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      November 23, 2020

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Visiting Angels vs Sitter City

To help you find the Best Senior Care, TopConsumerReviews.com provides you with an in-depth comparison of Visiting Angels and Sitter City.

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Find Your Senior Caregiver with Care Today! Where is the best place to find senior care? When someone we love needs extra help in their older age, we would go to the ends of the earth to find them the best place and people to care for them.

As much as we would love to have time 24/7 to provide everything they need, we often must resort to getting outside help for our elderly friends and family members in order for them to get the full attention they deserve. Not only might they need medical care, but also help with their finances, personal hygiene, shopping assistance, and help getting around.

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2020

Senior Care Reviews

4 stars
Visiting Angels

VISITING ANGELS

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Cost:

Free to use website. Costs depend on chosen senior care services.

Visiting Angels is a network of franchised elder care agencies that was founded in 1998. Their commitment is to help seniors continue to live at home while having their health and day-to-day needs cared for. The Better Business Bureau gives them an A+ rating, but we found concerning reports from families who have used their services, saying that the caregivers who came to their home were lazy, dishonest, and unprofessional.

Incidents may be isolated

Because Visiting Angels is franchised, bad experiences with some branches and staff members do not necessarily reflect on all locations or the company as a whole. However, reported issues from clients seem to be met with a lack of concern by some franchises, so Visiting Angels corporate should hold their franchisees to a higher standard.

Nationwide service

Visiting Angels has over 600 locations in all 50 states. By entering your zip code, you can see the location nearest you and begin filling out information about what you're looking for. This primarily includes contact information, a mailing address, and if you're interested in a free in-home consultation. Once this form is submitted, Visiting Angels will review the information and contact you to move along the process.

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Senior care services

The types of in-home care provided by Visiting Angels includes:

  • Temporary or Long-Term Care
  • Daytime, Evening, Overnight, 24 Hour, or Live-In Care
  • Respite Care
  • Alzheimer's Care
  • Dementia Care
  • Assistance with Activities of Daily Living

Easy to work with

The cost of any given care service will depend on a few factors. Caregiver rates are determined hourly, so Visiting Angels will work with you to determine your budget and then create a schedule that will stay within that budget. Most locations accept insurance coverage to help offset the total out-of-pocket costs for families. Once you've determined a schedule and plan of care with the Visiting Angels franchise near you, services can usually begin in as little as 48 hours.

Great amount of helpful information

Visiting Angels has a great deal of helpful information on their website. If you want a walkthrough of what in-home care looks like, how to get started, how to care for someone with Alzheimer's, how Visiting Angels helps with fall prevention, or what end of life care options are, it can all be found online. Their resources are valuable for anyone who needs information on where to begin with caring for their elderly loved one.

Free consultation

We recommend checking if one of the 600+ Visiting Angels locations is near you and scheduling a free consultation to see if this is the right service for your family. Be sure to bring up any concerns and questions you may have during the meeting and get answers as to how they handle negative situations, should they occur.

Good service

Visiting Angels is not our first choice for senior care, but they have a good Better Business Bureau rating, plenty of areas around the United States that they serve, and also good feedback from clients about their quality of care that make this provider worth a look. We see a lot of potential here for families needing a good resource to care for their senior family member, so we recommend learning more about the services they offer near you.

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2 stars
Sitter City

SITTER CITY

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Cost:

From $35 to $98

Sittercity primarily focuses on childcare for families, but also offers caregivers for special needs, companionship, and pet care services. The business was started in 2001 by parents who wanted to help other parents take back some freedoms and have the flexibility to work, run errands, or even go on date nights without their children. Sittercity has been featured by Good Morning America, Today, The New York Times, Scary Mommy, and Forbes.

25 cities

Although there is much more focus on childcare at Sittercity, families are able to post a job on their website to find a senior care companion to fit their needs. There are 25 cities listed that have services available for families, so there will definitely be many people who are not able to use the services of Sittercity.

Senior care options

For those who have Sittercity services near them, the list of care options include:

  • Senior companions
  • Rehabilitation care
  • Certified nursing assistants
  • Respite care
  • Hospice care
  • Drop-in care
  • Medication assistance

Confusing questions

To post a job to find a caregiver, you can either sign up with Facebook or email. At this point, thought things got a little confusing. You're asked to give information about the schedule you need a caregiver for, a start date, the number and age of your children, rates, and a description of the needs of your family. What does the number and age of children have to do with senior care needs? We were puzzled by the fact that the job descriptions seem to only work for childcare, which is frustrating.

Not inexpensive

Although it does not seem that Sittercity puts much emphasis on helping families find senior caregivers, they are still happy to charge you to put it to the test. You'll need to pay to have your job posted and all the caregivers have access to contact you. Subscription plans to their services can be purchased for 1 month at $35, 3 months for $49, or 12 months for $98.

Senior "sitters"?

Even though the Better Business Bureau gives Sittercity an A+ rating, this does not impress us enough to give them a high rating. We were disappointed when we realized that they really push for users to find childcare rather than assistance for seniors. They refer to all their employees as "sitters", which seems like a strange term for someone taking care of an elderly individual.

Better choices out there

Overall, we feel that Sittercity is a weak option for anyone needing constant, quality care near them for a senior member of their family. Needless to say, it will be in most people's best interest to look elsewhere for this.

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Continued from above

It is important for many elderly people to feel self-sufficient while also having people there to support them. This can be a hard balance, so senior care services might be as minimal as periodic in-home visits to help with medical needs, take care of shopping trips, or complete housework. Other more intensive senior care services might look like a live-in senior facility where residents have their meals prepared for them, attend planned activities, and have little personal responsibility besides just relaxing and enjoying life.

To find the right care services for your loved one, looking around online is going to be the fastest, most reliable option. It could take months to go from company to company or facility to facility to meet all the staff members, learn what they have to offer, gather pricing information, and get a feel for the quality of care they provide. Thankfully, you can browse through the many senior care websites available to gather all the information you are looking for and compare them within a matter of minutes.

There are quite a few senior care services to choose from. Before committing to a company to take care of the special, elderly person in your life, we suggest you consider the following things:

  • Cost. How will the cost of a senior care search service compare with other services? Will it be affordable to use a specific company if you use them for months or even years?
  • Website Functionality. Is the website easy to navigate and identify all the information you're looking for? You'll likely have many concerns about the services out there, so make sure you find a company that gives you clear, concise details.
  • Selection. Are there a lot of senior care providers in your local area to choose from?

To help you find the best senior care, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you feel confident about the care your loved one will receive!

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