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      June 2, 2020

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Transcription Hub vs Temi

To help you find the Best Transcription Services, TopConsumerReviews.com provides you with an in-depth comparison of Transcription Hub and Temi.

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Utilize the best Transcription Service with Rev Today! Where can you find the best transcription service? Whether you're a journalist, a university student working on his or her dissertation, or a video content creator in need of captions, transcription services are a huge timesaver: why spend hours hunched over at a computer transcribing your audio file on your own, when for a small fee, you could save yourself the frustration and have your file delivered to your inbox in a matter of hours or days?

In addition to human-powered transcription, many transcription services offer speech-to-text software options - in fact, some companies offer only this model of transcription. Other services let the customer take complete control of the transcription process and provide them with dictation and in-site editing tools.

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Best Reviews

2020

Cheesecake Club Reviews

4 stars
Transcription Hub

TRANSCRIPTION HUB

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Cost:

From $0.75/minute

As is reflected in its somewhat nondescript website design, TranscriptionHub is a non-gimmicky, no-nonsense transcription service that specializes in medical, educational, and legal transcription work.

Their pricing is broken down as follows:

  • General, Educational, or Legal Transcription: $0.75/minute/5-day turnaround, 99.9% final accuracy
  • Medical Transcription: $0.95/minute/5-day turnaround, 99.9% final accuracy. 15-day free trial

Customers may also choose to pay more for Express 2-Day or 1-Day delivery and an additional $0.15/minute fee for timestamping.

The customer testimonials in the slideshow on TranscriptionHub's homepage praise their professionalism, great customer service and their typists' impressive knowledge of specialized medical, academic and legal technical terms - after all, when your customers are professors, doctors and researchers, your transcriptionists need to have more than a basic vocabulary!

Though customer reviews for TranscriptionHub are difficult to find elsewhere on the internet, we believe that in this case, no news is good news. TranscriptionHub's satisfaction guarantee speaks for itself. In the case that human error does occur, TranscriptionHub promises to rework your transcript until you're satisfied or it reaches 99.9% accuracy. You can't beat that! If they are absolutely unable to rework the delivered transcript, they will provide a 50% refund.

TranscriptionHub is also devoted to their clients' security. Only employees bound to a nondisclosure agreement have access to your files, and you can request the destruction of your files at their completion.

Based on their A+ Better Business Bureau rating, glowing testimonials, and the lack of any negative feedback to be found, we are confident that TranscriptionHub offers a solid transcription service, particularly for clients coming from industries with specialized vocabulary.

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3.5 stars
Temi

TEMI

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Cost:

$0.10/minute

While certain transcription services may brag about how they refuse to use speech-to-text software, Temi has turned such software into a business. Let's say you have a recording of an interview between two incredibly polite, clear speakers who never talk over each other. If you already know the quality of your audio file is top-notch, why bother with the uncertainty of human transcription - and the hefty price tag that can come with it - when a robot will do it for pennies?

Temi offers just one transcription service:

  • $.10/minute, 90%-95 accuracy, turnaround in minutes (depending on file length)

Of course, as we mentioned previously, the accuracy of your transcription will be highly dependent upon the quality of your audio file. Temi's guidelines define difficult audio as containing strong accents, crosstalk, and heavy background noise. All three render your audio unusable, in which case you're better off paying a human to transcribe it.

We submitted two files to Temi to test this for ourselves. The first we submitted was a video featuring multiple speakers engaging in quite a bit of crosstalk. The only words transcribed were the lines spoken by the person holding the camera. The second was a video recording of one speaker in front of a camera, and the transcription came back near-perfect - the only errors were two non-English words, which were easily corrected in Temi's sleek in-site editor. Temi timestamps every word and labels different speakers for no extra charge.

Overall, Temi provides users with a simple pricing structure, easy usability, and a lightning-quick turnaround, but you will have to do some editing yourself. Temi's advanced speech-to-text recognition software allows customers to avoid the messiness of paying for human transcription services, but if your audio is of poor quality, use a different service or brace yourself for some editing time.

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Continued from above

However, when searching for an online transcription service, it can be difficult to know which one to trust. After all, most transcription services employ thousands of transcriptionists, leaving a lot of room for differing levels of quality between projects. This can make it difficult to get a clear idea of the quality of the service you will receive when reading customer reviews online. That's why you want to find a transcription service committed to your satisfaction.

Before deciding which transcription service best meets your needs, take a few moments to consider the following points to ensure that you know what you're getting into:

  • Pricing. Do you know what you're getting for what you're paying? The right transcription service will be transparent about any charges added for poor audio quality, accented speech, timestamping, or multiple speakers.
  • Quality Control. Before your completed transcription file gets to your inbox, it should be reviewed by a quality control team to ensure that it matches the transcription service's standards and yours.
  • Customer Service. Should your transcription file not be up to par, your chosen transcription service should either partially refund you or rework your file until it meets the requirements you paid for.

TopConsumerReviews has reviewed and ranked the best transcription services available today. We hope these reviews help you find the right transcription service for your needs!

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