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      March 30, 2020

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Ticket City vs Stub Hub

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket City and Stub Hub.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

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Best Reviews

2020

Tickets

5 stars
Ticket City

TICKET CITY

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Cost:

Prices vary

Return Policy:

Money-back guarantee if event is canceled

TopConsumerReviews.com Best-In-Class Blue Ribbon Award TicketCity specializes in selling tickets for virtually any sporting event and music concerts. They have been in business since 1990 and have been accredited with the Better Business Bureau since 1996. New customers will feel at peace working within this marketplace to buy and sell tickets. We were especially impressed with the company's transparency. The company has been featured on popular programs such as CBS Sports.

If you would like to learn more about this company before doing business with them, we recommend looking up their timeline, which tracks the company's growth since it began. We found over 6,000 five-star reviews, praising the business for finding the best seats to live events at the best prices.

To buy or sell tickets with TicketCity, you must create a login to their website. Then, you can click on the "Buy Tickets" or "Sell Tickets" icons, both of which walk you through the process step-by-step. You can contact them via live chat, email customer service directly, or call their toll-free number.

Sellers must first submit an application. If approved, Ticket City connects a seller to the appropriate buyers who will evaluate the ticket inventory and then possibly make an offer. A vendor must guarantee they have the tickets they are trying to sell. Learning about this application process established Ticket City's credibility with us. We appreciate how carefully they screen their potential sellers.

One feature that sets TicketCity apart from other companies is the various programs it offers:

  • Fan Rewards
  • Corporate Programs
  • Sport Packages
  • Scholarship Opportunities
  • Coupons

Overall, we were very impressed with TicketCity. They offer something for everyone and even take the time to give back to the community. As companies go, they are top-notch. The website can be a bit overwhelming, but we overlooked this issue considering how happy they make their customers. We highly recommend working with TicketCity and give them our highest rating.

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4 stars
Stub Hub

STUB HUB

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Cost:

Free to list items for sale; Service fee at checkout

Return Policy:

Every ticket is guaranteed. Money-back if the event is canceled

Stub Hub is owned by eBay. According to the website, they are a "marketplace," allowing "experienced seekers to buy and sell tickets" online. In other words, they are ticket brokers, helping buyers and sellers come together to make a deal. While they are not accredited with the Better Business Bureau, they do have an A+ rating.

Buyers can find tickets to these events:

  • Sports
  • Comedy
  • Theatre
  • Concerts

We enjoyed looking under the "Popular near you," category. Just enter your zip code and find what events are happening near you. They also offer "Last Minute Service," which allows shoppers to buy tickets up until an event begins - as long as you are close to an LMS pick up center.

Regarding customer service, Stub Hub changed the ticket marketplace. They are the first company to show seating maps and virtual venue tours online. Consumers can post their tickets to sell on the site for free. There is also an app available to manage your ticket sales, allowing you to adjust the price at any time. We recommend watching the informative videos on the website, which go over in detail the buying and selling process of Stub Hub's marketplace.

The company promises a 100% guarantee for the tickets sold on their site. They promise "valid tickets or your money back." This money-back guarantee holds true even if the event is canceled. For sellers, Stub Hub "handles communication with buyers." So new customers can enjoy peace of mind working with this company.

Overall, the site is clean, and we like how they listed benefits for buyers and sellers. Our main concern is that the site does not list service fees. We also found some negative reviews on other locations which specifically mentioned high service fees at checkout. It might be best to shop around to see if they have the best pricing.

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Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

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