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      November 15, 2019

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Good Sam vs Allstate Motor Club

To help you find the Best Roadside Assistance, TopConsumerReviews.com provides you with an in-depth comparison of Good Sam and Allstate Motor Club.

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Get Roadside Assistance with Good Sam Today! Whether on a cross-country road trip or a quick errand across town, itís never a good time for a vehicle to break down. With a Roadside Assistance plan, drivers have protection against the inconvenience and danger of being stranded by the side of the road and can trust that help will be on the way.

While motor clubs used to be the only way to access these protection plans, today there is a wide range of Roadside Assistance plans from which to choose, from credit card providers to insurance companies. Plans can include flat-tire changing, fuel or coolant delivery, help with stuck vehicles, and some even offer financial help with legal defense in the event of a speeding ticket!

Continue reading below reviews

Best Reviews

2019

Roadside Assistance Program Reviews

5 stars
Good Sam

GOOD SAM Visit Site

Cost:

$79.95/year - Auto Platinum

$112.95/year - Auto + RV Standard

$139.95/year - Auto + RV Platinum

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Established in 1984, Good Sam has successfully handled more than two million roadside breakdowns, as evidenced by their A+ rating as an accredited Better Business Bureau company. Although they may be a household name for RV users, both because of their roadside assistance plans and nationwide network of approved campgrounds, Good Sam's coverage for traditional automobiles, motorcycles, and even boat trailers is comprehensive, reputable, and affordable.

Their assistance plan for auto coverage alone (with no coverage for an RV) is just $59.95 per year, one of the most affordable plans on the market. This plan includes the member's spouse or domestic partner, and all dependent children under 25 at no extra charge. Other providers charge extra to include those additional family members.

Good Sam also stands out with its coverage limits: the plan covers five service calls per membership year and unlimited towing mileage to the nearest service center. In contrast, several other well-known roadside assistance companies limit service calls to only three per year and have a towing limit of a mere five miles before charging the customer extra. The other covered services - flat tires, jump starts, emergency fuel and fluids (member pays for the fuel / fluids), lost key and lockout assistance (member pays for any additional parts and labor) - are on par with most other major roadside assistance companies.

Good Sam has the widest geographic coverage of the providers we reviewed. They can service customers in all 50 states, Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands. Their plan includes trip interruption assistance up to $2,000, emergency medical referral service in the event of an accident or illness while traveling, and an average arrival time of 45-60 minutes from the time the call is made to the Good Sam customer service center.

One important detail we discovered: the site only lists Platinum as the available coverage for strictly auto, but there is actually a second plan level known as Platinum Plus that can only be obtained by calling Good Sam directly. The critical difference between Platinum and Platinum Plus is that, with the former plan, the coverage does not extend to rented or borrowed vehicles. To get that coverage, the Platinum Plus plan would be required. In general, the Plus plan is an extra $10 per year.

When roadside service is necessary, there is no need for the customer to fill out reimbursement forms or pay for services out-of-pocket. Everything is prepaid by Good Sam directly to the provider.

Finally, Good Sam's satisfaction guarantee is excellent. Within the first 30 days of membership, customers are entitled to a full refund, no questions asked. After the initial 30-day period, a prorated refund of dues will be given even if services were used during that time. This is far more generous than most roadside assistance programs, who often give no refund if services were utilized.

Good Sam offers the widest coverage available on the market, particularly for RV owners, and their low price makes it affordable for larger households to cover every family member. Their well-established history, superb customer service, and broad geographic coverage make Good Sam our top-rated choice for roadside assistance.

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4.5 stars
Allstate Motor Club

ALLSTATE MOTOR CLUB Visit Site

Cost:

$52/year - Basic

$109/year - Deluxe

$186/year - Platinum Elite

Allstate is one of the most recognized providers in the auto insurance market, and it's no surprise that their Motor Club roadside assistance plans are thorough, reputable, and widely available. Allstate offers three levels of service: $52/year for a Basic plan, $108/year for the mid-range Deluxe plan, and $186/year for the Platinum Elite plan. Unlike another well-known provider, Allstate's premiums are the same nationwide and do not depend on one's ZIP code.

While each plan only includes two household members, Allstate generously covers teen drivers ages 16-18 in the same household with Emergency Roadside Assistance at no extra cost. For drivers ages 16-23 who want full membership benefits, they can be covered at $24/year per person. All plans cover members in any vehicle: their own, a rental, or even as a passenger with a friend. These two aspects of the Motor Club should get the attention of families with teenagers.

Allstate's coverage is similar to the majority of roadside assistance companies: all plans include lockout service, fuel delivery, road and tow service, trip interruption up to $750, $500 arrest bond, $100 roadside assistance benefit, plus member-only discounts on travel, shopping, and more. Unlike other providers, Allstate does not limit towing by mileage but rather by the cost of the service: $100 with the Basic plan, $150 with Deluxe, and $250 with Platinum Elite, all per occurrence. Even in more expensive locations like California, where towing can cost as much as $10 per mile, this still provides more coverage than those companies who limit towing reimbursement to the first five miles.

Allstate definitely tries to meet the needs of every possible customer; there is coverage available for RV users, for example, and for those who prefer access to service discounts without the commitment of a yearly membership, their Good Hands Rescue option is pay-per-use.

All plans come with an on-time service guarantee: members receive help within 30 minutes or Allstate will give them a 25% discount on next year's dues

Allstate Motor Club also has a 30-day money-back guarantee, refunding dues within the first month. If members wish to cancel a new or renewed membership past the initial 30 days, Allstate will reimburse membership fees prorated from the start of the membership plan.

Our only less-than-positive impression of Allstate's Motor Club is in regards to the number of covered calls per membership year. While it was difficult to find the information on the site, a call to the toll-free customer service number revealed that coverage is limited by service level: Basic includes 3 calls, Deluxe includes 4 calls, and Platinum Elite has no limit but usage is monitored. While Allstate's Basic plan is affordable and attractive for larger families, only three covered service calls in a year might not offer enough coverage; however, with the unlimited calls promised with the Platinum Elite membership, it may be worth the extra cost per year.

Overall, Allstate Motor Club is an excellent choice for roadside assistance coverage.

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Continued from above

Some plans also tie the coverage to specific vehicles, while others allow the covered member (and often the other drivers in the household) to receive roadside service regardless of the vehicle. The latter can be particularly useful if a covered member is riding in a car belonging to another driver when a breakdown occurs, as the coverage will be extended to servicing that vehicle.

If youíre shopping for a reputable provider of Roadside Assistance, you should consider the following.

  • Coverage Details. While all plans will cover the cost of towing, either by covering it outright or by reimbursing you for payments made to the towing company, there are significant differences in coverage depending on the provider you choose and the comprehensiveness of the plan. Carefully review the coverage details to make sure that your most likely needs are covered.
  • Length of Coverage. What best fits your lifestyle and plans for car ownership? A manufacturer plan might be enough to protect you, but if you want to cover more than one vehicle without worrying about warranty expiration, a traditional roadside assistance plan would be more appropriate.
  • Reliability of the Provider. How long have they been in business? How satisfied are their customers? How long does it take, on average, to get a tow truck or locksmith dispatched to the customer? Is there a satisfaction guarantee if the promised services donít meet expectations?

TopConsumerReviews.com has reviewed and ranked the best Roadside Assistance providers available today. We hope this information helps you find the right roadside assistance plan for you and your family!

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