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      January 24, 2020

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Ticket City vs Ticket Distributors

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket City and Ticket Distributors.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

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Best Reviews

2020

Tickets

5 stars
Ticket City

TICKET CITY

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Cost:

Prices vary

Return Policy:

Money-back guarantee if event is canceled

TopConsumerReviews.com Best-In-Class Blue Ribbon Award TicketCity specializes in selling tickets for virtually any sporting event and music concerts. They have been in business since 1990 and have been accredited with the Better Business Bureau since 1996. New customers will feel at peace working within this marketplace to buy and sell tickets. We were especially impressed with the company's transparency. The company has been featured on popular programs such as CBS Sports.

If you would like to learn more about this company before doing business with them, we recommend looking up their timeline, which tracks the company's growth since it began. We found over 6,000 five-star reviews, praising the business for finding the best seats to live events at the best prices.

To buy or sell tickets with TicketCity, you must create a login to their website. Then, you can click on the "Buy Tickets" or "Sell Tickets" icons, both of which walk you through the process step-by-step. You can contact them via live chat, email customer service directly, or call their toll-free number.

Sellers must first submit an application. If approved, Ticket City connects a seller to the appropriate buyers who will evaluate the ticket inventory and then possibly make an offer. A vendor must guarantee they have the tickets they are trying to sell. Learning about this application process established Ticket City's credibility with us. We appreciate how carefully they screen their potential sellers.

One feature that sets TicketCity apart from other companies is the various programs it offers:

  • Fan Rewards
  • Corporate Programs
  • Sport Packages
  • Scholarship Opportunities
  • Coupons

Overall, we were very impressed with TicketCity. They offer something for everyone and even take the time to give back to the community. As companies go, they are top-notch. The website can be a bit overwhelming, but we overlooked this issue considering how happy they make their customers. We highly recommend working with TicketCity and give them our highest rating.

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2 stars
Ticket Distributors

TICKET DISTRIBUTORS

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Cost:

Prices vary

Return Policy:

All sales are final

Ticket Distributors is an online marketplace for events. We did not find them registered with the Better Business Bureau. However, the website is very informative and lists in detail the responsibilities of buyers and sellers who use their site.

We appreciated the selection this company offers. You can find tickets for the following events:

  • Sports: MLB, NBA, NHL, NFL, NCAA
  • Concerts: Country, Hard Rock, Hip Hop, Pop Rock
  • Theatre: Broadway, Musicals

When we did a local search for events near us, we were given a list of smaller venues as well as more well-known ones. We appreciated seeing small businesses listed as associates.

Regarding customer service, you can contact them via email, phone, or live chat. However, we felt their policies were geared toward making sure the company wasn't accountable for any problem with a deal. For example, the site repeatedly lists what they are not responsible for, rather than how they can help. We couldn't find any information about the company's history. Moreover, we found mostly negative reviews on other sites, listing high service fees.

The main saving grace for this company is its transparency. They do a good job of being straightforward with their policies. Again, because we recognized small businesses using this site, we feel that there must be some legitimacy to this online marketplace. We recommend that you check to see if any local businesses you trust are listed as associates, to help you determine if you want to use Ticket Distributors as a market ticket broker.

Overall, Ticket Distributors is upfront, with an informative, organized website. However, with a less-than-stellar track record for customer satisfaction and fees, they have room for improvement. We hope to see positive changes in the future, especially with respect to service fees and customer support.

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Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

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