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      December 7, 2019

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  9. Light In The Box

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Zappos vs Light In The Box

Best Wedding Dresses

To help you find the Best Wedding Dresses, TopConsumerReviews.com provides you with an in-depth comparison of Zappos and Light In The Box.

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A wedding is one of the most special and memorable times of a woman's life. When getting ready for such an important day, every bride wants to feel attractive and confident. That all starts with a beautiful, well-fitting wedding dress.

Finding the right wedding dress, however, can be a time-consuming and frustrating experience. Driving from store to store, trying on different wedding dresses, and agonizing over limited selections can quickly turn the event into a nightmare.

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Best Reviews

2019

Wedding Dresses Reviews

3.5 stars
Zappos

ZAPPOS

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Cost:

Starting from $41.00

Zappos has a limited variety of wedding dresses but the choices they do offer seem well-chosen and may get some attention just for the sake of convenience.

The website is easy to navigate and refine your searches to suit your style, size and specifications. You can search by length (long, short, knee length, tea length or asymmetrical). You can search by dress type, sleeve length, neckline style, material, color and price. The limited inventory also has a limited price span, ranging from $41.40 to $1900.00.

If you find yourself in a pinch and need a dress fast, the prompt delivery may accommodate your needs and the low-risk return policy will assure that you wonít get stuck with a dress you donít love. If you order a dress, you will have an entire year to change your mind! Simply login to print a FREE UPS label and send it back, unworn, in its original packaging within 365 days of your purchase.

Zappos customer service is a big draw for its customers site-wide for all of their merchandise. The 24/7 customer service professionals are available by live online chat, phone call or email to answer your questions. Customer satisfaction is an obvious priority for this company. Shipping is prompt and free and their return policy is hard to beat with an entire year to return for a full refund.

Zappos is a good option for the low-maintenance, easy to please bride who needs a dress in a hurry and may change her mind. We hope Zappos will consider expanding their wedding dress selection to appeal to a broader market. If you are lucky enough to find your dream dress on Zappos we are confident you will not be disappointed with your over-all shopping and customer service experience.

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1 star
Light In The Box

LIGHT IN THE BOX

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Cost:

Starting from $59.99

Light in the Box is a Chinese Wholesale company with over 95,000 products that include wedding dresses, cell phones, health and beauty products, outdoor sports, and much more. The categories of wedding dresses are listed on the left side, offering many different options to select from. The website is organized well and has a clean look.

Each wedding dress ordered is either custom made or tailored to the customer's measurements. This causes the wedding dress to be shipped at a minimum of 16 working days from when the order is placed. The shipping costs vary based upon each item, they are calculated at checkout.

The website looks nice, but with a little more research about customer's experiences purchasing wedding dresses from Light in the Box, we have grave concerns about their quality of wedding dresses and customer service. There are more complaints listed about this company then any other company we reviewed. Many of the complaints have to do with the extremely poor quality of wedding dress received, stating that the wedding dress pictured on the website does not reflect the quality of wedding dress received.

The website states that the pictures shown with the model and the wedding dress are taken in their studios, but we found the same exact pictures listed on many other company's websites. These pictures in fact come directly from the wedding dress designers themselves, showing the falsehood in Light in the Box's claims. Other complaints involve trying to contact customer service and not being able to get a hold of a real person. We repeatedly called the phone number listed and could not get a live person on the phone either.

The return policy makes the customer believe that it should be an easy process to return a wedding dress. However, we found many complaints that once a customer was able to get ahold of the company, they often received the run around and were told the wedding dress could not be returned.

There is too much negative feedback on this company for us to recommend it. With several better wedding dress options available, we suggest you shop elsewhere.

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Continued from above

Shopping for a wedding dress online can alleviate all of these frustrations. With the click of a mouse, you can browse through hundreds of wedding dresses from a variety of top wedding dress designers. You can find wedding dresses in all different sizes and colors, and often at a much lower cost than anything you can find in a local store.

However, not all wedding dress stores are the same. You should consider a few important factors when starting your wedding dress shopping effort:

  • Selection. How large is the wedding dress selection? A large number of wedding dress designs will increase your chances of finding the perfect wedding dress to suit your body type, budget and preferences.
  • Cost. How does the price of the wedding dress compare with other stores? Are you getting a great price, or are you paying a premium? Does the store only cater to high end wedding dresses, or do they offer a selection that anyone can afford?
  • Return Policy. In the event you're not happy with your wedding dress once it arrives, are you able to return it for a full refund?

TopConsumerReviews.com has reviewed and ranked the best wedding dress stores available today. We hope this information helps you find that perfect wedding dress for your beautiful wedding!

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