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Interserver vs Host Gator

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INTERSERVER

InterServer has been hosting websites since 1999. The service itself comes as a refreshing surprise with regards to pricing packages being simple, affordable, and having a flat-fee with no "gotcha" pricing at renewal time. InterServer's online community forums, where they handle the majority of their support requests, seem relatively open, low-volume, and civil when compared to other hosting company support experiences. Online reviews of InterServer have many more positive things to say than negative on average.

There is a single pricing plan for standard web hosting at $5 per month which will give you unlimited storage, transfer, websites, and email as well as free SSL certificates. That's rather rare.

WordPress hosting is a bit more expensive but still very reasonable at $8 for unlimited storage, unlimited transfer, 1 website, unlimited email, and free SSL.

If you're into ASP.NET web hosting (a Microsoft application server and scripting technology), InterServer's $5 plan will give you unlimited storage, unlimited transfer, 20 websites, unlimited email, and an ASP + MSSQL setup. SSL is not available with the ASP.NET plan.

All pricing plans are the same whether you pay yearly or monthly, and there are no plans that require a multiple-year commitment.

The web hosting centers are all owned by InterServer rather than leased or co-located. InterServer builds and manages all of its own servers in-house rather than outsourcing it to third-party companies. They even build their own custom Linux kernels (the core of the operating system that runs on the servers). This is another refreshing change from larger hosting companies and puts InterServer in a good position to serve their customers' needs more directly and quickly.

InterServer's Support page is rather sparse, with only an alphabetical directory of topics and articles and no apparent way to contact another human being, unless you happen to scroll all the way to the contact link and phone number in the footer of the site. The support article directory list is somewhat technical, so you'll need to know what you're looking for in advance if you hope to gain by using it. Your better option for connecting with a person (outside of the support ticket link and phone number in the footer), or if you're unsure of what you're looking for, is to use the online community forum.

Their reputation seems to be stellar as well. One stockbroker customer's review stated that he uses their VPS service for trading, clocking in at around 2 milliseconds of response time, which is a great response time for such a low price. Another customer notes that support response time is about 15 minutes. When compared to other hosting companies reviewed, this is quite good.

Overall, InterServer leads the pack in web hosting companies. Their competitive pricing, top quality components, and service all combine to earn InterServer our highest rating.

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HOST GATOR

HostGator was founded in 1997 and is now a hosting brand of Endurance International Group (EIG). The company has a large market presence, bringing in about $800 million a year in revenue. They offer full-service hosting for small and large businesses with competitive pricing.

Hostgator's offerings include:

  • domains
  • web hosting
  • WordPress hosting
  • cloud hosting
  • virtual Private Servers (VPS)
  • dedicated hosting
  • reselling of hosting

The standard, shared, static web hosting packages are priced in three tiers with introductory rates leading to higher renewal rates at the end of 12, 24, or 36 months depending on the term chosen at signup. The renewal rates are not immediately apparent on the HostGator website, so the numbers given below are estimates based on their stated discount on each plan:

  • $3.95 per month with a 36-month renewal rate of about $6.95 per month. This includes a single domain.
  • $5.95 per month with a 36-month renewal rate of about $9.95 per month. This includes unlimited domains.
  • $5.95 per month with a 36-month renewal rate of about $14.95 per month. This includes private SSL and a dedicated IP address.

WordPress hosting is similarly cryptic with regards to renewal rates:

  • $5.95 per month with a 36-month renewal rate of about $9.95 per month. This includes 1 site, 25,000 visits per month, 1 GB of backups, and 50 GB of storage.
  • $7.95 per month with a 36-month renewal rate of about $15.95 per month. This includes 2 sites, 200,000 visits per month, 2 GB of backups, and 150 GB of storage.
  • $9.95 per month with a 36-month renewal rate of about $22.95 per month. This includes 3 sites, 300,000 visits per month, 3 GB of backups, and unlimited storage.

HostGator finds praise in its hosting package pricing being among the lowest available among new users looking for shared hosting. There is also a 45-day money-back guarantee if you're not satisfied with the service. This is a bit more than most other hosting companies which only offer a 30-day guarantee. And, if you need your site migrated over from another host, HostGator will do that for free. Plus, if you buy a premium plan, they'll do malware scans and fixes and give you a free SSL certificate, which is important for secure eCommerce and good SEO.

People like the familiar cPanel interface. However, some find that HostGator lacks CPU (processing) power and memory, causing CMS platforms like WordPress to install incorrectly. The VPS offering has also been reviewed as being lackluster when compared to shared hosting. However, most shared hosting customers aren't going to be as concerned about VPS offerings until their sites become popular enough to need VPS.

Other problems HostGators have reported include long hold times on phone and chat as well as long resolution times for email-based support tickets. One reviewer wrote about how his web development client's sites were frequently hacked and taken down by HostGator, which replaced the site with a "suspended" message. Upon calling support to resolve the issue, the support reps consistently told them they had to purchase other services to secure the sites. He canceled HostGator and moved the site to another hosting company, but was unable to obtain any refunds for the HostGator plan.

Backups at HostGator come in two types: "instant" backups, which the user initiates through the cPanel on an as-needed, manual basis, and truly automatic backups, which cost $15.95 per year.

HostGator's performance is on the slower side, being just under 1 second to render a page for one user on shared hosting. Their Cloud hosting service, being about twice as fast as their shared server offerings, is a much better option for all website performance concerns.

Uptime at HostGator could be much better. It registered at about 99.85% in one test, which is far below the industry average of 99.90% and the industry ideal of 99.95% or more.

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Web Hosting

To help you find the Best Web Hosting, TopConsumerReviews.com provides you with an in-depth comparison of Interserver and Host Gator.

If you're a business owner, a writer, or a hobbyist, sooner or later you're going to want a website. To have a website, you'll need a web hosting service. There are hundreds of web hosting companies available to host your site, but which one do you choose? And, how do you know what to look for?

The first step in choosing a web host is figuring out how much you want to spend per month in hosting costs. While some web hosts are nearly free when you sign up, there is often some fine print involved. Many web hosting companies will lure you in with cheap pricing at the outset, but then will raise the monthly subscription cost when you renew at the end of a month or a year.

Some web hosting companies will offer you a lower overall cost if you choose to pay up front for multiple years. While some web hosts will seem really expensive compared to other, that's because they're usually offering more value for your dollar in more advanced or innovative features their cheaper competitors aren't covering. Whether you choose a more expensive host will depend on whether those features improve convenience or lead to a better return on investment (ROI).

That leads us to the next decision to make: features. You'll want to decide which features you genuinely need versus which ones you don't really need at all. Aside from the core service of hosting the actual website will be offerings such as web design, do-it-yourself site theme implementation, domain registration, email, eCommerce tools and setup, online advertising to promote your website, website development tools, and search engine optimization (SEO) help. Some of these will be important to you and others will not be necessary.

Security and performance are considerations that often get overlooked in the drive to find the cheapest web hosting available. Cheaper cost to you means the web host is cutting corners somewhere in how they host your site. Often that means "shared hosting", which means your site is put on the same web server as hundreds of others. There are security and site speed implications to this that often are not in your best interests.

Reputation can also be a key factor - web hosts with bad reputations or "fly by night" business practices can hurt your business or position in search results.

Finally, you want to know how reliable and supportive each web host is from the perspective of its customers. How many people are complaining about hacked sites, slow page load times, poor support, and price hikes over time? There will be many, many complaints across all web hosting options, so you'll want to narrow the list of things that are important to you and focus primarily on those as you evaluate options.

Once you have an idea of which web host you want to subscribe to, shopping online will make it easier than ever to find it. To summarize, as you decide which web host should get your business, keep in mind these criteria:

  • Features. Which features does the web host offer and do you need all the features or just some of them?
  • Cost. How are the hosting costs structured? Will there be monthly subscription cost hikes after a certain period of time?
  • Reputation. What are people saying about the web host online? Is the web host going to shut down or change names soon, and are they engaging in shady practices that can hurt your brand?
  • Security. How many security incidents has the web hosting company experienced? Are there widespread complaints of site outages? If so, how quickly and to what extent were those issues addressed?
  • Performance. Are websites generally faster or slower on one web hosting service compared to its competitors? Does the web host offer plans that handle increasing numbers of visitors or sudden traffic spikes with more ease?
  • Customer Service. If you experience problems with your website, what are the contact options for getting support, and how responsive are they? Are support representatives courteous and helpful, or are they rude and condescending? How long does it take to fix problems?

TopConsumerReviews.com has reviewed and ranked the best web hosting companies available today. We hope these reviews will help you find the right web host to make your website appealing, secure, and affordable!



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