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      July 4, 2020

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Transcribe Me vs Transcription Hub

To help you find the Best Transcription Services, TopConsumerReviews.com provides you with an in-depth comparison of Transcribe Me and Transcription Hub.

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Utilize the best Transcription Service with Rev Today! Where can you find the best transcription service? Whether you're a journalist, a university student working on his or her dissertation, or a video content creator in need of captions, transcription services are a huge timesaver: why spend hours hunched over at a computer transcribing your audio file on your own, when for a small fee, you could save yourself the frustration and have your file delivered to your inbox in a matter of hours or days?

In addition to human-powered transcription, many transcription services offer speech-to-text software options - in fact, some companies offer only this model of transcription. Other services let the customer take complete control of the transcription process and provide them with dictation and in-site editing tools.

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2020

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4.5 stars
Transcribe Me

TRANSCRIBE ME

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Cost:

Starting from $0.79/minute

Although it costs a bit more than other services we've reviewed, TranscribeMe has a great track record when it comes to accuracy. This is attributed to their polished two-step quality assurance process and their team of over a million highly qualified transcriptionists. TranscribeMe has broken their quality assurance process into two customizable services, ranging in price, so that customers may decide what best fits their needs (and budgets).

The first step of this process is the First Draft transcription, transcribed by human typists and written in clean verbatim form, meaning no false starts or filler words like "um" and "ah" are included.

  • First Draft: $0.79/minute, 98% accuracy, 1-day turnaround. TranscribeMe's First Draft option can include timestamps for an extra charge of $0.10/minute. For transcription of multiple speakers with speaker ID and timestamps, that extra charge increases to $0.36/minute, bringing your total to $1.15/minute. The projected 98% accuracy score will be, as always, dependent on the quality of the audio file you submit, but the First Draft service is a valid option for students who need class notes, or anyone who intends to use their transcripts for personal uses.

You will have to pay a bit more for the second step in TranscribeMe's transcription process, but if you tend towards perfectionism, it's well worth it. After the first draft has been transcribed, TranscribeMe's quality assurance team goes over it with a fine-toothed comb, making sure the text matches the audio file and adjusting punctuation and capitalization as needed.

  • Standard: $1.25/minute, 1-3-day turnaround. Timestamps and 2-3 speakers with speaker ID will bring your total to $2/minute.

Another reason you may decide to pay extra for TranscribeMe's quality assurance step is that there is no in-site editing capability. That is, should there be errors in your First Draft, you cannot correct them yourself before exporting the file. You may, however, choose to export your transcript in Word format and make any necessary edits there.

As is common among online transcription services, TranscribeMe also has an automated speech-to-text transcription option:

  • $0.10/minute, accuracy dependent on audio quality, turnaround time 3x the audio length. Timestamps every 30 seconds.

If for any reason you should be unhappy with the quality of the transcript you've received, TranscribeMe will work until it is made right. As they are almost always successful in this, refunds are rarely necessary or offered.

For all of these reasons, TranscribeMe customers come back again and again, citing helpful and friendly customer service and speedy turnaround times. We're sure that this service will provide high-quality transcription services at a price you can afford.

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4 stars
Transcription Hub

TRANSCRIPTION HUB

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Cost:

From $0.75/minute

As is reflected in its somewhat nondescript website design, TranscriptionHub is a non-gimmicky, no-nonsense transcription service that specializes in medical, educational, and legal transcription work.

Their pricing is broken down as follows:

  • General, Educational, or Legal Transcription: $0.75/minute/5-day turnaround, 99.9% final accuracy
  • Medical Transcription: $0.95/minute/5-day turnaround, 99.9% final accuracy. 15-day free trial

Customers may also choose to pay more for Express 2-Day or 1-Day delivery and an additional $0.15/minute fee for timestamping.

The customer testimonials in the slideshow on TranscriptionHub's homepage praise their professionalism, great customer service and their typists' impressive knowledge of specialized medical, academic and legal technical terms - after all, when your customers are professors, doctors and researchers, your transcriptionists need to have more than a basic vocabulary!

Though customer reviews for TranscriptionHub are difficult to find elsewhere on the internet, we believe that in this case, no news is good news. TranscriptionHub's satisfaction guarantee speaks for itself. In the case that human error does occur, TranscriptionHub promises to rework your transcript until you're satisfied or it reaches 99.9% accuracy. You can't beat that! If they are absolutely unable to rework the delivered transcript, they will provide a 50% refund.

TranscriptionHub is also devoted to their clients' security. Only employees bound to a nondisclosure agreement have access to your files, and you can request the destruction of your files at their completion.

Based on their A+ Better Business Bureau rating, glowing testimonials, and the lack of any negative feedback to be found, we are confident that TranscriptionHub offers a solid transcription service, particularly for clients coming from industries with specialized vocabulary.

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Continued from above

However, when searching for an online transcription service, it can be difficult to know which one to trust. After all, most transcription services employ thousands of transcriptionists, leaving a lot of room for differing levels of quality between projects. This can make it difficult to get a clear idea of the quality of the service you will receive when reading customer reviews online. That's why you want to find a transcription service committed to your satisfaction.

Before deciding which transcription service best meets your needs, take a few moments to consider the following points to ensure that you know what you're getting into:

  • Pricing. Do you know what you're getting for what you're paying? The right transcription service will be transparent about any charges added for poor audio quality, accented speech, timestamping, or multiple speakers.
  • Quality Control. Before your completed transcription file gets to your inbox, it should be reviewed by a quality control team to ensure that it matches the transcription service's standards and yours.
  • Customer Service. Should your transcription file not be up to par, your chosen transcription service should either partially refund you or rework your file until it meets the requirements you paid for.

TopConsumerReviews has reviewed and ranked the best transcription services available today. We hope these reviews help you find the right transcription service for your needs!

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