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      January 27, 2020

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De Novo Hair vs Wigs Buy

Best Wig Stores

To help you find the Best Wigs, TopConsumerReviews.com provides you with an in-depth comparison of De Novo Hair and Wigs Buy.

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Wigs are becoming more and more popular each year for people of all ages and ethnicity. Not only are wigs super convenient in today's hectic times, but the latest wigs are so realistic that changing a hair style only takes a few moments.

Today, a few local wig boutiques exist, but they can be very expensive and usually offer only a limited selection. Many wig owners are finding that the largest selection of wigs and best pricing can be found when shopping for wigs online. But which wig companies provide the best shopping experience, and top quality, affordable wigs?

Continue reading below reviews

Best Reviews

2020

Wigs Reviews

3 stars
De Novo Hair

DE NOVO HAIR

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Cost:

From $399 to $499

De Novo Hair is a Baltimore based company that sells essentially three styles of custom, full lace, Indian Remy hair wigs. Each wig may be customized in color, length and size. De Novo Hair also sells a small selection of lace frontals and hair pieces. The shopping experience is a bit of a challenge with this website. Awkward navigation and selection keys left us confused, at times.

To shop the wig selection at De Novo Hair, the customer clicks on "In Stock Products" and finds a selection of precision cut, straight/uncut, and curly or wavy wigs . This is where the confusion starts. If you click on Precision cuts you're directed to three pictures listing again precision cut, uncut and wavy wigs. At this point, it appears their entire selection of wigs is limited to only 3 customizable options. However, after our third visit to the website we were surprised to find that if we clicked on "Styles Gallery" we would encounter over 150 different styles to choose from. De Novo also offers a nice option that allows customers to upload their own look to have stylists recreate.

It appears that many wigs at De Novo Hair are considered a custom purchase and shoppers can anticipate a 7-9 week time frame to complete. If an item is considered non-custom the shopper has 7 days to return. Custom orders may be exchanged for store credit which is great if the color and look don't work out. However, that does not include Unique Customer Color wigs which may not be returned or exchanged. The return and exchange rules are rather extensive and should be viewed prior to making a purchase.

De Novo Hair asks that 50% of the balance be paid at the time of order which is a non-refundable deposit. Shipping was a little pricey starting at $16 for ground and going up dramatically from there.

Overall, we think De Novo Hair provides high quality, beautiful wigs. We hope that in the future their online shopping experience dramatically changes for the better. When paying such a large sum of money, people want to feel confident in the effort and this website was just too confusing at times.

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1.5 stars
Wigs Buy

WIGS BUY

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Cost:

From $107.23 to $456.38

Wigsbuy offers 100% human hair wigs, hair extensions, accessories and tools. Their selection includes more than 500 wigs in a variety of lengths and styles.

Using the site is easy: shop by hair length, or even search for a celebrity's name whose hairstyle you'd like to have for yourself (Gabrielle Union, Rihanna, Nina Dobrev, and so on). As you select a wig, you'll be able to see your color options. You may also find it helpful to see customer comments on many of the available wigs - sometimes with photos of how it looked in real use, including any dyes or other hair products used post-purchase.

Shipping is free on all orders over $39, which covers every wig that Wigsbuy carries.

Customer reviews of the Wigsbuy experience are very mixed. Some shoppers say that they got exactly what they were expecting, and that their Wigsbuy wig has become their go-to hairpiece. But, we found hundreds of reviews that said the opposite: that the wigs they received didn't even seem to be made of real human hair as advertised, that what they got didn't look anything like the photos, and that their wig fell apart within just a few wears.

We also found a high number of complaints about Wigsbuy's order process. Customers report being charged for wigs they never received, getting cancellation fees even when their orders haven't been shipped, and having a difficult time getting a refund for flawed wigs.

You should also be aware that your wig will definitely not be shipped from the US. You will likely have customs fees to pay because all orders ship from China, but unfortunately Wigsbuy can only tell you to "please find out as much as you can about your import taxes in your own country before completing your order". You'll also be expected to pay any return shipping fees, if you - like many customers - decide that your wig doesn't live up to your expectations.

With so many other reputable retailers of Wigs available today, it's hard to recommend that you purchase yours from Wigsbuy. You might get a wig you really love, but given that their prices are on the high end without delivering an equally-high level of quality and customer service, you should probably consider a higher-rated wig store in our review.

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Continued from above

Not all wig retailers are the same. Before shopping for a new wig, you should consider the following factors:

  • Selection. How many wigs does the company offer? Do they sell both human hair wigs and synthetic wigs?
  • Price. Is the pricing for the wigs competitive with other wig retailers? What can you expect to pay for a quality wig?
  • Customer Service. Is the wig store geared towards the customer with a return policy, affordable shipping, and easy website navigation?

TopConsumerReviews.com has reviewed and ranked the best wig stores available today. We hope these reviews help you find your next wig that helps you look great!

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