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Blinds Express vs American Blinds
To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Blinds Express and American Blinds.
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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.
Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.
Blinds Express has made quite a few changes to their online store over the last few years, bringing you a much more user-friendly shopping experience.
If you know what you're looking for, type it into the search bar at the top. Or, maybe you know you want Bali, Levolor, or Norman Blinds: you'll find that in the Brand dropdown box, or under the specific category of window treatments as well. Alternately, it's just as easy to choose which type of blinds you need and go from there, ranging from traditional Vertical and Wood Blinds to Skylight Blinds and more. If you're
in a hurry, be sure to look at the Quick Ship options that are delivered with 5-day shipping.
Once you've narrowed down the available window treatments by category, it's easy to filter the results by type, brand, material, opacity, production time, and popular features. This is a huge improvement to earlier versions of the Blinds Express online store.
Each product offers detailed information about how to measure and install your blinds or shades, specifications, and color options. You can order free samples, if you'd like to see how a particular color or material looks with your current decor.
When it comes to pricing, this store has some of the best rates in the industry. Looking at the Levolor Visions Faux Wood Blinds we chose as our comparison product across retailers, Blinds Express had the lowest price - no discount code or special promotion required. They also offer a Best Price Promise: if you find your blinds at a better price somewhere else, fill out the contact form on the Blinds Express website
or call their toll-free number, and they will either match or beat the competitor's price.
And, if you have a great experience and submit a testimonial to their site, Blinds Express will give you a 2% discount on your next order. Of course, that means that all of the reviews on their site are positive - but we were pleased to see that reviews on independent sites also said that the shopping experience with this retailer is a good one. As a sister brand to Window Flair, this company has been in business
for nearly 50 years and has an "A+" rating with the BBB.
Shipping is free on most orders under 94" in length. If your window blinds are longer than that, expect a freight fee of $75 to $80. You may also find that orders of particular brands (e.g. Norman) will incur a shipping fee; those are controlled by the manufacturer, not by Blinds Express. To avoid those delivery costs, you can always consider buying their in-house brand - which will probably save you money over
name brands as well.
Blinds Express only allows returns in the case of warranty repairs. For this reason, they strongly recommend that you order free swatches, use their online measuring tools, and/or contact their customer service to get assistance over the phone prior to placing your order. Warranties are issued by the manufacturers of the blinds or window treatments you order, so terms may vary. But, if you receive defective or damaged
products, Blinds Express will replace them and arrange for the return of the damaged goods at no cost to you; be sure to notify them within 30 days of delivery if this is the case.
We're pleased to see so many helpful changes to the Blinds Express site, earning this retailer a higher ranking among companies that sell Window Blinds. Because of their strong reputation and long history within the industry, Blinds Express is worth considering if you're buying shades, shutters, or blinds for your windows.
American Blinds has come a long way since our last review. With a much more user-friendly website, improved customer satisfaction policies, and a call center with dozens of window decorating experts on standby, this Texas-based retailer is definitely interested in earning your business.
Looking at our base comparison window treatment - Levolor Visions 2" Faux Wood Blind - American Blinds' pricing was right in the middle, at $39.64. This price reflects a promotional discount of 35%, but customers report that AB tends to have rolling promotions year-round, so just make sure you look for the coupon code and enter it at checkout to get the lowest possible price.
Shopping the site by brand, window treatment, or feature is a breeze: just use the headings at the top of the page. You can also get design inspiration by using the Lookbook link; you'll see ideas for specific rooms in your house, decorating styles like Modern or Traditional, or even by window treatment type.
When you find the blinds you want, the product page will give you a wealth of details, from specifications and mounting requirements to estimated installment times and any child safety features you may want to know. You'll also find quick links to instructions for measuring and installation, as well as the specific care and warranty information for that product. You'll probably also see reviews about that specific
window treatment - often with photos from customers, showing how it looks once it's been installed in an actual home.
Another improvement is the satisfaction guarantee: originally limited to 14 days, their policy now covers the first 30 days after delivery. You can return your product and get a suitable replacement at no extra charge; if American Blinds determines that a replacement won't solve the problem, they'll refund your money. Be aware that if you ask for a refund because of color issues, you must have received a swatch prior
to your order in order to be eligible for the guarantee. Those swatches now ship for free, and they come with a discount offer of 30% on an order of $299+.
You can also take advantage of their "Love It for Less Guarantee": if you place an order and find the same product at a lower price on a competitor site within 14 days, American Blinds will refund the difference.
Shipping is free for products that are smaller than 96", and $30 for each oversized product. Unfortunately, if you live in Alaska or Hawaii, American Blinds won't ship to you at all.
American Blinds had an "A+" rating with the Better Business Bureau, with only a handful of registered complaints. Elsewhere, however, we found customers who said that American Blinds didn't deliver on their new-and-improved customer satisfaction policies. Some of those complaints described situations where the customers hadn't followed the policy of needing to order swatches to be eligible for a refund,
which is not American Blinds' fault. Others said that their blinds were packaged poorly or delivered much later than promised.
On the other hand, we also found compliments praising the quality of the window treatments, the responsiveness of the customer service department, and lower than average prices. Several of the positive customer comments came from people who have bought from American Blinds multiple times over the years.
Because of their improvements to their online store and their customer satisfaction policies, American Blinds moves up in the rankings among retailers of blinds and other window treatments. They still have some room for improvement when it comes to delivering on their promises, but we expect to see more good things from this store in the future.
When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.
As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:
Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?
TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!
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