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      September 24, 2019

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  1. TurboTax
  2. E-file
  3. Tax Slayer
  4. eSmart Tax
  5. Liberty Tax
  6. Tax Act

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TurboTax vs E-File

Best Tax Software

To help you find the Best Tax Software, TopConsumerReviews.com provides you with an in-depth comparison of TurboTax and E-File.

To see ALL of our reviews for the Best Tax Software, please Click Here

What's the best tax software for preparing your federal and state returns? In the past, many taxpayers either tried to slog through the paperwork on their own or spent huge amounts of money to hire a professional tax preparer. Of course, in today's digital age, it should come as no surprise that more than 53 million people use tax software to prepare and file their returns online.

One of the most compelling reasons to use a reputable tax software package is because of the constant changes to tax law. Figuring out what exemptions you qualify for, what income requires you to pay additional taxes, and how to claim any deductions can be challenging and also have a major impact on whether you get a big refund - or owe big time!

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Best Reviews

2019

Tax Software Reviews

4.5 stars
TurboTax

TURBOTAX Visit Site

Cost:

Free Edition Federal/State - $0

Deluxe Federal - $59.99

Premier Federal - $79.99

Self-Employed Federal - $119.99

State - $44.99 per state filed

Desktop/Downloadable software option also available

Additional fees for having return reviewed by CPAs

When it comes to tax software, few companies have the brand recognition as TurboTax - and for good reason. Every year, their tax prep program adds new, useful features, and their interface is still the easiest to use by far, with simple questions like "Did you own a home last year?" and friendly coaching-style guidance if you have any tricky situations in your taxpayer information.

While TurboTax still offers their tax software as a desktop (CD-ROM) and downloadable program, the majority of its newer users are relying on their online platform to file their Federal and State tax returns. You can find out pricing details about the first two versions on the TurboTax site, and here's what you need to know about their extremely well-rounded, fully-featured online tax software:

  • Free Edition - you'll pay exactly zero dollars to file your Federal AND State returns if your tax situation is simple. Import your W-2, answer simple questions about your life, and TurboTax guarantees they'll get you the maximum refund for which you are eligible. You qualify for this free option if you have limited interest and dividend income, you claim the standard deduction, and your only credits are the EIC and child tax.
  • Deluxe - for $59.99, you can access the first tier of TurboTax's paid tax software programs. If you have mortgage and property tax deductions but not much in the way of investments or rental properties, this plan will meet your needs.
  • Premier - you'll want the $79.99 plan if you have investments (stocks, real estate, etc.) or if you need to account for any cryptocurrency transactions. TurboTax has the great feature of allowing you to automatically import your investment income from thousands of financial institutions.
  • Self-Employed - $119.99 is a solid investment in tax prep software if you're a contractor, freelancer or small business owner. This package gives you free QuickBooks Self-Employed access for tracking expenses, mileage, and jobs. You'll also get help finding industry-specific deductions, a personalized audit assessment, and 1:1 help from self-employment experts.
  • Military Discount - use your military W-2 to verify your rank and get TurboTax for free or at a reduced rate. E1-E5 get free federal and state filing up to the Deluxe level, while E6 and above get a discount of at least $5 on all TurboTax Federal tax software packages.

Although TurboTax doesn't have any in-person offices you can visit to get help with your tax return, they do offer TurboTax Live. This add-on lets you talk to an EA or CPA to get unlimited help and tax advice for the whole year, and reviews of your return. If you're new to preparing your return and want the peace of mind that comes from having your questions answered by a professional, this is a much more affordable option than having one prepare your tax return from start to finish. Fees for the Live service range from $79.99 to $199.99, depending on which package level you select.

Another big plus when you choose TurboTax is their Audit Support Guarantee. If the IRS contacts you about a potential audit, you can get free one-on-one guidance from an experienced tax professional, answers to your questions, and assistance on what to expect and how to prepare.

And, when it comes to free tools, TurboTax is hard to beat. We particularly like Turbo, their complimentary service for all users (even if you don't buy their tax software) that tracks your financial health as reflected by your credit score, debt-to-income ratio, and verified income. You can get free financial advice based on your goals, keep all of your credit and loan details in one place, and get suggestions for savings on any interest you're paying. You'll find Turbo and many other resources like tax calculators and expense estimators at the bottom of the main TurboTax website.

You may be wondering why TurboTax comes in second place in our review, given their long-standing reputation on the market and extremely user-friendly interface. This tax software is edged out by H&R Block for two main reasons: cost and in-person help.

Across all package levels, TurboTax is always more expensive by at least $10, including a spendy $44.99 for preparing and filing a State return. And, when you add in the option for having your return reviewed by a live tax professional, TurboTax will probably cost you up to $50 more than their top competition.

And, even though TurboTax has fantastic Live options, some people feel more reassured by knowing that they can go to a local office if they get stuck while preparing their tax return, or if they get an audit notification from the IRS.

TurboTax is still one of the industry's best options for tax software. The platform is well-regarded by customers as the easiest to use for preparing tax returns, and the options offered make it the most well-rounded in the marketplace. We have nothing but love for TurboTax, and recommend it as an excellent choice for tax preparation for most consumers.

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3.5 stars
E-File

E-FILE Visit Site

Cost:

Simple Federal E-file - free

Deluxe Plus E-file - $18.99

Premium Plus E-file - $34.95

State - $19

E-file is one of the newest names in the online tax prep marketplace, getting its start in 2014. Since then, more than a million US taxpayers have used the platform to prepare their tax returns.

The main reason to consider E-file for your tax program is because of their rock-bottom pricing. As with most providers, you can get free Federal Basic software that includes single or joint filing. For just a little extra at $18.99, you'll get access to E-file's Deluxe Plus program, which includes income up to $100,000 and allows you to file with dependents, deduct mortgage interest, and claim any retirement income. Finally, for just $34.95, E-file gives you their Premium Plus package, which supports all deductions and credits, allows you to enter both business and personal income, and allows you to itemize your deductions if necessary. These prices are much lower than the competition.

Be aware that E-file keeps those prices low by not offering downloadable or CD-ROM tax software - in other words, your only option with this service is to complete their online tax prep program.

You should also know that E-file only offers customer support via email. Fortunately, many customer reviews say that their questions were answered promptly and accurately, even without any more live options.

If you're new to filing your taxes with an online program, you can find a wealth of information at the bottom of the E-file site. Whether you want to learn about deductions and credits or your rights as a taxpayer, you'll find that and much more. E-file doesn't offer any dedicated support in the event of an audit, so if you have any concerns about what can trigger audits and how to respond if you are selected for one, be sure to read that article on the site too.

So, compared with the two higher-ranked tax software programs in our review, what is E-file missing? First, you won't get as much hand-holding throughout the process of filling in your tax forms. You can't upload previous tax returns in order to automatically fill in some of the details you need, and you can't connect to your employer's system to upload your W-2 directly: you'll have to enter all of that information manually. And, regarding that email-only customer support, you'll only get help with using the tax software itself, not advice from tax professionals. Again, keeping their service to the bare-bones minimum is the way E-file keeps costs low.

While E-file isn't the most robust tax prep program available, it is the most affordable for most people. We recommend this tax software for people who have simple returns or who already have some experience with preparing their own returns - you'll save a lot of money compared with higher-priced competitors.

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Continued from above

Tax software can save you a lot of time and stress by staying up-to-date on each change made by the IRS, so that your return is accurate to the penny. But with all of the different options out there, how can you decide which tax software is right for you?

Here are several factors to keep in mind:

  • Complexity of Your Return. If you're a small business owner who owns a home and has numerous investments, your return will be much more complicated than a single person with no dependents and renting an apartment. Make sure the tax software you choose fits your situation.
  • Format. Do you need or prefer to have a tax prep program that can be downloaded to a laptop rather than used 100% online? If your internet connection is limited, you may want a program that lets you work offline all or most of the time, with options to file your return on paper as well as via e-file.
  • Live Help. If you're unsure of yourself when putting together your return, you may feel more reassured if you choose a company that offers help in real time from tax professionals. Some services give you that assistance via phone and/or live chat, while others maintain brick-and-mortar offices throughout the US that you can visit in person. Be sure to check if these services are included with the purchase of the tax software or if you'll have to pay extra for them.
  • Cost. What will you spend to prepare and file your tax return? Is it comparable to what you'd pay for tax software on a competitor site? Most services don't include state preparation and filing in their federal tax prep packages, so look for those additional fees if that applies to your situation.

TopConsumerReviews.com has reviewed and ranked the best Tax Software available today. We hope this information helps you choose the right package for your needs, so that you can file your returns accurately and easily!

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