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      January 23, 2020

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Ticket Club vs Ticket Distributors

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket Club and Ticket Distributors.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

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Best Reviews

2020

Tickets

2.5 stars
Ticket Club

TICKET CLUB

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Cost:

Upfront membership cost

Return Policy:

Refund for canceled events or invalid tickets

Ticket Club is a ticket marketplace, allowing people to buy and sell tickets to various events including sports, theater, comedy, and family entertainment. They have been in business for about ten years, but have no rating with the Better Business Bureau and are not accredited.

Of course, seeing a company is not accredited with the Better Business Bureau isn't a complete deal-breaker. We did find several sites with positive reviews, averaging between four and five stars. However, on other sites which screen to find out if a company is legitimate, the results for Ticket Club were fair. So if you decide to use them to purchase tickets, we strongly recommend doing your homework before making a commitment to do work with this company. We did find several complaints accusing this company of being a scam. So proceed wisely.

The main reason we suggest doing as much research as possible is Ticket Club operates using a membership club. To save buyers from service fees, their customers pay a membership fee. The first year is $49.99. Fees every year afterward are $9.99. At first, we thought this sounded like a great idea. But the difference between the first year and second year fees makes us wonder if many people opt not to renew. Ticket Club would make most of their profit from first-year memberships.

Regarding customer service, Ticket Club is one of the few companies we have reviewed which offer military benefits. They also have special promotions and corporate deals. You can learn more about the company by reading some of their blog posts.

Overall, the site is user-friendly and provides a nice explanation how ticket marketplaces work. However, there were just too many factors that made us question doing business with them. Membership is a commitment. Unless you are a regular concert goer, we aren't sure investing in a year membership is worth its price.

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2 stars
Ticket Distributors

TICKET DISTRIBUTORS

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Cost:

Prices vary

Return Policy:

All sales are final

Ticket Distributors is an online marketplace for events. We did not find them registered with the Better Business Bureau. However, the website is very informative and lists in detail the responsibilities of buyers and sellers who use their site.

We appreciated the selection this company offers. You can find tickets for the following events:

  • Sports: MLB, NBA, NHL, NFL, NCAA
  • Concerts: Country, Hard Rock, Hip Hop, Pop Rock
  • Theatre: Broadway, Musicals

When we did a local search for events near us, we were given a list of smaller venues as well as more well-known ones. We appreciated seeing small businesses listed as associates.

Regarding customer service, you can contact them via email, phone, or live chat. However, we felt their policies were geared toward making sure the company wasn't accountable for any problem with a deal. For example, the site repeatedly lists what they are not responsible for, rather than how they can help. We couldn't find any information about the company's history. Moreover, we found mostly negative reviews on other sites, listing high service fees.

The main saving grace for this company is its transparency. They do a good job of being straightforward with their policies. Again, because we recognized small businesses using this site, we feel that there must be some legitimacy to this online marketplace. We recommend that you check to see if any local businesses you trust are listed as associates, to help you determine if you want to use Ticket Distributors as a market ticket broker.

Overall, Ticket Distributors is upfront, with an informative, organized website. However, with a less-than-stellar track record for customer satisfaction and fees, they have room for improvement. We hope to see positive changes in the future, especially with respect to service fees and customer support.

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Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

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