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      September 23, 2019

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Zappos vs Brathwait

To help you find the Best Watch Stores, TopConsumerReviews.com provides you with an in-depth comparison of Zappos and Brathwait.

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Get Your Next Watch from Overstock Today! Where is the best store to buy a watch? No matter what you're looking for - the latest trends, a fitness design that tracks your steps along with the time, or a once-in-a-lifetime gift to commemorate a special occasion - you're not likely to find the best selection at your local jeweler or department store. Brick-and-mortar locations tend to carry only a few select brands and styles.

Even if you spend the whole day walking the mall or driving from one store to the next, you're probably not going to be impressed by what's available. It's easy to see why even the most discerning customers are turning to online watch stores for their purchases. The world's widest selection of styles and brands is just a click away.

Continue reading below reviews

Best Reviews

2019

Watch Store Reviews

4.5 stars
Zappos

ZAPPOS Visit Site

Cost:

Starting at: $24.95

When it comes to shopping for a watch there is a lot to consider. Watches can be a very personal accessory and depending on the occasion, watches need to provide the right functionality to suit the person wearing it! Zappos is a very user-friendly website that makes the process of purchasing a watch easy to personalize. You can begin with basic search terms like: Gender, Style, Material and Features. After that, you can refine your search with terms like: Brand, Category, Color, Performance, Display (analog, digital or dual), Face shape, water resistance, theme and closures.

There is an impressive selection for a site that is not completely devoted to watch sales. You can find something very casual or dress it up a little and explore their luxury options. The prices, like the selection, range, from $24.95 to $2,795.00

The photos on the website are clear and detailed and Zappos even takes it a step further and provides a 3D video which provides a more precise visual of the watch. The lengths they go to is the next best thing to actually being able to try the watch on.

If you find a watch that appeals to you, the order process is simple and shipping is FREE! If you are not pleased with the watch, the return policy is amazing! You have 365 days to return the item, unworn, in its original packaging.

Zappos is a leader in customer service in the industry and across the board. They are even regarded as a model for companies seeking to strengthen their own customer service. After learning more about Zappos customer service we can see why. Their 24/7 customer service offers the option to live chat online, call or email with questions. We found them to be pleasant and entirely focused on our satisfaction. Pair this level of professionalism with stellar shipping and return policies and you can't go wrong.

Zappos may not have the selection of more specialized online retailers, but with over 2,000 watches to choose from, we think you'll be able to find something to suit your style. They have a variety of watches that span a variety of preferences with fashion watches, luxury, casual, sport and even smart watches.

Whether you are pairing a watch with formal attire or looking for something to track your fitness at the gym, Zappos will have the latest styles to meet your needs. We are confident, you will be pleased with your Zappos shopping experience and we are certain that your satisfaction is top priority to them.

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3.5 stars
Brathwait

BRATHWAIT Visit Site

Cost:

Starting at $159

Brathwait seeks to provide men and women with elegant, premium watches "without the luxury markup". In their design and marketing alike, this retailer aims for simplicity, luxury, and transparency.

Will you find what you're looking for at Brathwait? That depends. If you want a fitness watch, an entry-level wristwatch, or a variety of brands to choose from, the answer is "no". On the other hand, if you're specifically shopping for a classic-looking, minimalist design, especially with automatic winding, Brathwait may be worth considering.

Brathwait's watch lines consist of the following, available in styles for both men and women:

  • Classic Slim: Swiss quartz precision movement, water resistant to 100 meters, dome sapphire glass with anti-reflective coating; straps available ranging from stainless steel mesh to Melano top grain Italian leather
  • Swiss Classic: similar to the Classic Slim in terms of features and options, the Classic also features a brushed case with luminous hands
  • Automatic Minimalist: featuring the Miyota Ca. 9015 high-beat movement, this model is powered by the kinetic energy of the wearer - no battery required

Customer reviews of the three Brathwait watches are mixed. With the automatic model, some wearers complain about the amount of noise that it makes, even compared with other automatic models by other manufacturers. We also found some comments that the watch straps aren't always suitable for people with larger wrists. On the other hand, many customers praise the construction, quality, and look of Brathwait's timepieces and were very satisfied with their purchase.

We found Brathwait's return policy to be somewhat confusing. At first, we were excited to see their "try-before-you-keep" policy, until we read that the watch has to be unworn in order to qualify. We're not sure how you try a watch without wearing it, especially for the automatic watches that rely on the wearer's movements for power. In general, however, Brathwait's return policy allows for returns within 30 days of delivery, and they cover the cost of the return shipping.

On a more positive note, Brathwait has a 12-month warranty and free worldwide shipping on all orders. We appreciate these customer-friendly policies.

Brathwait watches do seem to be well-made, stylish, and appropriately priced. But, if you're looking for a variety of styles, brands, or price points, this retailer probably won't meet all of your needs.

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Continued from above

From dressy, luxury timepieces designed to accessorize with style, to wearable tech that helps you stay connected, you'll find it all online - with the same warranties you'd get when purchasing at a local retailer.

Another reason to use an online watch store is price. Because these merchants typically don't have a physical storefront, their overhead is much less - and that savings is passed along to the customer. And, many online retailers offer a price match guarantee, so that if you should find your desired watch elsewhere at a lower price, you can rest assured that you're not spending more than necessary.

Among the many watch retailers on the market, how can you decide which one should get your business? As you consider the various online watch stores that carry the styles and brands you want, keep in mind these criteria:

  • Selection. Does the retailer have the brand(s) you want, as well as several styles within that brand? Do you have enough of a variety to choose from?
  • Shopping Experience. Is the online store easy to use? Can you find what you're looking for? Is the ordering process smooth? Does the site help you be well-informed about the watch you're buying?
  • Price. Are the prices competitive with other online watch stores? Is shipping included? Are there any other incentives that can save you money or enhance your purchase?
  • Reputation. What do other customers say about their experience with the online watch store? Is the company rated by and/or accredited with the Better Business Bureau?
  • Satisfaction/Returns Policy. If you receive your watch and it doesn't meet your needs, can you get a refund? Is there a restocking fee? Is the company responsive when customers have complaints?

TopConsumerReviews.com has reviewed and ranked the best watch stores available today. We hope this information helps you to find the best watch at the best price right away!

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