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      January 24, 2020

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Ticket Distributors vs Ticket Network

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket Distributors and Ticket Network.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

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Best Reviews

2020

Tickets

2 stars
Ticket Distributors

TICKET DISTRIBUTORS

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Cost:

Prices vary

Return Policy:

All sales are final

Ticket Distributors is an online marketplace for events. We did not find them registered with the Better Business Bureau. However, the website is very informative and lists in detail the responsibilities of buyers and sellers who use their site.

We appreciated the selection this company offers. You can find tickets for the following events:

  • Sports: MLB, NBA, NHL, NFL, NCAA
  • Concerts: Country, Hard Rock, Hip Hop, Pop Rock
  • Theatre: Broadway, Musicals

When we did a local search for events near us, we were given a list of smaller venues as well as more well-known ones. We appreciated seeing small businesses listed as associates.

Regarding customer service, you can contact them via email, phone, or live chat. However, we felt their policies were geared toward making sure the company wasn't accountable for any problem with a deal. For example, the site repeatedly lists what they are not responsible for, rather than how they can help. We couldn't find any information about the company's history. Moreover, we found mostly negative reviews on other sites, listing high service fees.

The main saving grace for this company is its transparency. They do a good job of being straightforward with their policies. Again, because we recognized small businesses using this site, we feel that there must be some legitimacy to this online marketplace. We recommend that you check to see if any local businesses you trust are listed as associates, to help you determine if you want to use Ticket Distributors as a market ticket broker.

Overall, Ticket Distributors is upfront, with an informative, organized website. However, with a less-than-stellar track record for customer satisfaction and fees, they have room for improvement. We hope to see positive changes in the future, especially with respect to service fees and customer support.

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1.5 stars
Ticket Network

TICKET NETWORK

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Cost:

Prices vary

Return Policy:

100% money-back guarantee for incomplete orders or event cancellations

Ticket Network is part of the Tickets Software LLC business, which is an extensive network of sellers and buyers. They have been in business since 2002. While Ticket Network itself is not accredited with the Better Business Bureau, their parent company did have an "A" rating at the time of our review.

Regarding customer service, the site lists several reviews new customers can read, most of which praise the company for excellent and speedy service. You can sign up for email notifications of special deals and discounts. For questions, you can contact them via phone, mail, or email. To find contact information, click on the "Help Center" link.

Concerning selection, Ticket Network offers the following choices of events:

  • Sports
  • Concerts
  • Theatre
  • Cities
  • Deals

Clicking on "Cities" takes you to a map, where you can click on any state in the continental United States and find out what's happening and when.

We recommend clicking on the "Deals" page to find out the latest in special prices and offers. At the time of this review, we found an offer for the TicketMobile Club. Signing up for this club allows buyers to receive texts with coupons and discounts, last minute deals, and upcoming events. To sign up, just enter your phone number and zip code. You can unsubscribe at any time by replying, "STOP".

Unfortunately, we were left with pretty serious concerns about Ticket Network. Although we weren't able to find any reviews on the BBB site for this business, there is an extensive history of customer service problems on the listing for their holding company, Ticket Software LLC. Complaints range from poor communication to cancelled tickets less than 24 hours before an event.

And, we were also very unhappy to see that there was an action taken against Ticket Network by the Federal Trade Commission back in 2014, for misleading sales and marketing practices.

We definitely feel that customers looking for event tickets will be in better hands with one of the more highly-ranked businesses in our review.

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Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

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