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      July 14, 2020

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Ticket Master vs Ticket Club

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket Master and Ticket Club.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

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Best Reviews

2020

Tickets

3.5 stars
Ticket Master

TICKET MASTER

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Cost:

Prices vary

Return Policy:

3-day return policy, with no-hassle exchange policy

One of the more recognized names in ticket purchasing, Ticketmaster has grown since it began over 40 years ago. While they are not accredited with the Better Business Bureau, they do boast a respectable A- rating. We also found over 2,000 reviews, mostly positive, calling the buying experience straightforward and easy to complete.

Ticketmaster's policies are clear, especially with this disclaimer: they do not have control over ticket inventory or prices. They are a marketplace, connecting buyers to the various sellers and offer a broad selection in the following categories:

  • Music
  • Sports
  • Theater
  • VIP
  • Deals

VIP customers can purchase packages for any of the listed categories.

One thing that sets Ticketmaster apart is its willingness to share other websites. You can connect to sports tickets exchange sites and direct venues through this online marketplace. We especially appreciated the option to print and verify tickets on the site. This definitely will provide peace of mind to those new to this kind of shopping.

We highly recommend browsing through the "Deals" page, where you can find the following specials:

  • 2 for 1 tickets
  • 4 pack tickets
  • $40 below tickets
  • More deals with potential for up to 50% off

Overall, we were quite pleased with Ticketmaster. They certainly have improved over the years and have worked hard to make ticket buying easier for both buyer and seller. At first, the site was a bit overwhelming in look, but once we started navigating through it, we found the information we needed. We did find hundreds of complaints about this company. The majority of the reviews were from customers who complained about no follow-through with services promised. We hope this company will strive to improve on this.

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2.5 stars
Ticket Club

TICKET CLUB

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Cost:

Upfront membership cost

Return Policy:

Refund for canceled events or invalid tickets

Ticket Club is a ticket marketplace, allowing people to buy and sell tickets to various events including sports, theater, comedy, and family entertainment. They have been in business for about ten years, but have no rating with the Better Business Bureau and are not accredited.

Of course, seeing a company is not accredited with the Better Business Bureau isn't a complete deal-breaker. We did find several sites with positive reviews, averaging between four and five stars. However, on other sites which screen to find out if a company is legitimate, the results for Ticket Club were fair. So if you decide to use them to purchase tickets, we strongly recommend doing your homework before making a commitment to do work with this company. We did find several complaints accusing this company of being a scam. So proceed wisely.

The main reason we suggest doing as much research as possible is Ticket Club operates using a membership club. To save buyers from service fees, their customers pay a membership fee. The first year is $49.99. Fees every year afterward are $9.99. At first, we thought this sounded like a great idea. But the difference between the first year and second year fees makes us wonder if many people opt not to renew. Ticket Club would make most of their profit from first-year memberships.

Regarding customer service, Ticket Club is one of the few companies we have reviewed which offer military benefits. They also have special promotions and corporate deals. You can learn more about the company by reading some of their blog posts.

Overall, the site is user-friendly and provides a nice explanation how ticket marketplaces work. However, there were just too many factors that made us question doing business with them. Membership is a commitment. Unless you are a regular concert goer, we aren't sure investing in a year membership is worth its price.

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Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

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