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      August 22, 2019

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Authentic Watches vs Zappos

To help you find the Best Watch Stores, TopConsumerReviews.com provides you with an in-depth comparison of Authentic Watches and Zappos.

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Get Your Next Watch from Overstock Today! Where is the best store to buy a watch? No matter what you're looking for - the latest trends, a fitness design that tracks your steps along with the time, or a once-in-a-lifetime gift to commemorate a special occasion - you're not likely to find the best selection at your local jeweler or department store. Brick-and-mortar locations tend to carry only a few select brands and styles.

Even if you spend the whole day walking the mall or driving from one store to the next, you're probably not going to be impressed by what's available. It's easy to see why even the most discerning customers are turning to online watch stores for their purchases. The world's widest selection of styles and brands is just a click away.

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Best Reviews

2019

Watch Store Reviews

4.5 stars
Authentic Watches

AUTHENTIC WATCHES Visit Site

Cost:

From $225 to $44,500

Authentic Watches has been a family owned-and-operated business since 1979. Originally started as McPherson Jewelers out of southern California, this watch store now sells exclusively Swiss-made luxury watches at the industry's best prices.

Unlike some online watch retailers that claim to sell only authentic merchandise, Authentic Watches' products have the original manufacturers' serial numbers intact, and they guarantee that everything they sell is original and 100% authentic.

Although they specify that they are not authorized resellers of the brands they carry, they do offer an excellent extension of most manufacturer warranties, by giving you an extra year of coverage. If you're looking for even longer warranty coverage, the watch you select may have options up to lifetime protection; you'll find those details on each individual watch's page.

On those individual product pages, you can see multiple views of the watch (including a zoom-in for extra detail), along with more information about the watch's movement mechanism, measurements, and any available customer reviews.

Need an impressive last-minute gift? Authentic Watches has you covered: they offer free overnight shipping on all watch purchases over $50 (not including Saturday delivery).

Another customer-friendly policy at this store is the price match guarantee. Contact their customer service team prior to placing your order in order to qualify - just be sure that the competitor's terms (i.e. price, warranty, shipping, return policy) matches what Authentic Watches offers.

One unusual benefit offered by this retailer is their 3% discount - if you make your payment via wire transfer, check, or money order for your watch purchase of less than $10,000. We're not sure how many people would go through the hassle of sending in a payment that way, but it's an option.

The return policy may be the only thing about this store that's just average: 30 days from shipment (not delivery), and, like most stores, they insist that the watch be unworn in order to qualify for a full refund. There's no restocking fee on your first return/exchange.

What about Authentic Watches' reputation? No surprise - it's fantastic. Over 39+ years in business, they have gained thousands of loyal customers, as demonstrated by their "A+" rating and accreditation with the Better Business Bureau. You can also check out more than a thousand reviews linked at the bottom of their site, averaging 4.7 out of 5 stars. Overwhelmingly, customers rave about this store's excellent prices, good selection, and best of all, their friendly, efficient representatives when any issues have arisen post-sale.

The only other reason that Authentic Watches doesn't get a full 5-star rating is their watch selection. For customers who only want Swiss-made watches, this is the perfect store - but for shoppers looking for budget-friendly, basic wristwatches or wearable tech, they won't find it here.

Reputation, customer-friendly policies, competitive prices and easy-to-use online store are all of the reasons we recommend shopping at Authentic Watches if you're looking for a beautiful, well-crafted watch from Tissot, Oris, Hublot, and many more Swiss-made brands.

Visit Site

4.5 stars
Zappos

ZAPPOS Visit Site

Cost:

Starting at: $24.95

When it comes to shopping for a watch there is a lot to consider. Watches can be a very personal accessory and depending on the occasion, watches need to provide the right functionality to suit the person wearing it! Zappos is a very user-friendly website that makes the process of purchasing a watch easy to personalize. You can begin with basic search terms like: Gender, Style, Material and Features. After that, you can refine your search with terms like: Brand, Category, Color, Performance, Display (analog, digital or dual), Face shape, water resistance, theme and closures.

There is an impressive selection for a site that is not completely devoted to watch sales. You can find something very casual or dress it up a little and explore their luxury options. The prices, like the selection, range, from $24.95 to $2,795.00

The photos on the website are clear and detailed and Zappos even takes it a step further and provides a 3D video which provides a more precise visual of the watch. The lengths they go to is the next best thing to actually being able to try the watch on.

If you find a watch that appeals to you, the order process is simple and shipping is FREE! If you are not pleased with the watch, the return policy is amazing! You have 365 days to return the item, unworn, in its original packaging.

Zappos is a leader in customer service in the industry and across the board. They are even regarded as a model for companies seeking to strengthen their own customer service. After learning more about Zappos customer service we can see why. Their 24/7 customer service offers the option to live chat online, call or email with questions. We found them to be pleasant and entirely focused on our satisfaction. Pair this level of professionalism with stellar shipping and return policies and you can't go wrong.

Zappos may not have the selection of more specialized online retailers, but with over 2,000 watches to choose from, we think you'll be able to find something to suit your style. They have a variety of watches that span a variety of preferences with fashion watches, luxury, casual, sport and even smart watches.

Whether you are pairing a watch with formal attire or looking for something to track your fitness at the gym, Zappos will have the latest styles to meet your needs. We are confident, you will be pleased with your Zappos shopping experience and we are certain that your satisfaction is top priority to them.

Visit Site

Continued from above

From dressy, luxury timepieces designed to accessorize with style, to wearable tech that helps you stay connected, you'll find it all online - with the same warranties you'd get when purchasing at a local retailer.

Another reason to use an online watch store is price. Because these merchants typically don't have a physical storefront, their overhead is much less - and that savings is passed along to the customer. And, many online retailers offer a price match guarantee, so that if you should find your desired watch elsewhere at a lower price, you can rest assured that you're not spending more than necessary.

Among the many watch retailers on the market, how can you decide which one should get your business? As you consider the various online watch stores that carry the styles and brands you want, keep in mind these criteria:

  • Selection. Does the retailer have the brand(s) you want, as well as several styles within that brand? Do you have enough of a variety to choose from?
  • Shopping Experience. Is the online store easy to use? Can you find what you're looking for? Is the ordering process smooth? Does the site help you be well-informed about the watch you're buying?
  • Price. Are the prices competitive with other online watch stores? Is shipping included? Are there any other incentives that can save you money or enhance your purchase?
  • Reputation. What do other customers say about their experience with the online watch store? Is the company rated by and/or accredited with the Better Business Bureau?
  • Satisfaction/Returns Policy. If you receive your watch and it doesn't meet your needs, can you get a refund? Is there a restocking fee? Is the company responsive when customers have complaints?

TopConsumerReviews.com has reviewed and ranked the best watch stores available today. We hope this information helps you to find the best watch at the best price right away!

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