House of Brides vs Light In The Box
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House of Brides vs Light In The Box
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House of Brides is an online wedding store that has multiple retail locations in the Chicago area. Unlike some of the lower-rated companies in our review that feature knock-off designer wedding dresses, House of Brides sells the actual designer wedding dresses at discounted prices.
Interestingly, online prices for House of Brides are much cheaper than their retail locations. This is important, because they don't honor the Internet prices in the stores. We found some poor reviews of the customer service in House of Brides stores, as well as complaints with delays in receiving wedding dresses when the stores had to order them directly. The owner of House of Brides was also in the news recently for pleading guilty to fraudulent sales tax returns. It seems that ordering online is a better option than buying in the store.
The website is an average looking website. The search for your wedding dress can be narrowed down by many categories including designer, price, neckline, waistline, fabric, sleeve length and much more. They do not offer alterations through their website and suggest that you try on the wedding dress at a bridal store before ordering to make sure the wedding dress is what you want. Of course, once you receive the wedding dress you can find someone locally who can make small changes for you.
Free shipping is offered on all wedding dress purchases. Unfortunately, House of Brides does not accept any returns whatsoever. Once the purchase is complete, the order cannot be cancelled or returned. That is a large risk, especially since some people may not be able to see the wedding dress in person.
Despite the good selection and fair pricing, House of Brides drops in our ratings due to some website functionality issues and the lack of any return policy.
Light in the Box is a Chinese Wholesale company with over 95,000 products that include wedding dresses, cell phones, health and beauty products, outdoor sports, and much more. The categories of wedding dresses are listed on the left side, offering many different options to select from. The website is organized well and has a clean look.
Each wedding dress ordered is either custom made or tailored to the customer's measurements. This causes the wedding dress to be shipped at a minimum of 16 working days from when the order is placed. The shipping costs vary based upon each item, they are calculated at checkout.
The website looks nice, but with a little more research about customer's experiences purchasing wedding dresses from Light in the Box, we have grave concerns about their quality of wedding dresses and customer service. There are more complaints listed about this company then any other company we reviewed. Many of the complaints have to do with the extremely poor quality of wedding dress received, stating that the wedding dress pictured on the website does not reflect the quality of wedding dress received.
The website states that the pictures shown with the model and the wedding dress are taken in their studios, but we found the same exact pictures listed on many other company's websites. These pictures in fact come directly from the wedding dress designers themselves, showing the falsehood in Light in the Box's claims. Other complaints involve trying to contact customer service and not being able to get a hold of a real person. We repeatedly called the phone number listed and could not get a live person on the phone either.
The return policy makes the customer believe that it should be an easy process to return a wedding dress. However, we found many complaints that once a customer was able to get ahold of the company, they often received the run around and were told the wedding dress could not be returned.
There is too much negative feedback on this company for us to recommend it. With several better wedding dress options available, we suggest you shop elsewhere.
To help you find the Best Wedding Dresses, TopConsumerReviews.com provides you with an in-depth comparison of House of Brides and Light In The Box.
A wedding is one of the most special and memorable times of a woman's life. When getting ready for such an important day, every bride wants to feel attractive and confident. That all starts with a beautiful, well-fitting wedding dress.
Finding the right wedding dress, however, can be a time-consuming and frustrating experience. Driving from store to store, trying on different wedding dresses, and agonizing over limited selections can quickly turn the event into a nightmare.
Shopping for a wedding dress online can alleviate all of these frustrations. With the click of a mouse, you can browse through hundreds of wedding dresses from a variety of top wedding dress designers. You can find wedding dresses in all different sizes and colors, and often at a much lower cost than anything you can find in a local store.
However, not all wedding dress stores are the same. You should consider a few important factors when starting your wedding dress shopping effort:
TopConsumerReviews.com has reviewed and ranked the best wedding dress stores available today. We hope this information helps you find that perfect wedding dress for your beautiful wedding!
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