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      June 2, 2020

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Transcription Hub vs We Scribe It

To help you find the Best Transcription Services, TopConsumerReviews.com provides you with an in-depth comparison of Transcription Hub and We Scribe It.

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Utilize the best Transcription Service with Rev Today! Where can you find the best transcription service? Whether you're a journalist, a university student working on his or her dissertation, or a video content creator in need of captions, transcription services are a huge timesaver: why spend hours hunched over at a computer transcribing your audio file on your own, when for a small fee, you could save yourself the frustration and have your file delivered to your inbox in a matter of hours or days?

In addition to human-powered transcription, many transcription services offer speech-to-text software options - in fact, some companies offer only this model of transcription. Other services let the customer take complete control of the transcription process and provide them with dictation and in-site editing tools.

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Best Reviews

2020

Cheesecake Club Reviews

4 stars
Transcription Hub

TRANSCRIPTION HUB

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Cost:

From $0.75/minute

As is reflected in its somewhat nondescript website design, TranscriptionHub is a non-gimmicky, no-nonsense transcription service that specializes in medical, educational, and legal transcription work.

Their pricing is broken down as follows:

  • General, Educational, or Legal Transcription: $0.75/minute/5-day turnaround, 99.9% final accuracy
  • Medical Transcription: $0.95/minute/5-day turnaround, 99.9% final accuracy. 15-day free trial

Customers may also choose to pay more for Express 2-Day or 1-Day delivery and an additional $0.15/minute fee for timestamping.

The customer testimonials in the slideshow on TranscriptionHub's homepage praise their professionalism, great customer service and their typists' impressive knowledge of specialized medical, academic and legal technical terms - after all, when your customers are professors, doctors and researchers, your transcriptionists need to have more than a basic vocabulary!

Though customer reviews for TranscriptionHub are difficult to find elsewhere on the internet, we believe that in this case, no news is good news. TranscriptionHub's satisfaction guarantee speaks for itself. In the case that human error does occur, TranscriptionHub promises to rework your transcript until you're satisfied or it reaches 99.9% accuracy. You can't beat that! If they are absolutely unable to rework the delivered transcript, they will provide a 50% refund.

TranscriptionHub is also devoted to their clients' security. Only employees bound to a nondisclosure agreement have access to your files, and you can request the destruction of your files at their completion.

Based on their A+ Better Business Bureau rating, glowing testimonials, and the lack of any negative feedback to be found, we are confident that TranscriptionHub offers a solid transcription service, particularly for clients coming from industries with specialized vocabulary.

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2 stars
We Scribe It

WE SCRIBE IT

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Cost:

From $1.50/minute

Outdated, plain, and pricey, WeScribeIt has a tough time holding its own against the other transcription services we've reviewed for you. Upon visiting WeScribeIt's homepage, the first thing we noticed was the security alert in the search bar informing us that WeScribeIt uses an outdated security system that could expose its users' credit card numbers.

WeScribeIt offers just one transcription service, with legal or medical transcription available for an extra fee.

  • General Transcription: $1.50/minute, 98% accuracy, 10-16-hour turnaround

Astonishingly, $1.50 per minute of audio doesn't get you very much - for a transcription of an audio file featuring two speakers, you are required to pay an additional $0.50/minute. Audio featuring three or more speakers will run you a hefty $2.25/minute. There is no mention of whether this includes timestamping or speaker labels.

According to the FAQ page, WeScribeIt typists are US-based native English speakers who must have "exprience" (sic) and are required to adhere to non-disclosure agreements.

Though there is no information about WeScribeIt's quality assurance process on their website, customer reviews featured on the Testimonials page praise the accuracy and speed with which their transcripts were delivered, as well as the quality of WeScribeIt's customer service. These testimonials, of course, must be taken with a grain of salt - one review mentions WeScribeIt's affordability, which is not a word we would use to describe this transcription service. Neither positive nor negative customer reviews for WeScribeIt written after the year 2015 can be found elsewhere - suggesting just how much traffic they really get these days.

In other words, there's just no good reason to trust this transcription service with your audio files. Who knows what, if anything, you'll actually get back? With so many reputable providers out there, WeScribeIt just doesn't have anything that would convince the average client that they're the right service to get the job done.

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Continued from above

However, when searching for an online transcription service, it can be difficult to know which one to trust. After all, most transcription services employ thousands of transcriptionists, leaving a lot of room for differing levels of quality between projects. This can make it difficult to get a clear idea of the quality of the service you will receive when reading customer reviews online. That's why you want to find a transcription service committed to your satisfaction.

Before deciding which transcription service best meets your needs, take a few moments to consider the following points to ensure that you know what you're getting into:

  • Pricing. Do you know what you're getting for what you're paying? The right transcription service will be transparent about any charges added for poor audio quality, accented speech, timestamping, or multiple speakers.
  • Quality Control. Before your completed transcription file gets to your inbox, it should be reviewed by a quality control team to ensure that it matches the transcription service's standards and yours.
  • Customer Service. Should your transcription file not be up to par, your chosen transcription service should either partially refund you or rework your file until it meets the requirements you paid for.

TopConsumerReviews has reviewed and ranked the best transcription services available today. We hope these reviews help you find the right transcription service for your needs!

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