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Tickets Cheap is very similar to other online ticket brokers in that they connect buyers to various sellers. They are not registered with the Better Business Bureau. We had a hard time finding other reviews besides what is listed on the website. However, the reviews on the site averaged at least four to four and a half stars.
Regarding selection, you can purchase tickets through this marketplace for the following kinds of events:
They recommend calling them with any questions.
Regarding customer service, the company promises buyers will receive their tickets before the event's date, and each ticket will be valid. Unfortunately, they do not guarantee "face value" pricing, so shop around before you make your purchase since all sales are final.
We have the same concern with this online marketplace as we do with some of the other sites we reviewed: their "Policies" page lists more what they cannot do, and less of what they can do for a customer, with the wording freeing Tickets Cheap from any responsibility for a transaction. Those new to purchasing tickets online might want to shop around, especially if they aren't computer savvy. It might be easier to use more traditional buying methods such as contacting a box office directly.
Overall, there isn't much to this site. We weren't particularly impressed with the look or feel. For the most part, the website is easy to navigate. We do like that they promise to deliver tickets before the date of the event. We hope they are true to their word.
Ticket Network is part of the Tickets Software LLC business, which is an extensive network of sellers and buyers. They have been in business since 2002. While Ticket Network itself is not accredited with the Better Business Bureau, their parent company did have an "A" rating at the time of our review.
Regarding customer service, the site lists several reviews new customers can read, most of which praise the company for excellent and speedy service. You can sign up for email notifications of special deals and discounts. For questions, you can contact them via phone, mail, or email. To find contact information, click on the "Help Center" link.
Concerning selection, Ticket Network offers the following choices of events:
Clicking on "Cities" takes you to a map, where you can click on any state in the continental United States and find out what's happening and when.
We recommend clicking on the "Deals" page to find out the latest in special prices and offers. At the time of this review, we found an offer for the TicketMobile Club. Signing up for this club allows buyers to receive texts with coupons and discounts, last minute deals, and upcoming events. To sign up, just enter your phone number and zip code. You can unsubscribe at any time by replying, "STOP".
Unfortunately, we were left with pretty serious concerns about Ticket Network. Although we weren't able to find any reviews on the BBB site for this business, there is an extensive history of customer service problems on the listing for their holding company, Ticket Software LLC. Complaints range from poor communication to cancelled tickets less than 24 hours before an event.
And, we were also very unhappy to see that there was an action taken against Ticket Network by the Federal Trade Commission back in 2014, for misleading sales and marketing practices.
We definitely feel that customers looking for event tickets will be in better hands with one of the more highly-ranked businesses in our review.
To help you find the Best Ticket Brokers, TopConsumerReviews.com provides you with an in-depth comparison of Tickets Cheap and Ticket Network.
There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.
Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.
Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.
As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:
TopConsumerReviews.com has reviewed the best Ticket Brokers available today. We hope these reviews help you find the tickets that you're looking for!
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