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      July 4, 2020

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Rev vs Temi

To help you find the Best Transcription Services, TopConsumerReviews.com provides you with an in-depth comparison of Rev and Temi.

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Utilize the best Transcription Service with Rev Today! Where can you find the best transcription service? Whether you're a journalist, a university student working on his or her dissertation, or a video content creator in need of captions, transcription services are a huge timesaver: why spend hours hunched over at a computer transcribing your audio file on your own, when for a small fee, you could save yourself the frustration and have your file delivered to your inbox in a matter of hours or days?

In addition to human-powered transcription, many transcription services offer speech-to-text software options - in fact, some companies offer only this model of transcription. Other services let the customer take complete control of the transcription process and provide them with dictation and in-site editing tools.

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Best Reviews

2020

Cheesecake Club Reviews

5 stars
Rev

REV

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Cost:

Human transcription starting at $1/minute

Automated transcription at $0.10/minute

TopConsumerReviews.com Best-In-Class Blue Ribbon Award When it comes to transcription services, Rev does it all. From polished transcripts to foreign subtitles, Rev has a customizable service for practically every need and budget.

A visit to their homepage displays the four transcription services they provide:

  • Polished Transcript: 99% accuracy, $1/min, 24-hour turnaround. With Rev's "Polished Transcript" service, you can be fully present in lengthy meetings, interviews, and presentations knowing that Rev has your notes covered. Everything that was said will be transcribed, including crosstalk and accented speech. Timestamping can be included for an additional $0.25/minute. Simply upload your audio or video file, wait up to 24 hours, then your transcript is ready to go.
  • Rough Draft: 80% accuracy, $0.10/min, 5 minute turnaround. Like the "Polished Transcript" option, Rev's automated speech-to-text transcription service will provide you with a transcript of your audio files. As is to be expected with automated transcription, however, the quality of the file you receive depends on the audio quality of the file you submit. For best results, you should only submit files with clear speech and minimal cross-talk for Rev's Rough Draft transcription. Not sure if computer-generated transcription can give you the results you need? Don't worry, the first 45 minutes of audio are free. Rev also provides their customers with an in-site editor, so you can bring that 80% accuracy score up to 100% yourself, avoiding any extra charges.
  • Captions: $1/min, 99% accuracy. If you are a video content creator, you probably already know that captions help videos rank higher in online searches and make them more accessible to viewers, too. Upload your file (or paste a URL, or pull your video directly from Vimeo or YouTube), wait, then receive your file via email. (A 0-5 minute file has a 2-hour turnaround, while a 30-60 minute file has a 31-hour turnaround.) Rev also allows you to submit glossaries and speaker names so that your transcriptionist doesn't have to guess, and you can spend little to no time editing the finished product.
  • Foreign Subtitles: $3-$7/min depending on language, 99% accuracy, 24-hour turnaround. If closed captions in one language are good for your video content's exposure, closed captions in multiple languages can make your audience global. Rev's foreign subtitle transcription service supports over 15 languages; one minute of Spanish captions will cost you $3, while French, German, Chinese, Italian, Korean and Russian will cost you $5, and Japanese will cost you $7. Free English subtitles are included with every order.

So, what do customers have to say about Rev? Though the Better Business Bureau has given them an A+, reviews are mixed. Many customers rave about Rev's accuracy, speed, and efficiency, while others rant about grammatical errors, typos, and missed deadlines.

What is consistent, however, is Rev's prompt and thorough Customer Service response to such feedback. When an error has occurred due to difficult audio or a misunderstanding of the capabilities of the transcription service on the customer's part, Rev always provides a personalized and apologetic explanation for the incident. Should the fault be on Rev and its transcriptionists, the customer's file is reworked until the customer is satisfied. If that is not possible, a full refund is provided.

With their sleek web platform, competitively priced services, and excellent customer service, Rev is our favorite pick for your transcription service needs.

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3.5 stars
Temi

TEMI

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Cost:

$0.10/minute

While certain transcription services may brag about how they refuse to use speech-to-text software, Temi has turned such software into a business. Let's say you have a recording of an interview between two incredibly polite, clear speakers who never talk over each other. If you already know the quality of your audio file is top-notch, why bother with the uncertainty of human transcription - and the hefty price tag that can come with it - when a robot will do it for pennies?

Temi offers just one transcription service:

  • $.10/minute, 90%-95 accuracy, turnaround in minutes (depending on file length)

Of course, as we mentioned previously, the accuracy of your transcription will be highly dependent upon the quality of your audio file. Temi's guidelines define difficult audio as containing strong accents, crosstalk, and heavy background noise. All three render your audio unusable, in which case you're better off paying a human to transcribe it.

We submitted two files to Temi to test this for ourselves. The first we submitted was a video featuring multiple speakers engaging in quite a bit of crosstalk. The only words transcribed were the lines spoken by the person holding the camera. The second was a video recording of one speaker in front of a camera, and the transcription came back near-perfect - the only errors were two non-English words, which were easily corrected in Temi's sleek in-site editor. Temi timestamps every word and labels different speakers for no extra charge.

Overall, Temi provides users with a simple pricing structure, easy usability, and a lightning-quick turnaround, but you will have to do some editing yourself. Temi's advanced speech-to-text recognition software allows customers to avoid the messiness of paying for human transcription services, but if your audio is of poor quality, use a different service or brace yourself for some editing time.

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Continued from above

However, when searching for an online transcription service, it can be difficult to know which one to trust. After all, most transcription services employ thousands of transcriptionists, leaving a lot of room for differing levels of quality between projects. This can make it difficult to get a clear idea of the quality of the service you will receive when reading customer reviews online. That's why you want to find a transcription service committed to your satisfaction.

Before deciding which transcription service best meets your needs, take a few moments to consider the following points to ensure that you know what you're getting into:

  • Pricing. Do you know what you're getting for what you're paying? The right transcription service will be transparent about any charges added for poor audio quality, accented speech, timestamping, or multiple speakers.
  • Quality Control. Before your completed transcription file gets to your inbox, it should be reviewed by a quality control team to ensure that it matches the transcription service's standards and yours.
  • Customer Service. Should your transcription file not be up to par, your chosen transcription service should either partially refund you or rework your file until it meets the requirements you paid for.

TopConsumerReviews has reviewed and ranked the best transcription services available today. We hope these reviews help you find the right transcription service for your needs!

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