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Stub Hub is owned by eBay. According to the website, they are a "marketplace," allowing "experienced seekers to buy and sell tickets" online. In other words, they are ticket brokers, helping buyers and sellers come together to make a deal. While they are not accredited with the Better Business Bureau, they do have an A+ rating.
Buyers can find tickets to these events:
We enjoyed looking under the "Popular near you," category. Just enter your zip code and find what events are happening near you. They also offer "Last Minute Service," which allows shoppers to buy tickets up until an event begins - as long as you are close to an LMS pick up center.
Regarding customer service, Stub Hub changed the ticket marketplace. They are the first company to show seating maps and virtual venue tours online. Consumers can post their tickets to sell on the site for free. There is also an app available to manage your ticket sales, allowing you to adjust the price at any time. We recommend watching the informative videos on the website, which go over in detail the buying and selling process of Stub Hub's marketplace.
The company promises a 100% guarantee for the tickets sold on their site. They promise "valid tickets or your money back." This money-back guarantee holds true even if the event is canceled. For sellers, Stub Hub "handles communication with buyers." So new customers can enjoy peace of mind working with this company.
Overall, the site is clean, and we like how they listed benefits for buyers and sellers. Our main concern is that the site does not list service fees. We also found some negative reviews on other locations which specifically mentioned high service fees at checkout. It might be best to shop around to see if they have the best pricing.
Tickets Cheap is very similar to other online ticket brokers in that they connect buyers to various sellers. They are not registered with the Better Business Bureau. We had a hard time finding other reviews besides what is listed on the website. However, the reviews on the site averaged at least four to four and a half stars.
Regarding selection, you can purchase tickets through this marketplace for the following kinds of events:
They recommend calling them with any questions.
Regarding customer service, the company promises buyers will receive their tickets before the event's date, and each ticket will be valid. Unfortunately, they do not guarantee "face value" pricing, so shop around before you make your purchase since all sales are final.
We have the same concern with this online marketplace as we do with some of the other sites we reviewed: their "Policies" page lists more what they cannot do, and less of what they can do for a customer, with the wording freeing Tickets Cheap from any responsibility for a transaction. Those new to purchasing tickets online might want to shop around, especially if they aren't computer savvy. It might be easier to use more traditional buying methods such as contacting a box office directly.
Overall, there isn't much to this site. We weren't particularly impressed with the look or feel. For the most part, the website is easy to navigate. We do like that they promise to deliver tickets before the date of the event. We hope they are true to their word.
To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Stub Hub and Tickets Cheap.
There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.
Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.
Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.
As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:
TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!
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