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      November 26, 2020

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Visiting Angels vs Right at Home

To help you find the Best Senior Care, TopConsumerReviews.com provides you with an in-depth comparison of Visiting Angels and Right at Home.

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Find Your Senior Caregiver with Care Today! Where is the best place to find senior care? When someone we love needs extra help in their older age, we would go to the ends of the earth to find them the best place and people to care for them.

As much as we would love to have time 24/7 to provide everything they need, we often must resort to getting outside help for our elderly friends and family members in order for them to get the full attention they deserve. Not only might they need medical care, but also help with their finances, personal hygiene, shopping assistance, and help getting around.

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2020

Senior Care Reviews

4 stars
Visiting Angels

VISITING ANGELS

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Cost:

Free to use website. Costs depend on chosen senior care services.

Visiting Angels is a network of franchised elder care agencies that was founded in 1998. Their commitment is to help seniors continue to live at home while having their health and day-to-day needs cared for. The Better Business Bureau gives them an A+ rating, but we found concerning reports from families who have used their services, saying that the caregivers who came to their home were lazy, dishonest, and unprofessional.

Incidents may be isolated

Because Visiting Angels is franchised, bad experiences with some branches and staff members do not necessarily reflect on all locations or the company as a whole. However, reported issues from clients seem to be met with a lack of concern by some franchises, so Visiting Angels corporate should hold their franchisees to a higher standard.

Nationwide service

Visiting Angels has over 600 locations in all 50 states. By entering your zip code, you can see the location nearest you and begin filling out information about what you're looking for. This primarily includes contact information, a mailing address, and if you're interested in a free in-home consultation. Once this form is submitted, Visiting Angels will review the information and contact you to move along the process.

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Senior care services

The types of in-home care provided by Visiting Angels includes:

  • Temporary or Long-Term Care
  • Daytime, Evening, Overnight, 24 Hour, or Live-In Care
  • Respite Care
  • Alzheimer's Care
  • Dementia Care
  • Assistance with Activities of Daily Living

Easy to work with

The cost of any given care service will depend on a few factors. Caregiver rates are determined hourly, so Visiting Angels will work with you to determine your budget and then create a schedule that will stay within that budget. Most locations accept insurance coverage to help offset the total out-of-pocket costs for families. Once you've determined a schedule and plan of care with the Visiting Angels franchise near you, services can usually begin in as little as 48 hours.

Great amount of helpful information

Visiting Angels has a great deal of helpful information on their website. If you want a walkthrough of what in-home care looks like, how to get started, how to care for someone with Alzheimer's, how Visiting Angels helps with fall prevention, or what end of life care options are, it can all be found online. Their resources are valuable for anyone who needs information on where to begin with caring for their elderly loved one.

Free consultation

We recommend checking if one of the 600+ Visiting Angels locations is near you and scheduling a free consultation to see if this is the right service for your family. Be sure to bring up any concerns and questions you may have during the meeting and get answers as to how they handle negative situations, should they occur.

Good service

Visiting Angels is not our first choice for senior care, but they have a good Better Business Bureau rating, plenty of areas around the United States that they serve, and also good feedback from clients about their quality of care that make this provider worth a look. We see a lot of potential here for families needing a good resource to care for their senior family member, so we recommend learning more about the services they offer near you.

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3.5 stars
Right at Home

RIGHT AT HOME

Visit Site

Cost:

Website browsing is free. Costs depend on requested service and duration of assistance.

Right at Home provides in-home care for both seniors and disabled adults. They began in 2007 with the goal of helping these individuals maintain their independence by caring for them in their own space in whatever way they need.

Independently owned franchises

Right at Home operates through independently owned and operated franchisees. Because of this, not all services are available in all locations. Interested parties need to check with their local office to find out what services they provide.

List of senior care services

The full list of services offered by Right at Home (depending on location), include:

  • Companionship Care and Homemaking
  • Physical Assistance
  • Hygiene
  • Wellness
  • Skilled Nursing
  • Non-Medical Home Care
  • Home Health Aide
  • Respite Care
  • Alzheimers, Dementia, and Cognitive Change Services
  • Health Reminders
  • Transportation

4 step process

There is a specific process that Right at Home follows in order to create a custom plan for their clients. This process is done in four steps. The first is an initial call and meeting. Here, they will find out the basic needs and set up an in-home visit to gather more information, get to know the client, and provide information to the family about how their services will be a benefit. From there, a custom care plan is created to cover how a caregiver will meet specific needs. They will then search for the most appropriate caregiver to implement the plan going forward. Caregivers will keep extensive notes on the services they provide and ensure the custom care plan is followed.

Best Senior Care

Online information would be nice

We wish there was a way to view more information about their caregivers online. Rather, you'll need to either fill out the contact form available on their website, or call them to find out if they have a location near you and what their staffing is like. There are over 500 franchise locations around the US, so you'll find services in most states, but they can't guarantee the number or availability of caregivers.

Ratings vary by location

The Better Business Bureau (BBB) gives Right at Home an A+ rating. This is great, but also keep in mind that a rating like this does not necessarily reflect each individual franchise that may run quite differently from another. There are a slew of negative reviews online from different clients about their experience with specific offices and caregivers, but again, a few frustrating experiences with Right at Home offices may not reflect all of the franchises.

Worth consideration

We recommend that you gather a list of important questions and concerns, call your local office, and get a feel for their services. Their many locations and professional website, combined with a long list of services, suggests that you should explore what they have to offer.

Visit Site

Continued from above

It is important for many elderly people to feel self-sufficient while also having people there to support them. This can be a hard balance, so senior care services might be as minimal as periodic in-home visits to help with medical needs, take care of shopping trips, or complete housework. Other more intensive senior care services might look like a live-in senior facility where residents have their meals prepared for them, attend planned activities, and have little personal responsibility besides just relaxing and enjoying life.

To find the right care services for your loved one, looking around online is going to be the fastest, most reliable option. It could take months to go from company to company or facility to facility to meet all the staff members, learn what they have to offer, gather pricing information, and get a feel for the quality of care they provide. Thankfully, you can browse through the many senior care websites available to gather all the information you are looking for and compare them within a matter of minutes.

There are quite a few senior care services to choose from. Before committing to a company to take care of the special, elderly person in your life, we suggest you consider the following things:

  • Cost. How will the cost of a senior care search service compare with other services? Will it be affordable to use a specific company if you use them for months or even years?
  • Website Functionality. Is the website easy to navigate and identify all the information you're looking for? You'll likely have many concerns about the services out there, so make sure you find a company that gives you clear, concise details.
  • Selection. Are there a lot of senior care providers in your local area to choose from?

To help you find the best senior care, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you feel confident about the care your loved one will receive!

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