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      August 5, 2020

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Roam Right vs Travel Insurance

Best Travel Insurance

To help you find the Best Travel Insurance, TopConsumerReviews.com provides you with an in-depth comparison of Roam Right and Travel Insurance.

To see ALL of our reviews for the Best Travel Insurance, please Click Here

Who has the best travel insurance? The last time you took a trip, did you have travel insurance? If you were impacted by a natural disaster, suffered the hassle of lost baggage, or had a medical emergency, chances are good that you were wishing you had purchased a policy!

When it comes to tavel insurance, some people make the mistake of thinking that their credit card company offers protection, only to find out that their travel problems aren't covered. Other people forego travel insurance, assuming that their traditional health insurance policy will be enough to cover medical expenses - only to discover that it can't be used in another country.

Continue reading below reviews

Best Reviews

2020

Travel Insurance Reviews

4.5 stars
Roam Right

ROAMRIGHT

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For almost 50 years, Arch Insurance has been a trusted business, as evidenced by an A+ rating as an accredited business with the BBB. They offer many levels of travel insurance under their brand name of RoamRight: everything from just the basic coverage for domestic travels through multi-trip policies that protect the most avid globetrotters.

5 different travel policy types

Take a look at their list of products on the Travel Insurance Info tab. There, you can see an overview of each of their policy types, to determine what kind you need for your travels. In a nutshell, RoamRight's policies are:

  • Essential: Trip Cancellation, Trip Interruption, Missed Connection/Itinerary Change, Trip Delay, Emergency Accident/Sickness/Medical Expense, Emergency Evacuation/Repatriation, Political Evacuation, Baggage and Personal Effects, Baggage Delay Coverage
  • Preferred: includes the same coverage as the Essential, plus Accidental Death/Dismemberment and several optional upgrades
  • Elite: all of the benefits of Essential and Preferred, plus optional Sports/Hazardous Sports Coverage, Cancel for Work Reasons
  • Multi-trip: pay one fee and cover a year's worth of travel
  • Medical: covers primarily health-related travel issues. No coverage for Trip Cancellation, Missed Connection/Itinerary Change, Trip Delay, or Baggage Delay
Best Travel Insurance

Hazardous Sports Upgrade available

If you've purchased plans from RoamRight in the past, you may notice that they no longer offer two types of plans that were previously included: Adventure and Active. As of the date of our review, most activities were covered under all of their travel insurance plans (for example, biking, hunting, hot air ballooning, sailing, kayaking, and several others). You may need to purchase the Hazardous Sports Upgrade - available with the Elite, Medical, and Multi-Trip Medical plans - if you plan on more dangerous adventures like skydiving, bungee jumping, or caving.

Getting a quote

The easiest way to start your travel insurance policy with RoamRight is by getting a quote. On the main page, you'll be asked to select your state of residence, what type of coverage you need, your departure/return dates, trip cost per person or per trip, the date your deposit was paid, and the dates of birth of all covered travelers.

One limitation of RoamRight is that they only provide policies that are underwritten by their parent company, Arch Insurance. That does make it so that you don't get as many possibilities to choose from. For example, when we got quotes from other sites, we were offered multiple levels of coverage; for some reason, RoamRight only offered us their Preferred plan with no options for changes or upgrades. Their pricing on that plan was competitive with other companies.

Excellent customer service

However, RoamRight earns high marks for their attention to customer service. Customers have been extremely impressed with fast payments on claims, sometimes within just a few days of submitting the documentation. And, with a history spanning nearly a half-century - with A+ ratings from the BBB as well as A.M. Best - Arch Insurance has proven that they have what it takes to succeed within the world of travel insurance.

If you're looking for travel insurance, you should feel very comfortable getting a policy from RoamRight. With a solid history, competivie pricing, and superior customer service, RoamRight is a strong choice for your travel insurance needs.

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4 stars
Travel Insurance

TRAVEL INSURANCE

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Travel Insurance offers plans from 11 different insurance companies: not as many as our first-place site, but still an impressive range that will cover the needs of practically any traveler.

Quick application

Start your quote by answering basic questions like trip cost and travel dates; all of the questions are helpfully located all on one page (compared with several other sites that make you go through several pages in the quote process). You'll be given an initial results page; our trip particulars resulted in 17 plans that matched our needs. From there, if you have specific features in mind - Trip Cancellation, Pre-Existing Condition Exclusion Waiver, and so forth - you'll be able to check those boxes to further filter your results. You can also sort your results in a number of ways, such as by price, provider, or customer reviews - just be aware that you may not see this sort option if you don't have the browser window at full size. v

Showing us what we want

Travel Insurance gets high marks for showing customers at a glance the kind of details they want to know right away: customer reviews, basic coverage details and limits, A.M. Best ratings, and percentage of customers who would recommend each plan. You can also click the Add to Compare button for all of the plans that look like a good choice for your trip coverage.

If you need help from their customer service department, you can use Travel Insurance's toll-free number from 9a-8- Monday through Friday (though the site doesn't specify which time zone that covers).

Responsibility ends with the policy

This leads us to one small drawback with using Travel Insurance as your comparison site: there's no indication that they offer any support should you need to make a claim. In fact, on the Claims page, you'll only find the contact information for each of their providers, but nothing that says that Travel Insurance will help you make your claim (or contest the decision if your claim is denied). To be more competitive with our top-ranked services, we'd love to see Travel Insurance offer something to the people who purchase through their site.

Highly recommended

On the other hand, we were very impressed with the number of positive ratings from customers: more than 30,000 at the time of our review. Granted, most of the customer comments talked about the easy-to-use website and the affordable coverage; few mentioned anything about how claims were handled or how customer service representatives managed concerns or questions. But, with 98% of all Travel Insurance customers recommending the service, we're sure you'll have a good experience using their site to find a policy that fits your travel plans.

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Continued from above

Like most types of insurance, travel insurance is bought in the hopes that you'll never need it. But, for most travelers, it's worth the added expense for the protection it provides.

Just like more traditional forms of insurance, such as medical and auto, travel insurance varies in terms of coverage, options, and costs. Depending on what you select, your policy may cover just the bare basics, like trip cancellation/interruption and baggage/personal items coverage. Or, you may opt for a very comprehensive plan that allows you to cancel your trip for any reason - not the standard list of covered cancellation reasons - and includes coverage for accidental death, emergency evacuation from a foreign country, and so forth.

There are many different companies that specialize in travel insurance. How do you know which one to choose? As you consider your options, here are several aspects to keep in mind:

  • Reputation. Does the travel insurance company have an established track record for customer satisfaction, not just during the process of buying a policy, but more importantly when claims are made? Has the business received any accreditations from A.M. Best or the BBB?
  • Selection. Can you find a wide variety of policies through this business? Do you have the ability to add on optional features, like Cancel for Work Reasons or Pre-existing Conditions coverage?
  • Cost. Does the site offer policies within your budget range? Travel insurance premiums are strictly regulated, but not every site offers policies on both ends of the price spectrum and everywhere in between.

TopConsumerReviews.com has reviewed and ranked the best Travel Insurance companies currently available. We're confident that this information will help you select the right travel insurance policy to cover yourself - and your travel companions - in the event of any unforeseen complications with your trip!

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