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Ticket Master vs Tickets Expert

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TICKET MASTER

One of the more recognized names in ticket purchasing, Ticketmaster has grown since it began over 40 years ago. While they are not accredited with the Better Business Bureau, they do boast a respectable A- rating. We also found over 2,000 reviews, mostly positive, calling the buying experience straightforward and easy to complete.

Ticketmaster's policies are clear, especially with this disclaimer: they do not have control over ticket inventory or prices. They are a marketplace, connecting buyers to the various sellers and offer a broad selection in the following categories:

  • Music
  • Sports
  • Theater
  • VIP
  • Deals

VIP customers can purchase packages for any of the listed categories.

One thing that sets Ticketmaster apart is its willingness to share other websites. You can connect to sports tickets exchange sites and direct venues through this online marketplace. We especially appreciated the option to print and verify tickets on the site. This definitely will provide peace of mind to those new to this kind of shopping.

We highly recommend browsing through the "Deals" page, where you can find the following specials:

  • 2 for 1 tickets
  • 4 pack tickets
  • $40 below tickets
  • More deals with potential for up to 50% off

Overall, we were quite pleased with Ticketmaster. They certainly have improved over the years and have worked hard to make ticket buying easier for both buyer and seller. At first, the site was a bit overwhelming in look, but once we started navigating through it, we found the information we needed. We did find hundreds of complaints about this company. The majority of the reviews were from customers who complained about no follow-through with services promised. We hope this company will strive to improve on this.

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TICKETS EXPERT

Tickets Expert is an online marketplace for buying and selling tickets to various events. Like similar companies, they are not a box office. Rather, they connect sellers and buyers. According to the website, they have no control over ticket prices, and some may be "above or below face value."

Regarding selection, you can find tickets to the following events:

  • Sports
  • Music concerts
  • Comedy concerts
  • Broadway shows
  • Musicals

According to their "FAQ" page, sometimes the company will "upgrade customers to slightly better tickets if they become available after placing an order". There is no information telling us how often this happens.

We did find hundreds of positive reviews averaging up to four and a half stars, which initially encouraged us to do business with Tickets Expert. The majority of these reviews were from customers who were pleased with their ticket-buying experience, praising the company for excellent service and ease of using the website.

However, while we did not find an individual entry for this company with the Better Business Bureau, we did find a listing for their parent company, Ticket Software LLC. Although their rating was an "A" at the time of our review, there were hundreds of customer complaints about tickets that didn't arrive in time or that were cancelled less than a day before an event, leaving customers completely in the lurch. And, the BBB site also described action taken against Ticket Software LLC for deceptive advertising and practices back in 2014.

We've seen the layout and policies on the Tickets Expert site before, just under a different name and with different colors. This raises a lot of red flags. We recommend reading their "Policies" page because like similar sites, the focus isn't on what they can do for the customer. For example, if you purchase an E-ticket, you must accept that the ticket won't be able to be printed until you receive an email with instructions. And if you don't receive that email, the buyer must contact the company, which translates to us as there is no follow-up on orders.

Overall, the site sports a streamlined look and is easy to navigate. We hope that this company will take more ownership of the services they claim to offer and make - or continue to make - the improvements required by the FTC, so that customers can know that their ticket purchase is in reputable, trustworthy hands. In the meanwhile, however, we suggest that your ticket purchase will be a better experience with a more highly-rated company.

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Tickets

To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Ticket Master and Tickets Expert.

There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.

Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.

Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.

As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:

  • Accreditation: Is this company registered with the Better Business Bureau? If so, are they accredited? What is their rating?
  • Selection: What kind of events do they provide tickets for?
  • Customer service: What kind of purchasing experience can you expect if you work with a particular company?
  • Satisfaction: Do they guarantee their product? Any return policy?

TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!



Tickets In The News

49ers give tickets to family battling newborn's health struggle

KANSAS CITY, Mo. - At the Kansas City Chiefs game on Sunday, it won't just be Chiefs red at Arrowhead Stadium. There will be some 49ers fans in the stands. Including one father and son from St ...

Published:  Sat, 22 Sep 2018 18:39:00 GMT



Submit Your FROZEN Karaoke For a Chance at a Trip to NYC and Tickets to the Show

Disney is offering a chance for Frozen fans to see the show! All you have to do is submit yourself singing "What Do You Know About Love" from Frozen, as either a solo or a duet. One grand-prize winner ...

Published:  Sat, 22 Sep 2018 16:45:00 GMT



Michelle Obama Is Selling Out Arenas for Her Book Tour-and Tickets Cost as Much as $3,000

Michelle Obama and her BFF Beyonce have a lot in common: They're strong women. They're constantly referred to as "queen." Oh, and people are willing to shell out hundreds-maybe even thousands-for a ti...

Published:  Sat, 22 Sep 2018 10:28:00 GMT



Michelle Obama book tour tickets listed by scalpers for up to $6K

Michelle Obama's 12-city book tour accompanying the release of her memoir, "Becoming," was always destined to be a hot-ticket event, especially her Nov. 13 Chicago stop, which coincides ...

Published:  Fri, 21 Sep 2018 20:02:00 GMT



American Airlines threatens to bar changes to tickets

FORT WORTH, Texas-American Airlines is threatening to prohibit customers from making changes to nonrefundable tickets if Congress makes good on a proposal to crack down on what critics call unreasonab...

Published:  Sat, 22 Sep 2018 14:09:00 GMT



How to get tickets for Friday's Trinity-St. Xavier rivalry showdown

How to get tickets for Friday's Trinity-St. Xavier rivalry showdown It's that time again. Louisville powerhouses Trinity and St. Xavier are just days away from meeting on the football field for their ...

Published:  Sat, 22 Sep 2018 10:30:00 GMT



Time running out to get tickets for Michelle Obama's Las Vegas event

Time is running out to get tickets for Michelle Obama's voter registration rally in Las Vegas. The event, from 4 to 6 p.m. Sunday, is free, but tickets are required and must be picked up in person. Th...

Published:  Fri, 21 Sep 2018 19:09:00 GMT



Michelle Obama Is Charging Insane Amounts for Tickets to Her Book Events

Michelle Obama will be traveling to 10 different cities this November and December to promote her soon-to-be released memoir, "Becoming," in which she reflects on her years in the White House with her ...

Published:  Fri, 21 Sep 2018 20:37:00 GMT



Tickets Now On Sale for ON YOUR FEET! in New Orleans

Hancock Whitney Broadway in New Orleans is pleased to announce that the New Orleans engagement of the hit Broadway musical ON YOUR FEET! - based on the life story of seven-time GRAMMY winning internat...

Published:  Fri, 21 Sep 2018 21:27:00 GMT




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