TopConsumerReviews.com is a world-leading consumer product review site. We provide detailed reviews and ratings for thousands of products and services.
Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.
GoDaddy is, arguably, the biggest name in the hosting business. Starting with their infamous SuperBowl ads of the early 2000s, GoDaddy has become a household brand for people wanting to get their website up quickly. Headquartered in Scottsdale, AZ, GoDaddy's revenue is between $1.6 billion and $2 billion and has about 4,000 employees.
The features GoDaddy provides are numerous, including:
In addition, they provide experts to design logos, websites, eCommerce setups, and other marketing materials for your websites.
GoDaddy prices are among the lowest for registering domains and hosting websites. Like most other hosting companies, GoDaddy attracts customers at low introductory rates of between $4 and $8 per month that turn into renewal rates of between $8 and $18 per month after 12 months. Presently, their non-WordPress plans are as low as:
GoDaddy separates its WordPress plans out from its traditional, static website plans. The first tier of WordPress plans is as follows:
GoDaddy also has a set of Managed WordPress service plans that optimize WordPress on their servers so you get the best performance and easiest upgrades. The plans are currently set at:
Despite its popularity as a hosting company, GoDaddy suffers at present from a poor reputation. Many reviewers of the service reported being unhappy with the quality of technical expertise and the slowness of GoDaddy's shared hosting packages in serving up websites. They also didn't appreciate the complex sales process and mystifying configurations of options and upsells when making purchases with the service.
GoDaddy has also engaged in the practice of selling new user information to marketing companies, which again resell the information, resulting in confused users being bombarded with offers from other hosting companies trying to lure them to their services as well.
Further adding fuel to the fire is GoDaddy tech support's unethical practice of upselling packages or additional software without addressing the root cause of the problem the customer was calling about. These upsells are often positioned as solutions to the core issue, but rarely result in a resolution of the ticket. In several cases, users have complained that when their website was hacked, they were told they must buy an additional security package called SiteLock in order for tech support to rescue their site. The more technically-savvy users knew that sites could indeed be rescued without resorting to another purchase and wondered why GoDaddy wasn't concerned enough with security to upsell on SiteLock before the incident had occurred.
GoDaddy has a relatively slow website response time compared to other services in its class. It performs fairly well, with sub-second response times, until between 10 and 25 or more users are concurrently using a GoDaddy-hosted site. At that point, response times range between 25 seconds to 4 minutes.
1&1 is the web hosting company that has been around the longest (since 1988, before the Web, when it served other IT markets). They now mainly serve small businesses with 50 or fewer employees.
1&1's main features include:
Between standard and WordPress hosting, there are six website hosting plans of varying complexity that are all priced in 3 basic tiers.
None of these plans have setup fees, all are payable in advance, and there's a minimum contract term of 12 months. Each has a 12 month billing cycle and a 30 day money back guarantee. Also, each plan includes a free domain when you add it to your order at purchase, but free domains renew at the normal price after 12 months.
For reputation, 1&1 tends to be below average in the number of people who are likely to recommend it to others. This may be due mainly to their brand name not being as recognizable in popular culture, general word-of-mouth, and in mainstream advertising as are GoDaddy and other big name web hosting providers.
On review websites, there are numerous complaints of outdated server software, bad security practices, poor customer service, not being able to cancel service, bad domain registrar service, and people being charged for services they didn't order or use. However, on the consumer complaint sites reviewed, 1&1 is making an effort to reach out to people to resolve their issues.
1&1 claims to be the "safest of the safe" web hosting companies. They do offer SSL, DDoS protection, geo-redundant infrastructure, and secure data centers. However, the fact that they offer a separate security package (SiteLock) as a paid add-on demonstrates they are not fully committed to providing the best security for all customers at all times. A great hosting company will offer the best security for every site on its platform.
Security incidents reported by 1&1 customers include hackers using social engineering to trick 1&1 employees and even account owners into giving them access. Most of these types of incidents appear to be from 2011. In 2016, Symantec, the online security company, recognized 1&1 with its "Game Changer" award for global security leadership. So it is likely that 1&1 has improved its security practices since 2011. Still, complaints about bad security persist in online forums.
While all web hosts eventually experience some degree of down time, performance reviews (in terms of site availability) for 1&1 generally agree that the uptime is very close to 99.9%, as most web hosting services who want to stay in business generally will be. Performance as measured by page loading speed, according to one review, has been steadily improving over GoDaddy performance as measured through a period of 3 years.
For customer service options, 1&1 offers only email and phone support, not online chat support. However, you do have access to 24/7 phone and email support for both technical issues and billing problems.
One customer service review noted it took about 2 minutes to talk to a representative on the phone and 1 hour from when the account owner emailed 1&1 customer service until receiving a response. For both the phone and the email transaction, the first response was courteous and useful one. Everyone's experiences will vary based on the complexity of each individual customer service issue.
To help you find the Best Web Hosting, TopConsumerReviews.com provides you with an in-depth comparison of Go Daddy and 1 & 1.
If you're a business owner, a writer, or a hobbyist, sooner or later you're going to want a website. To have a website, you'll need a web hosting service. There are hundreds of web hosting companies available to host your site, but which one do you choose? And, how do you know what to look for?
The first step in choosing a web host is figuring out how much you want to spend per month in hosting costs. While some web hosts are nearly free when you sign up, there is often some fine print involved. Many web hosting companies will lure you in with cheap pricing at the outset, but then will raise the monthly subscription cost when you renew at the end of a month or a year.
Some web hosting companies will offer you a lower overall cost if you choose to pay up front for multiple years. While some web hosts will seem really expensive compared to other, that's because they're usually offering more value for your dollar in more advanced or innovative features their cheaper competitors aren't covering. Whether you choose a more expensive host will depend on whether those features improve convenience or lead to a better return on investment (ROI).
That leads us to the next decision to make: features. You'll want to decide which features you genuinely need versus which ones you don't really need at all. Aside from the core service of hosting the actual website will be offerings such as web design, do-it-yourself site theme implementation, domain registration, email, eCommerce tools and setup, online advertising to promote your website, website development tools, and search engine optimization (SEO) help. Some of these will be important to you and others will not be necessary.
Security and performance are considerations that often get overlooked in the drive to find the cheapest web hosting available. Cheaper cost to you means the web host is cutting corners somewhere in how they host your site. Often that means "shared hosting", which means your site is put on the same web server as hundreds of others. There are security and site speed implications to this that often are not in your best interests.
Reputation can also be a key factor - web hosts with bad reputations or "fly by night" business practices can hurt your business or position in search results.
Finally, you want to know how reliable and supportive each web host is from the perspective of its customers. How many people are complaining about hacked sites, slow page load times, poor support, and price hikes over time? There will be many, many complaints across all web hosting options, so you'll want to narrow the list of things that are important to you and focus primarily on those as you evaluate options.
Once you have an idea of which web host you want to subscribe to, shopping online will make it easier than ever to find it. To summarize, as you decide which web host should get your business, keep in mind these criteria:
TopConsumerReviews.com has reviewed and ranked the best web hosting companies available today. We hope these reviews will help you find the right web host to make your website appealing, secure, and affordable!
Web Hosting In The News
Setting up a website is not an easy task to overcome. There are tons of decisions to make, one of which is which web host provider to move forward with. But considering the existence of different ...
Published: Mon, 25 Mar 2019 08:16:00 GMT
If you are running a business, having a functional business website is not an option today. It is one of the requisites for running a successful business. This is why it is important to subscribe to ...
Published: Thu, 21 Mar 2019 21:13:00 GMT
WordPress is a blogging platform that powers a huge amount of the internet. Getting your own website hosted on a stable platform is vital for a long-lasting online presence, and that makes ...
Published: Fri, 15 Mar 2019 09:39:00 GMT
Bottom Line: HostGator is an excellent web hosting service that's simple to use and offers an array of useful plans for consumers and small businesses. It's our top pick for shared web hosting and for ...
Published: Thu, 14 Mar 2019 07:11:00 GMT
Mar 13, 2019 (AB Digital via COMTEX) -- Global Web Hosting Services Market In 2018, the global Web Hosting Services market size was million US$ and it is expected to reach million US$ by the end of ...
Published: Wed, 13 Mar 2019 20:35:00 GMT
Quality web hosting can be an expensive affair - but it doesn't have to be. And while you can always fall back on free website hosting providers, there's also a growing number of cheap web hosting ...
Published: Fri, 15 Mar 2019 06:50:31 GMT
Writing Links, an informative website specializing in health, living and tech resources, launched a detailed report on the "8 Best Hosting Companies Compared 2019 - 2020" . The unbiased article ...
Published: Mon, 25 Mar 2019 04:33:00 GMT
BETHESDA, Md., March 25, 2019 (GLOBE NEWSWIRE) -- Host Hotels & Resorts, Inc. (HST) (the "Company" ), the nation's largest lodging real estate investment trust, posted an updated investor ...
Published: Mon, 25 Mar 2019 15:51:00 GMT
anonymous web hosting service (AHS) located on the "dark web" , an area of the Internet that is only accessible by means of special software, allowing users and website operators to remain anonymous or ...
Published: Tue, 26 Mar 2019 02:12:00 GMT
- View Full Site -
Reproduction in whole or in part in any form without the express written consent of TopConsumerReviews.com, LLC is strictly prohibited.