TopConsumerReviews.com is a world-leading consumer product review site. We provide detailed reviews and ratings for thousands of products and services.

 

Stub Hub vs Tickets Expert

We recommend

 

Disclosure: We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

 

STUB HUB

Stub Hub is owned by eBay. According to the website, they are a "marketplace," allowing "experienced seekers to buy and sell tickets" online. In other words, they are ticket brokers, helping buyers and sellers come together to make a deal. While they are not accredited with the Better Business Bureau, they do have an A+ rating.

Buyers can find tickets to these events:

  • Sports
  • Comedy
  • Theatre
  • Concerts

We enjoyed looking under the "Popular near you," category. Just enter your zip code and find what events are happening near you. They also offer "Last Minute Service," which allows shoppers to buy tickets up until an event begins - as long as you are close to an LMS pick up center.

Regarding customer service, Stub Hub changed the ticket marketplace. They are the first company to show seating maps and virtual venue tours online. Consumers can post their tickets to sell on the site for free. There is also an app available to manage your ticket sales, allowing you to adjust the price at any time. We recommend watching the informative videos on the website, which go over in detail the buying and selling process of Stub Hub's marketplace.

The company promises a 100% guarantee for the tickets sold on their site. They promise "valid tickets or your money back." This money-back guarantee holds true even if the event is canceled. For sellers, Stub Hub "handles communication with buyers." So new customers can enjoy peace of mind working with this company.

Overall, the site is clean, and we like how they listed benefits for buyers and sellers. Our main concern is that the site does not list service fees. We also found some negative reviews on other locations which specifically mentioned high service fees at checkout. It might be best to shop around to see if they have the best pricing.

Visit Site >

TICKETS EXPERT

Tickets Expert is an online marketplace for buying and selling tickets to various events. Like similar companies, they are not a box office. Rather, they connect sellers and buyers. According to the website, they have no control over ticket prices, and some may be "above or below face value."

Regarding selection, you can find tickets to the following events:

  • Sports
  • Music concerts
  • Comedy concerts
  • Broadway shows
  • Musicals

According to their "FAQ" page, sometimes the company will "upgrade customers to slightly better tickets if they become available after placing an order". There is no information telling us how often this happens.

We did find hundreds of positive reviews averaging up to four and a half stars, which initially encouraged us to do business with Tickets Expert. The majority of these reviews were from customers who were pleased with their ticket-buying experience, praising the company for excellent service and ease of using the website.

However, while we did not find an individual entry for this company with the Better Business Bureau, we did find a listing for their parent company, Ticket Software LLC. Although their rating was an "A" at the time of our review, there were hundreds of customer complaints about tickets that didn't arrive in time or that were cancelled less than a day before an event, leaving customers completely in the lurch. And, the BBB site also described action taken against Ticket Software LLC for deceptive advertising and practices back in 2014.

We've seen the layout and policies on the Tickets Expert site before, just under a different name and with different colors. This raises a lot of red flags. We recommend reading their "Policies" page because like similar sites, the focus isn't on what they can do for the customer. For example, if you purchase an E-ticket, you must accept that the ticket won't be able to be printed until you receive an email with instructions. And if you don't receive that email, the buyer must contact the company, which translates to us as there is no follow-up on orders.

Overall, the site sports a streamlined look and is easy to navigate. We hope that this company will take more ownership of the services they claim to offer and make - or continue to make - the improvements required by the FTC, so that customers can know that their ticket purchase is in reputable, trustworthy hands. In the meanwhile, however, we suggest that your ticket purchase will be a better experience with a more highly-rated company.

Visit Site >


Tickets

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Stub Hub and Tickets Expert.

There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!



Tickets In The News

A's to sell postseason tickets

The A's, on the verge of clinching their first playoff berth in four years, will be selling postseason tickets later this week. Friday at 9 a.m., single-game tickets will go on sale to the public for ...

Published:  Mon, 24 Sep 2018 18:39:00 GMT



Celine Dion ending her long Vegas run. Tickets for goodbye shows go on sale Friday

Celine Dion will say au revoir to Las Vegas next year, after a run spanning 16 years before millions of fans. The superstar announced Monday that her final performance at Caesars Palace will be on Jun...

Published:  Mon, 24 Sep 2018 11:12:00 GMT



Disney World tickets: Flexible pricing for Orlando theme parks starts in October

Ticket prices at Walt Disney World will vary based on the date picked with a new online planning tool debuting next month. Disney World officials said Monday that prices at the resort's four theme par...

Published:  Mon, 24 Sep 2018 12:26:00 GMT



Pilgrimage Fest fans look for refunds on tickets, lost personal belongings after weather chaos

FRANKLIN, Tenn. (WKRN) - Thousands of festival goers in Franklin are still waiting for refund details after the Pilgrimage Festival was cancelled because of weather. As the rain poured down on the fie...

Published:  Mon, 24 Sep 2018 16:36:00 GMT



15 tickets written, nine motorcycles towed during Ride of the Century in St. Louis

ST. LOUIS " Police issued 15 tickets and towed nine motorcycles during the Ride of the Century event, which attracted hundreds of motorcycle riders to the St. Louis area over the weekend. Police were ...

Published:  Mon, 24 Sep 2018 14:45:00 GMT



Single Tickets On Sale For Arizona Theatre Company's Season 10/1

Single tickets for Arizona Theatre Company's (ATC) productions of the irresistible musical tribute to the power of hope, The Music Man, and August Wilson's Two Trains Running will go on sale Oct. 1. S...

Published:  Mon, 24 Sep 2018 18:47:00 GMT



Des Moines: Please pay your old parking tickets

Maybe you just didn't have time to deal with it. Maybe you lost the physical copy and forgot about it. Maybe you simply refused to accept it. Whatever the reason, if you've received a parking ticket i...

Published:  Mon, 24 Sep 2018 17:16:00 GMT




We recommend

 

- View Full Site -