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Utilize the best Transcription Service with Rev Today! Where can you find the best transcription service? Whether you're a journalist, a university student working on his or her dissertation, or a video content creator in need of captions, transcription services are a huge timesaver: why spend hours hunched over at a computer transcribing your audio file on your own, when for a small fee, you could save yourself the frustration and have your file delivered to your inbox in a matter of hours or days?

In addition to human-powered transcription, many transcription services offer speech-to-text software options - in fact, some companies offer only this model of transcription. Other services let the customer take complete control of the transcription process and provide them with dictation and in-site editing tools.

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Best Reviews

2020

Cheesecake Club Reviews

5 stars
Rev

REV

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Cost:

Human transcription starting at $1/minute

Automated transcription at $0.10/minute

TopConsumerReviews.com Best-In-Class Blue Ribbon Award When it comes to transcription services, Rev does it all. From polished transcripts to foreign subtitles, Rev has a customizable service for practically every need and budget.

A visit to their homepage displays the four transcription services they provide:

  • Polished Transcript: 99% accuracy, $1/min, 24-hour turnaround. With Rev's "Polished Transcript" service, you can be fully present in lengthy meetings, interviews, and presentations knowing that Rev has your notes covered. Everything that was said will be transcribed, including crosstalk and accented speech. Timestamping can be included for an additional $0.25/minute. Simply upload your audio or video file, wait up to 24 hours, then your transcript is ready to go.
  • Rough Draft: 80% accuracy, $0.10/min, 5 minute turnaround. Like the "Polished Transcript" option, Rev's automated speech-to-text transcription service will provide you with a transcript of your audio files. As is to be expected with automated transcription, however, the quality of the file you receive depends on the audio quality of the file you submit. For best results, you should only submit files with clear speech and minimal cross-talk for Rev's Rough Draft transcription. Not sure if computer-generated transcription can give you the results you need? Don't worry, the first 45 minutes of audio are free. Rev also provides their customers with an in-site editor, so you can bring that 80% accuracy score up to 100% yourself, avoiding any extra charges.
  • Captions: $1/min, 99% accuracy. If you are a video content creator, you probably already know that captions help videos rank higher in online searches and make them more accessible to viewers, too. Upload your file (or paste a URL, or pull your video directly from Vimeo or YouTube), wait, then receive your file via email. (A 0-5 minute file has a 2-hour turnaround, while a 30-60 minute file has a 31-hour turnaround.) Rev also allows you to submit glossaries and speaker names so that your transcriptionist doesn't have to guess, and you can spend little to no time editing the finished product.
  • Foreign Subtitles: $3-$7/min depending on language, 99% accuracy, 24-hour turnaround. If closed captions in one language are good for your video content's exposure, closed captions in multiple languages can make your audience global. Rev's foreign subtitle transcription service supports over 15 languages; one minute of Spanish captions will cost you $3, while French, German, Chinese, Italian, Korean and Russian will cost you $5, and Japanese will cost you $7. Free English subtitles are included with every order.

So, what do customers have to say about Rev? Though the Better Business Bureau has given them an A+, reviews are mixed. Many customers rave about Rev's accuracy, speed, and efficiency, while others rant about grammatical errors, typos, and missed deadlines.

What is consistent, however, is Rev's prompt and thorough Customer Service response to such feedback. When an error has occurred due to difficult audio or a misunderstanding of the capabilities of the transcription service on the customer's part, Rev always provides a personalized and apologetic explanation for the incident. Should the fault be on Rev and its transcriptionists, the customer's file is reworked until the customer is satisfied. If that is not possible, a full refund is provided.

With their sleek web platform, competitively priced services, and excellent customer service, Rev is our favorite pick for your transcription service needs.

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4.5 stars
Transcribe Me

TRANSCRIBE ME

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Cost:

Starting from $0.79/minute

Although it costs a bit more than other services we've reviewed, TranscribeMe has a great track record when it comes to accuracy. This is attributed to their polished two-step quality assurance process and their team of over a million highly qualified transcriptionists. TranscribeMe has broken their quality assurance process into two customizable services, ranging in price, so that customers may decide what best fits their needs (and budgets).

The first step of this process is the First Draft transcription, transcribed by human typists and written in clean verbatim form, meaning no false starts or filler words like "um" and "ah" are included.

  • First Draft: $0.79/minute, 98% accuracy, 1-day turnaround. TranscribeMe's First Draft option can include timestamps for an extra charge of $0.10/minute. For transcription of multiple speakers with speaker ID and timestamps, that extra charge increases to $0.36/minute, bringing your total to $1.15/minute. The projected 98% accuracy score will be, as always, dependent on the quality of the audio file you submit, but the First Draft service is a valid option for students who need class notes, or anyone who intends to use their transcripts for personal uses.

You will have to pay a bit more for the second step in TranscribeMe's transcription process, but if you tend towards perfectionism, it's well worth it. After the first draft has been transcribed, TranscribeMe's quality assurance team goes over it with a fine-toothed comb, making sure the text matches the audio file and adjusting punctuation and capitalization as needed.

  • Standard: $1.25/minute, 1-3-day turnaround. Timestamps and 2-3 speakers with speaker ID will bring your total to $2/minute.

Another reason you may decide to pay extra for TranscribeMe's quality assurance step is that there is no in-site editing capability. That is, should there be errors in your First Draft, you cannot correct them yourself before exporting the file. You may, however, choose to export your transcript in Word format and make any necessary edits there.

As is common among online transcription services, TranscribeMe also has an automated speech-to-text transcription option:

  • $0.10/minute, accuracy dependent on audio quality, turnaround time 3x the audio length. Timestamps every 30 seconds.

If for any reason you should be unhappy with the quality of the transcript you've received, TranscribeMe will work until it is made right. As they are almost always successful in this, refunds are rarely necessary or offered.

For all of these reasons, TranscribeMe customers come back again and again, citing helpful and friendly customer service and speedy turnaround times. We're sure that this service will provide high-quality transcription services at a price you can afford.

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4 stars
Transcribe

TRANSCRIBE

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Cost:

$20/year

$0.10/minute additional charge for automated transcription

To describe this service in terms as simple as its name, Transcribe is a transcription service where the only transcriptionist involved in the process is you. If transcribing audio is a necessary part of your line of work or study, or maybe you just prefer to do things your way, Transcribe is there to streamline the process for you.

For a small subscription fee of $20 a year, you have access to three methods of transcription:

  • Automatic Transcription: $6/hour additional charge, up to 90% accuracy. Built for high-quality audio with little to no background noise, Transcribe's software will convert your audio to text in minutes. Upon uploading your file, you can customize how frequently you want your audio to be time-coded - for no extra charge.
  • Dictation: Not a speedy typist? Never fear! Just grab a pair of headphones and repeat what you hear aloud, and Transcribe's Dictation option converts your speech to text much faster than your fingers can do it. Many languages are supported.
  • Manual Transcription: If you've ever struggled to transcribe an audio or video file by yourself, you'll understand the need for transcription software. Transcribe's foot pedal compatible player and editor allow you to insert timestamps, pause, play, speed up and slow down audio without ever taking your fingers off the keyboard, saving you time and frustration.

Though Transcribe is a web-based transcription service, manual transcription does work offline, so long as you sign in while you still have an internet connection. Additionally, Transcribe autosaves your work and stores it in your browser's local storage, meaning you can close or refresh your tab without the heart attack that comes with realizing you've accidentally deleted hours of transcription!

Customers say that Transcribe turns dull transcription work from something to dread into something that could even be called fun. Customer service representatives are attentive to questions and complaints, walking customers through solutions to any problems they may encounter while getting Transcribe up and running smoothly. And, if you're not sure you want to commit to the $20 year-long subscription, you can try Transcribe for free with their 7-day trial.

If you can get past the initial learning curve, Transcribe is a great tool for do-it-yourself transcription.

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4 stars
Transcription Hub

TRANSCRIPTION HUB

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Cost:

From $0.75/minute

As is reflected in its somewhat nondescript website design, TranscriptionHub is a non-gimmicky, no-nonsense transcription service that specializes in medical, educational, and legal transcription work.

Their pricing is broken down as follows:

  • General, Educational, or Legal Transcription: $0.75/minute/5-day turnaround, 99.9% final accuracy
  • Medical Transcription: $0.95/minute/5-day turnaround, 99.9% final accuracy. 15-day free trial

Customers may also choose to pay more for Express 2-Day or 1-Day delivery and an additional $0.15/minute fee for timestamping.

The customer testimonials in the slideshow on TranscriptionHub's homepage praise their professionalism, great customer service and their typists' impressive knowledge of specialized medical, academic and legal technical terms - after all, when your customers are professors, doctors and researchers, your transcriptionists need to have more than a basic vocabulary!

Though customer reviews for TranscriptionHub are difficult to find elsewhere on the internet, we believe that in this case, no news is good news. TranscriptionHub's satisfaction guarantee speaks for itself. In the case that human error does occur, TranscriptionHub promises to rework your transcript until you're satisfied or it reaches 99.9% accuracy. You can't beat that! If they are absolutely unable to rework the delivered transcript, they will provide a 50% refund.

TranscriptionHub is also devoted to their clients' security. Only employees bound to a nondisclosure agreement have access to your files, and you can request the destruction of your files at their completion.

Based on their A+ Better Business Bureau rating, glowing testimonials, and the lack of any negative feedback to be found, we are confident that TranscriptionHub offers a solid transcription service, particularly for clients coming from industries with specialized vocabulary.

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4 stars
Scribie

SCRIBIE

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Cost:

Human transcription starting at $0.80/minute

Automated transcription at $0.10/minute

Originally developed in 2008 as a free Skype recording tool, Scribie offers an automated speech-to-text service as well as a manual transcription service.

Scribie's prices range as follows:

  • Automated: $0.10/minute, 30 minute turnaround, 80-95% accuracy
  • Manual: $0.80/minute, 36-hour turnaround, 99% accuracy

If you select the manual transcription service option, you can expect to receive a clean-verbatim Word document with speaker labels and audio timecoding. For a subtitle file, however, you will have to pay an additional $0.50/minute, and $0.50/minute more for each of the following: difficult audio, speakers with non-American accents, noisy audio, and strict verbatim (meaning um's, ah's, and false starts are all transcribed). It makes sense that transcriptionists must be compensated for their work on audio files that are more difficult to transcribe, but those $0.50 charges can add up, so beware!

Helpfully, Scribie has included a cost calculator at the bottom of their Pricing page so you can figure out exactly how much you'll end up paying before you even upload your file. If you have any questions or special requirements, you can also request a custom quote.

Something that makes Scribie unique is their progress tracking capability - you can check in on the draft of your transcription at any time while it is being worked on by transcriptionists. Then, once it's complete, you can use their in-site editor to make any changes or add any finishing touches before you download your file. Should you be unsatisfied with the transcription you've received, Scribie will review it and rework it until it reaches its guaranteed 99% accuracy score. No refunds are issued after the file has been completed, but it can be canceled anytime before 60% completion has been reached, and you will be refunded proportionally for the work that has not been completed to your original payment method. There are no refunds for automated transcription.

Being a smaller transcription service, Scribie has a limited capacity. If you often order transcription in bulk, keep in mind that Scribie can only deliver 20 hours of audio or video files per week or 4 hours per day. It is recommended that any files you wish to upload that are longer than 3 hours are split into smaller portions to avoid a delay.

Customer reviews say that Scribie is excellently accurate, reliable, and fast - many report having received their transcript days ahead of the deadline. Scribie's speed and accuracy can be attributed to their 4-step transcription process: first, your file is split into shorter clips and worked on by multiple transcriptionists simultaneously. This is faster and more secure. Second, the transcript is reviewed for errors and corrected, and the speaker labels and timestamping are added. Third, all segments are joined and the entire file is reviewed and corrected a second time. In the final step, the accuracy of the file is assessed, and if it isn't at least 99%, the reviewers repeat the previous step. It's easy to see why negative reviews for Scribie are difficult to find!

For all of these reasons, Scribie earns a solid ranking towards the top of our reviews, and we particularly recommend it as a transcription service if time is of the essence on your next project.

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3.5 stars
Temi

TEMI

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Cost:

$0.10/minute

While certain transcription services may brag about how they refuse to use speech-to-text software, Temi has turned such software into a business. Let's say you have a recording of an interview between two incredibly polite, clear speakers who never talk over each other. If you already know the quality of your audio file is top-notch, why bother with the uncertainty of human transcription - and the hefty price tag that can come with it - when a robot will do it for pennies?

Temi offers just one transcription service:

  • $.10/minute, 90%-95 accuracy, turnaround in minutes (depending on file length)

Of course, as we mentioned previously, the accuracy of your transcription will be highly dependent upon the quality of your audio file. Temi's guidelines define difficult audio as containing strong accents, crosstalk, and heavy background noise. All three render your audio unusable, in which case you're better off paying a human to transcribe it.

We submitted two files to Temi to test this for ourselves. The first we submitted was a video featuring multiple speakers engaging in quite a bit of crosstalk. The only words transcribed were the lines spoken by the person holding the camera. The second was a video recording of one speaker in front of a camera, and the transcription came back near-perfect - the only errors were two non-English words, which were easily corrected in Temi's sleek in-site editor. Temi timestamps every word and labels different speakers for no extra charge.

Overall, Temi provides users with a simple pricing structure, easy usability, and a lightning-quick turnaround, but you will have to do some editing yourself. Temi's advanced speech-to-text recognition software allows customers to avoid the messiness of paying for human transcription services, but if your audio is of poor quality, use a different service or brace yourself for some editing time.

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2.5 stars
Go Transcript

GO TRANSCRIPT

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Cost:

From $0.90/minute

Founded as a startup in Edinburgh in 2006, GoTranscript promises fast and professional transcription, and boasts a global team of human transcriptionists - no speech-to-text software found here. As is standard, GoTranscript employs a three-step process: upload your audio via link or file, pay online, and receive your transcription via email after the specified turnaround time.

At first glance, a visit to GoTranscript's website under the Services tab provides a relatively straightforward layout of the transcription services they offer:

  • Audio Transcription: 99%+ accuracy, from $.072/min, 6-hour turnaround
  • Video Transcription: 99%+ accuracy, from $.072/min, 6-hour turnaround
  • Foreign Subtitling: 99%+ accuracy, from $7.50/min, 1-3-day turnaround, 30+ languages supported
  • Closed Captions: 99%+ accuracy, $1.04/min, 6-hour turnaround

However, pricing is more complicated than that. In fact, upon closer examination, none of the services are actually quite as cheap as $0.72 per minute. After clicking on the Cost Estimate tab, you will have the option to specify the length of your recording, the format in which you want to receive your completed transcript, your desired turnaround time, how many speakers are in your audio file, and more. If you are using the Foreign Subtitling service, you will need to select a language. With every option set to its cheapest, the absolute lowest you will pay for basic transcription is $0.90 per minute. If you have a short deadline and difficult audio with multiple speakers, you are looking at a price tag of $3-$4 per minute.

But does the quality of the transcription justify the price? It can be difficult to find reviews for GoTranscript from customers, as most of the reviews out there are from the freelance transcriptionists working for them. GoTranscript itself only lists two one-star reviews on their site, from 2013 and 2015 respectively, while they have over 1,400 five-star reviews published, many of them from as recently as a few days before the time of this review.

Visit any other consumer review site, however, and you will find hundreds of dissatisfied one-star reviews, and several accusations that GoTranscript actively hides poor reviews from their site - and even pays customers to remove their negative reviews. The poor reviews that we could find complain of inaccuracies in the delivered transcriptions, missed deadlines, and poor customer service in response to these complaints; full refunds are reportedly difficult to come by.

That said, positive reviews claim GoTranscript does a good job with foreign language transcriptions, including French, Spanish, and Italian, and many reviews praise the accuracy and efficiency with which their GoTranscript order was delivered.

Overall, GoTranscript seems to be hit or miss, but, considering the questionable quality of their customer service in the event that your transcription doesn't meet your standards... why risk it? You'll have a much more reliable experience with one of the higher-rated transcription services in our evaluation.

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2 stars
We Scribe It

WE SCRIBE IT

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Cost:

From $1.50/minute

Outdated, plain, and pricey, WeScribeIt has a tough time holding its own against the other transcription services we've reviewed for you. Upon visiting WeScribeIt's homepage, the first thing we noticed was the security alert in the search bar informing us that WeScribeIt uses an outdated security system that could expose its users' credit card numbers.

WeScribeIt offers just one transcription service, with legal or medical transcription available for an extra fee.

  • General Transcription: $1.50/minute, 98% accuracy, 10-16-hour turnaround

Astonishingly, $1.50 per minute of audio doesn't get you very much - for a transcription of an audio file featuring two speakers, you are required to pay an additional $0.50/minute. Audio featuring three or more speakers will run you a hefty $2.25/minute. There is no mention of whether this includes timestamping or speaker labels.

According to the FAQ page, WeScribeIt typists are US-based native English speakers who must have "exprience" (sic) and are required to adhere to non-disclosure agreements.

Though there is no information about WeScribeIt's quality assurance process on their website, customer reviews featured on the Testimonials page praise the accuracy and speed with which their transcripts were delivered, as well as the quality of WeScribeIt's customer service. These testimonials, of course, must be taken with a grain of salt - one review mentions WeScribeIt's affordability, which is not a word we would use to describe this transcription service. Neither positive nor negative customer reviews for WeScribeIt written after the year 2015 can be found elsewhere - suggesting just how much traffic they really get these days.

In other words, there's just no good reason to trust this transcription service with your audio files. Who knows what, if anything, you'll actually get back? With so many reputable providers out there, WeScribeIt just doesn't have anything that would convince the average client that they're the right service to get the job done.

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Continued from above

However, when searching for an online transcription service, it can be difficult to know which one to trust. After all, most transcription services employ thousands of transcriptionists, leaving a lot of room for differing levels of quality between projects. This can make it difficult to get a clear idea of the quality of the service you will receive when reading customer reviews online. That's why you want to find a transcription service committed to your satisfaction.

Before deciding which transcription service best meets your needs, take a few moments to consider the following points to ensure that you know what you're getting into:

  • Pricing. Do you know what you're getting for what you're paying? The right transcription service will be transparent about any charges added for poor audio quality, accented speech, timestamping, or multiple speakers.
  • Quality Control. Before your completed transcription file gets to your inbox, it should be reviewed by a quality control team to ensure that it matches the transcription service's standards and yours.
  • Customer Service. Should your transcription file not be up to par, your chosen transcription service should either partially refund you or rework your file until it meets the requirements you paid for.

TopConsumerReviews has reviewed and ranked the best transcription services available today. We hope these reviews help you find the right transcription service for your needs!

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