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Top Wedding vs Light In The Box

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Top Wedding offers a wide selection of wedding gowns, with more than 1,700 dresses in a variety of designs currently featured on their website. The site is easy to use, with left-hand navigation that allows brides to narrow down their options by price, silhouette, fabric, body shape, and several other categories. Customers can also sort by designer, but even their most popular one, Amaranta, didn't show up on any other retailers' sites; there are no dresses from more recognized names like Vera Wang or Oleg Cassini.

Top Wedding's customer reviews are a mixed bag. Some shoppers are very pleased with their purchase, stating that the dress exactly matched their expectations, was shipped on time, and that customer service handled any issues promptly. On the other hand, there are more than a few customers who had serious problems with getting orders delivered, with finding that the gown delivered was of much lower quality than what was pictured on the site, or that no help was offered by customer service until they posted a negative review online. Coupled with a discouraging F rating by the Better Business Bureau, these negative experiences make it difficult to know if a bride will receive the dress she wants in a timely fashion and if it will match what she saw on Top Wedding's website.

In fact, we suspect that Top Wedding is similar to other Chinese-based wedding retailers in our review that post images of dresses from high-end designers and then create copies to sell to their own customers. We found several dresses in the Morilee line by Madeline Gardner, for example, that are represented on Top Wedding's site with no mention of the designer, the line, or with any indication that the gowns sold are actually authentic.

Top Wedding's return policy is equally murky. On the return policy page, it says that there are no returns or exchanges on Dresses, unless the product received is incorrect (such as the wrong color, size, and so on). When reading through Top Wedding's detailed return instructions, it becomes clear that only returns that meet very strict criteria will actually be approved by their customer service department.

Although some customers have been very happy with their purchase from Top Wedding, their lack of accreditation and F rating with the BBB, along with seemingly sketchy practices (such as selling designer dresses with no credit given to those designers) leave us with a number of serious questions about the site's credibility. We strongly suggest that brides start their shopping with one of the more reputable retailers in our review.

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Light in the Box is a Chinese Wholesale company with over 95,000 products that include wedding dresses, cell phones, health and beauty products, outdoor sports, and much more. The categories of wedding dresses are listed on the left side, offering many different options to select from. The website is organized well and has a clean look.

Each wedding dress ordered is either custom made or tailored to the customer's measurements. This causes the wedding dress to be shipped at a minimum of 16 working days from when the order is placed. The shipping costs vary based upon each item, they are calculated at checkout.

The website looks nice, but with a little more research about customer's experiences purchasing wedding dresses from Light in the Box, we have grave concerns about their quality of wedding dresses and customer service. There are more complaints listed about this company then any other company we reviewed. Many of the complaints have to do with the extremely poor quality of wedding dress received, stating that the wedding dress pictured on the website does not reflect the quality of wedding dress received.

The website states that the pictures shown with the model and the wedding dress are taken in their studios, but we found the same exact pictures listed on many other company's websites. These pictures in fact come directly from the wedding dress designers themselves, showing the falsehood in Light in the Box's claims. Other complaints involve trying to contact customer service and not being able to get a hold of a real person. We repeatedly called the phone number listed and could not get a live person on the phone either.

The return policy makes the customer believe that it should be an easy process to return a wedding dress. However, we found many complaints that once a customer was able to get ahold of the company, they often received the run around and were told the wedding dress could not be returned.

There is too much negative feedback on this company for us to recommend it. With several better wedding dress options available, we suggest you shop elsewhere.

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Best Wedding Dresses

To help you find the Best Wedding Dresses, provides you with an in-depth comparison of Top Wedding and Light In The Box.

A wedding is one of the most special and memorable times of a woman's life. When getting ready for such an important day, every bride wants to feel attractive and confident. That all starts with a beautiful, well-fitting wedding dress.

Finding the right wedding dress, however, can be a time-consuming and frustrating experience. Driving from store to store, trying on different wedding dresses, and agonizing over limited selections can quickly turn the event into a nightmare.

Shopping for a wedding dress online can alleviate all of these frustrations. With the click of a mouse, you can browse through hundreds of wedding dresses from a variety of top wedding dress designers. You can find wedding dresses in all different sizes and colors, and often at a much lower cost than anything you can find in a local store.

However, not all wedding dress stores are the same. You should consider a few important factors when starting your wedding dress shopping effort:

  • Selection. How large is the wedding dress selection? A large number of wedding dress designs will increase your chances of finding the perfect wedding dress to suit your body type, budget and preferences.
  • Cost. How does the price of the wedding dress compare with other stores? Are you getting a great price, or are you paying a premium? Does the store only cater to high end wedding dresses, or do they offer a selection that anyone can afford?
  • Return Policy. In the event you're not happy with your wedding dress once it arrives, are you able to return it for a full refund? has reviewed and ranked the best wedding dress stores available today. We hope this information helps you find that perfect wedding dress for your beautiful wedding!

Wedding Dresses In The News

Katharine McPhee Tries on Wedding Dresses and Looks Like a Beautiful Bride

Katharine McPhee gave fans a glimpse into her wedding planning process on Tuesday by posting a picture of herself at a bridal gown fitting on Instagram. But don't get too excited. McPhee assured her f...

Published:  Wed, 16 Jan 2019 06:25:00 GMT

Katharine McPhee tries on stunning wedding dress during fitting with future stepdaughter

Katharine McPhee is ready for her happily ever after with fiance David Foster - and she already looks the part. The 34-year-old "American Idol" alum recently tried on a stunning wedding dress along wi...

Published:  Wed, 16 Jan 2019 10:23:00 GMT

Katharine McPhee Looks Stunning as She Tries on Wedding Dresses

Katharine McPhee is getting ready to tie the knot! The 34-year-old singer -- who's currently in London rehearsing for her starring role in the West End's production of Waitress -- took to Instagram on ...

Published:  Wed, 16 Jan 2019 06:30:00 GMT

All the Details on the Hayley Paige Wedding Dress Lauren Burnham Wore to Marry Arie Luyendyk Jr.

Click to share on Facebook (Opens in new window) Click to share on Twitter (Opens in new window) "Lauren's gown was created from a very romantic and imaginative place," Paige tells Us of the flowery s...

Published:  Wed, 16 Jan 2019 09:28:00 GMT

Katharine McPhee tries on wedding dresses with future stepdaughter

Katharine McPhee is prepping for her walk down the aisle with a little help from her future stepdaughter. "Wedding dress fittings today with @jordiefos! It was such a happy day," McPhee, 34 ...

Published:  Wed, 16 Jan 2019 07:46:00 GMT

Katharine McPhee Tried On Wedding Dresses With Her Future Stepdaughter - See Her Gorgeous Pic

Katherine McPhee is one step closer to taking that walk down the aisle with David Foster. On Tuesday, she revealed she recently spent a day getting fitted for her wedding gown with soon-to-be stepdaug...

Published:  Wed, 16 Jan 2019 12:22:00 GMT

"˜Blue Bloods': How Vanessa Ray Got Help Picking Eddie's Wedding Dress

Blue Bloods fans have been waiting a long time for police partners, Eddie Janko (Vanessa Ray) and Jamie Reagan (Will Estes) to officially become a couple. Now the characters are getting married and pl...

Published:  Wed, 16 Jan 2019 09:11:00 GMT

Katharine McPhee Shares Photo From Wedding Dress Fitting

Plans are already in motion for actress Katharine McPhee's upcoming wedding. The bride-to-be recently posted photos from her wedding dress fitting, which means she's already picked out her special dre...

Published:  Wed, 16 Jan 2019 09:56:00 GMT

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