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      November 23, 2020

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Right at Home vs Sitter City

To help you find the Best Senior Care, TopConsumerReviews.com provides you with an in-depth comparison of Right at Home and Sitter City.

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Find Your Senior Caregiver with Care Today! Where is the best place to find senior care? When someone we love needs extra help in their older age, we would go to the ends of the earth to find them the best place and people to care for them.

As much as we would love to have time 24/7 to provide everything they need, we often must resort to getting outside help for our elderly friends and family members in order for them to get the full attention they deserve. Not only might they need medical care, but also help with their finances, personal hygiene, shopping assistance, and help getting around.

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2020

Senior Care Reviews

3.5 stars
Right at Home

RIGHT AT HOME

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Cost:

Website browsing is free. Costs depend on requested service and duration of assistance.

Right at Home provides in-home care for both seniors and disabled adults. They began in 2007 with the goal of helping these individuals maintain their independence by caring for them in their own space in whatever way they need.

Independently owned franchises

Right at Home operates through independently owned and operated franchisees. Because of this, not all services are available in all locations. Interested parties need to check with their local office to find out what services they provide.

List of senior care services

The full list of services offered by Right at Home (depending on location), include:

  • Companionship Care and Homemaking
  • Physical Assistance
  • Hygiene
  • Wellness
  • Skilled Nursing
  • Non-Medical Home Care
  • Home Health Aide
  • Respite Care
  • Alzheimers, Dementia, and Cognitive Change Services
  • Health Reminders
  • Transportation

4 step process

There is a specific process that Right at Home follows in order to create a custom plan for their clients. This process is done in four steps. The first is an initial call and meeting. Here, they will find out the basic needs and set up an in-home visit to gather more information, get to know the client, and provide information to the family about how their services will be a benefit. From there, a custom care plan is created to cover how a caregiver will meet specific needs. They will then search for the most appropriate caregiver to implement the plan going forward. Caregivers will keep extensive notes on the services they provide and ensure the custom care plan is followed.

Best Senior Care

Online information would be nice

We wish there was a way to view more information about their caregivers online. Rather, you'll need to either fill out the contact form available on their website, or call them to find out if they have a location near you and what their staffing is like. There are over 500 franchise locations around the US, so you'll find services in most states, but they can't guarantee the number or availability of caregivers.

Ratings vary by location

The Better Business Bureau (BBB) gives Right at Home an A+ rating. This is great, but also keep in mind that a rating like this does not necessarily reflect each individual franchise that may run quite differently from another. There are a slew of negative reviews online from different clients about their experience with specific offices and caregivers, but again, a few frustrating experiences with Right at Home offices may not reflect all of the franchises.

Worth consideration

We recommend that you gather a list of important questions and concerns, call your local office, and get a feel for their services. Their many locations and professional website, combined with a long list of services, suggests that you should explore what they have to offer.

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2 stars
Sitter City

SITTER CITY

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Cost:

From $35 to $98

Sittercity primarily focuses on childcare for families, but also offers caregivers for special needs, companionship, and pet care services. The business was started in 2001 by parents who wanted to help other parents take back some freedoms and have the flexibility to work, run errands, or even go on date nights without their children. Sittercity has been featured by Good Morning America, Today, The New York Times, Scary Mommy, and Forbes.

25 cities

Although there is much more focus on childcare at Sittercity, families are able to post a job on their website to find a senior care companion to fit their needs. There are 25 cities listed that have services available for families, so there will definitely be many people who are not able to use the services of Sittercity.

Senior care options

For those who have Sittercity services near them, the list of care options include:

  • Senior companions
  • Rehabilitation care
  • Certified nursing assistants
  • Respite care
  • Hospice care
  • Drop-in care
  • Medication assistance

Confusing questions

To post a job to find a caregiver, you can either sign up with Facebook or email. At this point, thought things got a little confusing. You're asked to give information about the schedule you need a caregiver for, a start date, the number and age of your children, rates, and a description of the needs of your family. What does the number and age of children have to do with senior care needs? We were puzzled by the fact that the job descriptions seem to only work for childcare, which is frustrating.

Not inexpensive

Although it does not seem that Sittercity puts much emphasis on helping families find senior caregivers, they are still happy to charge you to put it to the test. You'll need to pay to have your job posted and all the caregivers have access to contact you. Subscription plans to their services can be purchased for 1 month at $35, 3 months for $49, or 12 months for $98.

Senior "sitters"?

Even though the Better Business Bureau gives Sittercity an A+ rating, this does not impress us enough to give them a high rating. We were disappointed when we realized that they really push for users to find childcare rather than assistance for seniors. They refer to all their employees as "sitters", which seems like a strange term for someone taking care of an elderly individual.

Better choices out there

Overall, we feel that Sittercity is a weak option for anyone needing constant, quality care near them for a senior member of their family. Needless to say, it will be in most people's best interest to look elsewhere for this.

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Continued from above

It is important for many elderly people to feel self-sufficient while also having people there to support them. This can be a hard balance, so senior care services might be as minimal as periodic in-home visits to help with medical needs, take care of shopping trips, or complete housework. Other more intensive senior care services might look like a live-in senior facility where residents have their meals prepared for them, attend planned activities, and have little personal responsibility besides just relaxing and enjoying life.

To find the right care services for your loved one, looking around online is going to be the fastest, most reliable option. It could take months to go from company to company or facility to facility to meet all the staff members, learn what they have to offer, gather pricing information, and get a feel for the quality of care they provide. Thankfully, you can browse through the many senior care websites available to gather all the information you are looking for and compare them within a matter of minutes.

There are quite a few senior care services to choose from. Before committing to a company to take care of the special, elderly person in your life, we suggest you consider the following things:

  • Cost. How will the cost of a senior care search service compare with other services? Will it be affordable to use a specific company if you use them for months or even years?
  • Website Functionality. Is the website easy to navigate and identify all the information you're looking for? You'll likely have many concerns about the services out there, so make sure you find a company that gives you clear, concise details.
  • Selection. Are there a lot of senior care providers in your local area to choose from?

To help you find the best senior care, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you feel confident about the care your loved one will receive!

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