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Uniwigs is a California-based retailer of wigs, both synthetic and human hair alike. They offer an impressive variety of styles, colors, and cap preferences; shoppers will particularly appreciate the ability to see products that match current trends. For example, after the Grammys, celebrities like Taylor Swift and Selena Gomez were pictured along with the perfect wig to match their hairstyle.
This retailer also provides a selection for customers with more specific needs, such as Jewish wigs or wigs for people experiencing hair loss due to alopecia or chemotherapy. Wigs can also be customized according to the customer's preference, though customers should be aware that delivery times are considerably longer for custom-made products. Shipping costs a very reasonable $4.95 for orders under $49, and is free for all other orders.
Unfortunately, the site makes it difficult to sort through the available wigs; there is no feature enabling shoppers to sort by length, color, or even style. Instead, customers must choose whether they prefer human hair or synthetic, as well as a particular style they prefer. For new shoppers, this could prove to be frustrating. Additionally, several spelling and grammatical mistakes on the website might be indicative of potential difficulties in communicating with the retailer. However, looking at the hundreds of customer reviews that praise Uniwig's personalized attention, fast shipping, and overall quality, it appears that despite any site flaws, the actual product and customer service are delivering results well.
Uniwig's exchange and return policy is relatively strict: customers may make one exchange on a product and will be charged a handling fee anywhere from 15-30%, and returns also have a restocking fee of 15%. Also, there is a 15-30% cancellation fee after the first 24 hours on orders that haven't shipped, so customers should be absolutely certain of their purchase prior to submitting their order.
Overall, Uniwig's selection and pricing make them a solid choice for wigs, but we hope that their site will add better functionality with respect to sorting through products as well as clearing up the mistakes that detract from the quality wigs they offer.
De Novo Hair is a Baltimore based company that sells essentially three styles of custom, full lace, Indian Remy hair wigs. Each wig may be customized in color, length and size. De Novo Hair also sells a small selection of lace frontals and hair pieces. The shopping experience is a bit of a challenge with this website. Awkward navigation and selection keys left us confused, at times.
To shop the wig selection at De Novo Hair, the customer clicks on "In Stock Products" and finds a selection of precision cut, straight/uncut, and curly or wavy wigs . This is where the confusion starts. If you click on Precision cuts you're directed to three pictures listing again precision cut, uncut and wavy wigs. At this point, it appears their entire selection of wigs is limited to only 3 customizable options. However, after our third visit to the website we were surprised to find that if we clicked on "Styles Gallery" we would encounter over 150 different styles to choose from. De Novo also offers a nice option that allows customers to upload their own look to have stylists recreate.
It appears that many wigs at De Novo Hair are considered a custom purchase and shoppers can anticipate a 7-9 week time frame to complete. If an item is considered non-custom the shopper has 7 days to return. Custom orders may be exchanged for store credit which is great if the color and look don't work out. However, that does not include Unique Customer Color wigs which may not be returned or exchanged. The return and exchange rules are rather extensive and should be viewed prior to making a purchase.
De Novo Hair asks that 50% of the balance be paid at the time of order which is a non-refundable deposit. Shipping was a little pricey starting at $16 for ground and going up dramatically from there.
Overall, we think De Novo Hair provides high quality, beautiful wigs. We hope that in the future their online shopping experience dramatically changes for the better. When paying such a large sum of money, people want to feel confident in the effort and this website was just too confusing at times.
To help you find the Best Wigs, TopConsumerReviews.com provides you with an in-depth comparison of Uniwigs and De Novo Hair.
Wigs are becoming more and more popular each year for people of all ages and ethnicity. Not only are wigs super convenient in today's hectic times, but the latest wigs are so realistic that changing a hair style only takes a few moments.
Today, a few local wig boutiques exist, but they can be very expensive and usually offer only a limited selection. Many wig owners are finding that the largest selection of wigs and best pricing can be found when shopping for wigs online. But which wig companies provide the best shopping experience, and top quality, affordable wigs?
Not all wig retailers are the same. Before shopping for a new wig, you should consider the following factors:
TopConsumerReviews.com has reviewed and ranked the best wig stores available today. We hope these reviews help you find your next wig that helps you look great!
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