.95 for Premium, with additional family members covered for an additional $35 to $49 per person. This is significantly more expensive than most other providers; however, if members are switching from AAA, Better World Club will waive their sign-up fees. Also, even without a membership in AAA, customers can call Better World Club and ask for a price match of their local AAA's membership fees.

Better World Club has a generous cancellation policy: a full refund within 30 days of enrollment, or a prorated refund after the first month. This provider does reserve the right to cancel membership due to unusual frequency of claims.

Better World Club's plans give customers the opportunity to be more environmentally-friendly while protecting themselves against unforeseen events on the road. We like their refund policy, their ample coverage for bicyclists, and their commitment to a "green" lifestyle, but we'd like to see more reasonable membership costs.

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Some plans also tie the coverage to specific vehicles, while others allow the covered member (and often the other drivers in the household) to receive roadside service regardless of the vehicle. The latter can be particularly useful if a covered member is riding in a car belonging to another driver when a breakdown occurs, as the coverage will be extended to servicing that vehicle.

If you’re shopping for a reputable provider of Roadside Assistance, you should consider the following.

  • Coverage Details. While all plans will cover the cost of towing, either by covering it outright or by reimbursing you for payments made to the towing company, there are significant differences in coverage depending on the provider you choose and the comprehensiveness of the plan. Carefully review the coverage details to make sure that your most likely needs are covered.
  • Length of Coverage. What best fits your lifestyle and plans for car ownership? A manufacturer plan might be enough to protect you, but if you want to cover more than one vehicle without worrying about warranty expiration, a traditional roadside assistance plan would be more appropriate.
  • Reliability of the Provider. How long have they been in business? How satisfied are their customers? How long does it take, on average, to get a tow truck or locksmith dispatched to the customer? Is there a satisfaction guarantee if the promised services don’t meet expectations?

TopConsumerReviews.com has reviewed and ranked the best Roadside Assistance providers available today. We hope this information helps you find the right roadside assistance plan for you and your family!

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