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      November 15, 2018

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Ticket Master vs Tickets Expert

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket Master and Tickets Expert.

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Get Your Tickets at Ticket City Today! There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

Continue reading below reviews

Best Reviews

2018

Tickets

3.5 stars
Ticket Master

TICKET MASTER Visit Site

Cost:

Prices vary

Return Policy:

3-day return policy, with no-hassle exchange policy

One of the more recognized names in ticket purchasing, Ticketmaster has grown since it began over 40 years ago. While they are not accredited with the Better Business Bureau, they do boast a respectable A- rating. We also found over 2,000 reviews, mostly positive, calling the buying experience straightforward and easy to complete.

Ticketmaster's policies are clear, especially with this disclaimer: they do not have control over ticket inventory or prices. They are a marketplace, connecting buyers to the various sellers and offer a broad selection in the following categories:

  • Music
  • Sports
  • Theater
  • VIP
  • Deals

VIP customers can purchase packages for any of the listed categories.

One thing that sets Ticketmaster apart is its willingness to share other websites. You can connect to sports tickets exchange sites and direct venues through this online marketplace. We especially appreciated the option to print and verify tickets on the site. This definitely will provide peace of mind to those new to this kind of shopping.

We highly recommend browsing through the "Deals" page, where you can find the following specials:

  • 2 for 1 tickets
  • 4 pack tickets
  • $40 below tickets
  • More deals with potential for up to 50% off

Overall, we were quite pleased with Ticketmaster. They certainly have improved over the years and have worked hard to make ticket buying easier for both buyer and seller. At first, the site was a bit overwhelming in look, but once we started navigating through it, we found the information we needed. We did find hundreds of complaints about this company. The majority of the reviews were from customers who complained about no follow-through with services promised. We hope this company will strive to improve on this.

Visit Site

1.5 stars
Tickets Expert

TICKETS EXPERT Visit Site

Cost:

Prices vary

Return Policy:

100% money-back guarantee if the order does not arrive

Tickets Expert is an online marketplace for buying and selling tickets to various events. Like similar companies, they are not a box office. Rather, they connect sellers and buyers. According to the website, they have no control over ticket prices, and some may be "above or below face value."

Regarding selection, you can find tickets to the following events:

  • Sports
  • Music concerts
  • Comedy concerts
  • Broadway shows
  • Musicals

According to their "FAQ" page, sometimes the company will "upgrade customers to slightly better tickets if they become available after placing an order". There is no information telling us how often this happens.

We did find hundreds of positive reviews averaging up to four and a half stars, which initially encouraged us to do business with Tickets Expert. The majority of these reviews were from customers who were pleased with their ticket-buying experience, praising the company for excellent service and ease of using the website.

However, while we did not find an individual entry for this company with the Better Business Bureau, we did find a listing for their parent company, Ticket Software LLC. Although their rating was an "A" at the time of our review, there were hundreds of customer complaints about tickets that didn't arrive in time or that were cancelled less than a day before an event, leaving customers completely in the lurch. And, the BBB site also described action taken against Ticket Software LLC for deceptive advertising and practices back in 2014.

We've seen the layout and policies on the Tickets Expert site before, just under a different name and with different colors. This raises a lot of red flags. We recommend reading their "Policies" page because like similar sites, the focus isn't on what they can do for the customer. For example, if you purchase an E-ticket, you must accept that the ticket won't be able to be printed until you receive an email with instructions. And if you don't receive that email, the buyer must contact the company, which translates to us as there is no follow-up on orders.

Overall, the site sports a streamlined look and is easy to navigate. We hope that this company will take more ownership of the services they claim to offer and make - or continue to make - the improvements required by the FTC, so that customers can know that their ticket purchase is in reputable, trustworthy hands. In the meanwhile, however, we suggest that your ticket purchase will be a better experience with a more highly-rated company.

Visit Site

Continued from above

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!

Chiefs fans left with trips booked to Mexico City and little hope of securing LA tickets

KANSAS CITY, Mo. -- The Kansas City Chiefs won't be playing in Mexico after all. On Tuesday, the NFL announced the Monday night match-up against the Rams is moving to Los Angeles. Hundreds ...

Published:  Tue, 13 Nov 2018 20:17:00 GMT



Stage is set for act of kindness: Cop helps desperate woman who was short $20 buy 'Hamilton' tickets

As kindness goes, this is a tough act to follow. A city cop is being hailed as a hero for coming to the rescue of an Irish tourist who came up $20 short after waiting days in line for "Hamilton" ticke...

Published:  Tue, 13 Nov 2018 04:10:00 GMT



Rams Offer Free Monday Night Football Tickets to First Responders, Tragedy Victims

After Monday night's game against the Chiefs was moved to Los Angeles from Mexico City on Monday, the Rams have opted to use the additional home game to offer the community's first responders and trag...

Published:  Tue, 13 Nov 2018 16:57:00 GMT



Rams giving away thousands of tickets to first responders, victims after shooting, fires devastate area

With their upcoming game moving from Mexico to L.A., the Rams are making the most out of their home game The Rams are getting an unexpected home game after their Monday night date with the Chiefs got ...

Published:  Tue, 13 Nov 2018 16:39:00 GMT



Rams doing something awesome with tickets for 'MNF' game, which was moved to L.A.

In case you missed it, this Monday night's Chiefs-Rams game has been moved from Mexico City to Los Angeles due to poor field conditions at Estadia Azteca. So now the Rams have an additional home ...

Published:  Tue, 13 Nov 2018 13:49:00 GMT



Chiefs-Rams tickets go on sale to public Wednesday

The NFL has moved the Monday night game between the Chiefs and Rams to the L.A. Memorial Coliseum, and plans quickly have been made to sell as many tickets to the game as possible. The Rams have ...

Published:  Tue, 13 Nov 2018 14:01:00 GMT



JetBlue is offering 20% off tickets to all of its destinations for two days only

JetBlue launched a two-day holiday flash sale on Tuesday with tickets to all destinations 20% off. The New York-based airline is calling the event "The Holidazed Sale." Even though the holiday season ...

Published:  Tue, 13 Nov 2018 10:28:00 GMT



NYPD officer gives woman cash after hearing she was short to buy "˜Hamilton' tickets

TIMES SQUARE - A woman who stood in line for days to get tickets to "Hamilton" nearly lost her chance to see the show when she realized she was short on cash, but a nearby NYPD officer ...

Published:  Tue, 13 Nov 2018 17:49:00 GMT



Northwestern Offers Undergrads Free Tickets, Transportation to Big Ten Championship Game

Northwestern is giving its student body an opportunity to attend the team's Big Ten championship game on Dec. 1 by offerring all interested undergraduates free tickets and transportation to Indianapol...

Published:  Tue, 13 Nov 2018 20:01:00 GMT



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